A Landstar charge on a credit card, debit card, or bank statement may be connected to a freight shipment, transportation service, logistics arrangement, or other business transaction involving Landstar.
Landstar System, Inc. is a transportation and logistics company that works with businesses, independent freight agents, owner-operators, and other transportation providers. However, a statement showing only the word Landstar does not by itself prove that the transaction came from Landstar System. Review the complete descriptor, amount, date, telephone number, and location before identifying the merchant.
What Is a Landstar Charge on My Credit Card?
A Landstar charge on your credit card is most likely a freight or logistics-related payment if you, your employer, your business, or another authorized card user recently arranged transportation through Landstar.
The transaction could involve:
- A commercial freight shipment
- A truckload, less-than-truckload, expedited, intermodal, air, ocean, or specialized transportation service
- A payment arranged through an independent Landstar freight agent
- An additional charge connected to an existing shipment
- A business expense authorized by an employee or account user
- A company with a similar name that is not Landstar System, Inc.
- An unauthorized transaction if no one connected to the account recognizes it
Possible Landstar Statement Variations
The wording displayed by a bank may be shortened or combined with a location, phone number, reference, or transaction type. Review the exact text shown in your account rather than relying only on the word Landstar.
Possible wording may include:
- LANDSTAR
- LANDSTAR SYSTEM
- LANDSTAR SYSTEM INC
- LANDSTAR LOGISTICS
- LANDSTAR JACKSONVILLE FL
- LANDSTAR 800-872-9400
- POS DEBIT LANDSTAR
- PENDING LANDSTAR
These are possible formatting variations, not confirmation that every similarly worded transaction came from the same company.
Why Do I Have a Charge From Landstar?
You may have a charge from Landstar because a freight shipment or transportation service was booked using your card or a card connected to your company.
Freight or Logistics Service
The charge may correspond with a shipment arranged through Landstar. Search for a freight quote, bill of lading, shipment confirmation, tracking notice, delivery receipt, or invoice matching the transaction amount and date.
Business or Employer Payment
Landstar primarily provides business transportation services. An employee, office manager, purchasing department, warehouse, vendor, or authorized card user may have arranged the shipment.
Payment Through an Independent Agent
Landstar works through a network that includes independent freight agents. The business or agent name remembered by the purchaser may therefore differ from the wording displayed by the card issuer.
Additional Shipment Costs
A freight transaction can sometimes involve separate charges or adjustments. Examples may include changes to the shipment, specialized equipment, waiting time, storage, redelivery, additional handling, or another service specified in the transportation agreement.
Do not assume that a particular fee applies to your transaction. Request the shipment documents or an itemized explanation before accepting an additional charge.
Carrier, Agent, or Owner-Operator Activity
If you work with Landstar as a carrier, agent, owner-operator, or transportation provider, compare the charge with your Landstar portal activity, settlement information, equipment expenses, business services, or account records.
Another Company With a Similar Name
Landstar may not be the complete merchant name. Ask the bank for the merchant category, full legal name, city, state or country, telephone number, website, and any transaction reference attached to the charge.
Unauthorized Card Use
If neither you nor another authorized card user arranged a freight or logistics service, contact your financial institution promptly. Do not assume the charge is legitimate solely because Landstar is a real company.
How to Identify a Landstar Charge
- Open the full transaction details. Look for a phone number, location, merchant category, reference number, or expanded business name.
- Check business records. Search email, accounting software, freight portals, invoices, quotes, bills of lading, shipping records, and delivery confirmations.
- Ask authorized card users. Check with employees, business partners, household members, or anyone else permitted to use the card.
- Compare the amount. Match the charge with the quoted transportation cost, invoice, deposit, adjustment, or other shipment documentation.
- Contact the freight agent. If an independent agent arranged the shipment, that agent may be able to identify the transaction faster than a general corporate office.
- Contact Landstar through its official channels. Provide only the information needed to locate the transaction.
- Ask the bank for merchant details. The card issuer may see information that is not displayed in online banking.
Landstar Contact Information
Use verified Landstar contact information rather than a number received in an unsolicited email, text message, social-media message, or payment request.
- Information about Landstar services: 1-877-696-4507
- Corporate and general contact: 1-800-872-9400
- Jacksonville corporate office: 1-904-398-9400
- Official website: Landstar.com
- Official contact page: Landstar contact information
- Corporate headquarters: 13410 Sutton Park Drive South, Jacksonville, FL 32224
Landstar may need the shipment number, invoice number, customer name, agent name, charge date, and amount to research a transaction. Do not send a complete card number, CVV, password, PIN, bank-account number, or authentication code.
How to Cancel a Landstar Service
There is no single public cancellation process that applies to every Landstar freight transaction. Contact the Landstar agent or representative who arranged the shipment as soon as possible.
Ask for written confirmation of:
- Whether the shipment can still be canceled
- Whether a truck or other transportation provider has already been dispatched
- Whether any cancellation, handling, storage, or other fee applies
- The amount that will be refunded or credited
- When the refund or credit should appear
The applicable quote, rate confirmation, bill of lading, service agreement, invoice, or other transportation document may control the outcome.
Can I Get a Refund From Landstar?
A Landstar refund may be possible when a charge was duplicated, entered incorrectly, canceled under the applicable agreement, or otherwise determined to be refundable.
Request an itemized explanation and written refund confirmation. Keep copies of:
- The original quote or rate confirmation
- The invoice
- The bill of lading or shipment paperwork
- Cancellation correspondence
- Delivery or non-delivery records
- Emails with the Landstar agent or representative
- Any credit memo or refund confirmation
Do not rely on a verbal promise alone when a substantial business charge is involved.
What to Do If You Do Not Recognize the Landstar Charge
Contact the Card Issuer Promptly
Call the number printed on the back of the card or use the bank’s verified mobile app. Ask whether the transaction is pending or posted and request the full merchant details.
Consider Locking the Card
A temporary card lock may help prevent additional transactions while you investigate. Follow your bank’s instructions regarding replacement cards and recurring payments.
Dispute the Transaction When Appropriate
If the charge is unauthorized, duplicated, incorrect, or not resolved after contacting the merchant, ask the issuer about its dispute process and deadlines.
Provide supporting documents such as:
- The statement showing the transaction
- Freight quotes or invoices
- Cancellation requests
- Emails with the merchant or agent
- Proof that the service was not authorized or was canceled
- Any promised refund or credit
Watch for Additional Transactions
Review recent and pending account activity for other unfamiliar charges. Turn on transaction alerts and update passwords for any business, shipping, email, or financial accounts that may have been exposed.
Consumer Reports and Experiences
This is a new ChargeOnMyCard.com entry, and there are currently no visible reader reports available to summarize.
A cardholder’s experience does not establish that every Landstar charge has the same source. The complete descriptor, amount, shipment records, and merchant information should be verified individually.
Frequently Asked Questions
Is a Landstar charge legitimate?
A Landstar charge may be legitimate when it matches a freight shipment, logistics service, transportation invoice, or authorized business expense. Verify the charge with the shipment records and official Landstar contacts before accepting or disputing it.
What is Landstar?
Landstar System, Inc. is a transportation and logistics company that provides freight and transportation-management services through a network of agents, owner-operators, carriers, and other service providers.
Does Landstar charge ordinary consumers?
Landstar primarily serves businesses and freight customers. An individual might nevertheless see the charge when using a personal card for a business shipment, arranging transportation independently, or allowing another authorized user to make the payment.
How do I contact Landstar about a credit card charge?
Call Landstar at 1-800-872-9400 or use its official contact page. For information about Landstar transportation services, the company also lists 1-877-696-4507.
Why does the charge say Jacksonville, Florida?
A Jacksonville location may refer to Landstar System’s corporate headquarters or payment information. It does not necessarily mean that the shipment originated in Jacksonville or that the cardholder visited Florida.
Is Landstar a recurring subscription?
Landstar is not generally presented as an ordinary consumer subscription service. A repeated charge should be compared with ongoing transportation arrangements, multiple shipments, business-service records, or another merchant using similar wording.
What should I do if the amount is different from the freight quote?
Request an itemized invoice and compare it with the original quote, shipment documents, requested changes, and applicable agreement. Ask the agent or Landstar representative to explain each difference in writing.
Related Consumer Resources
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- What to Do About an Unrecognized Card Charge
Share Your Experience
Have you found a Landstar charge on your credit card, debit card, or bank statement? Share the complete descriptor wording, general type of service, approximate amount, and how the transaction was identified or resolved.
Do not publicly post a complete card number, bank-account number, shipment number, bill of lading, tracking number, home address, business account credentials, email address, password, PIN, CVV, authentication code, or dispute-case number.
Why Rely on ChargeOnMyCard.com?
ChargeOnMyCard.com researches confusing credit-card, debit-card, freight, shipping, logistics, transportation, payment-processor, and bank-statement descriptors using available merchant information, official company resources, transaction clues, and visible cardholder reports.
We distinguish verified company information from possible explanations and individual reports. ChargeOnMyCard.com cannot access a private Landstar account, shipment, invoice, card account, bank record, freight-agent system, or transportation agreement.
Last reviewed: July 22, 2026.
Disclaimer
ChargeOnMyCard.com is not affiliated with Landstar System, Inc., Landstar agents, owner-operators, carriers, freight customers, shippers, consignees, payment processors, card networks, banks, credit unions, financial institutions, or cardholders. This article is provided for informational purposes only and is not financial, legal, banking, shipping, freight, transportation, logistics, refund, cancellation, dispute, cargo-claim, or fraud-prevention advice. Contact Landstar, the applicable freight agent, and your financial institution directly regarding a specific transaction.
