A MYIQ charge on a credit card, debit card, PayPal account, or bank statement most likely relates to a myIQ online-test and personal-development subscription operated by Envest Research Inc.
The company currently advertises a $1 seven-day trial that changes to a paid subscription if it is not canceled. Its main U.S. offer currently shows $29.99 every 28 days, although the exact price can vary by plan, promotion, region, currency, and the offer accepted during signup.
What Is the MYIQ Charge on a Credit Card?
The MYIQ charge on a credit card most likely represents payment for a trial or recurring subscription purchased through myIQ.com.
The service currently provides:
- Online IQ and cognitive assessments
- An IQ score and detailed results
- Personality and other self-assessment tools
- Brain-training games and exercises
- Puzzles and educational content
- Video courses and personal-development material
- Access to premium account features
A MYIQ payment may therefore represent:
- The introductory $1 trial
- One of two $0.50 transactions that together make up the trial price
- The first paid charge after the trial ended
- A later automatic subscription renewal
- A different plan or regional price shown during signup
- A payment made through PayPal or another supported payment method
- A purchase made by another authorized cardholder
- A duplicate, incorrect, or unauthorized transaction
The statement descriptor alone does not identify the email address, test, plan, signup page, device, or person who approved the payment.
Is MYIQ the Same as myIQ.com?
High-confidence evidence connects the MYIQ name with the myIQ.com online assessment and subscription service.
The website and its current terms identify the U.S. operator as:
- Company: Envest Research Inc.
- Brand: myIQ
- Website: myIQ.com
- Address: 2093 Philadelphia Pike #3129, Claymont, DE 19703, United States
- Support email: help@myiq.com
The company does not appear to publish one universal card-statement descriptor. Banks and payment processors may shorten, capitalize, space, or add information to the merchant name.
Common MYIQ Statement Variations
Possible or reported variations include:
- MYIQ
- MYIQ.COM
- MY IQ
- MYIQ SUBSCRIPTION
- MYIQ ONLINE
- MYIQ.COM SUBSCRIPTION
- PAYPAL *MYIQ
- RECURRING CARD PAYMENT MYIQ
- DEBIT CARD MYIQ
- PENDING MYIQ
Why Did MYIQ Charge $1?
The current myIQ website advertises a $1 introductory trial lasting seven days.
The trial provides access to premium features and automatically changes to the selected paid plan after the seven-day period unless it is canceled first.
The $1 transaction may follow an online assessment where the user entered payment details to view:
- An IQ score
- A detailed cognitive report
- Personalized strengths and results
- Training exercises or courses
- Other premium assessment content
The initial $1 should not be assumed to be a standalone test purchase. Review the signup disclosure and welcome email for the trial length, renewal date, and selected subscription rate.
Why Are There Two $0.50 MYIQ Charges?
The company’s current terms and conditions explicitly state that the $1 trial may be processed as two separate $0.50 charges.
According to those terms:
- The first $0.50 payment activates the trial subscription.
- The second $0.50 payment confirms that the payment method supports recurring charges.
- The split may depend on the user’s region, location, or payment method.
- The two transactions should total $1.
This is unusually useful identification evidence. Two $0.50 MYIQ transactions close together can match the trial structure, but they do not prove that the cardholder personally authorized the signup.
Why Did MYIQ Charge $29.99?
The main myIQ offer currently advertises:
- Days 1–7: $1 total
- After the trial: $29.99 every 28 days
- Renewal: Automatic until canceled
The first $29.99 payment may occur when the seven-day trial expires. Later $29.99 transactions may be recurring 28-day renewals.
Because the billing interval is every 28 days, the calendar date can move earlier from month to month. It is not exactly the same as billing once per calendar month.
Can MYIQ Charge a Different Amount?
Yes.
Although the homepage currently promotes the $29.99 every-28-days plan, myIQ’s terms list other possible subscription prices, including:
- $9.99 weekly
- $14.99 biweekly
- $19.99 every 28 days
- $24.99 every 28 days
- $29.99 every 28 days
Regional pricing, taxes, currency conversion, promotions, and the offer selected during signup may also affect the final amount.
Compare the charge with the exact price displayed during signup and in the welcome email. Do not assume that a different amount belongs to another company without checking the account and expanded merchant information.
Is MYIQ a Recurring Subscription?
Yes. The company’s current pricing page, help pages, and terms describe myIQ as an automatically renewing subscription.
The current public $1 offer works as follows:
- The user completes an online test.
- Payment information is entered to obtain results or premium access.
- A $1 seven-day trial begins.
- The trial may post as one $1 charge or two $0.50 charges.
- The selected paid plan begins after the trial unless canceled.
- The subscription continues renewing until canceled.
Canceling stops future automatic renewals. It does not automatically refund a charge that has already been processed.
Why Are MYIQ Charges Appearing Every 28 Days?
The main subscription currently renews on a 28-day billing cycle.
That means a cardholder could see approximately 13 renewals during a full year rather than the 12 payments associated with a once-per-calendar-month subscription.
For example, a renewal that posts near the end of one month may post several days earlier during a later month. Review the exact number of days between transactions rather than checking only whether the calendar date matches.
How to Verify a MYIQ Charge
- Record the complete statement descriptor, amount, and date.
- Determine whether the entry is pending or completed.
- Check for an earlier $1 charge or two $0.50 payments.
- Search every email account for “myIQ,” “IQ test,” “IQ score,” “trial,” “subscription,” and “Envest Research.”
- Check spam, promotions, archived, and deleted-email folders.
- Look for a welcome email containing the trial and renewal terms.
- Sign in to myIQ using every email address that may have been used.
- Review the active plan and next renewal date.
- Check PayPal or another payment account if it was used.
- Ask family members and other authorized card users.
- Contact myIQ through its official website if the account remains unclear.
- Ask the card issuer for the expanded merchant record if no account can be found.
How to Cancel a myIQ Subscription
The company directs customers to its self-service cancellation portal or account profile.
To cancel:
- Open the official myIQ cancellation instructions.
- Open the cancellation portal or sign in to the account.
- Use the email address associated with the original test.
- Complete every cancellation step.
- Save the confirmation screen.
- Keep the cancellation email and reference number.
- Check the account to confirm that automatic renewal is disabled.
- Monitor the payment method after the next scheduled renewal date.
The official help page also lists help@myiq.com for assistance.
Does Deleting the myIQ Account Cancel Billing?
The current terms say that deleting the account cancels an active subscription, but deletion is permanent and immediately removes access to the account and its data.
If the goal is only to stop future renewals, use the subscription-cancellation process first. Do not delete the account before saving:
- The original offer and signup email
- The subscription details
- The billing history
- Cancellation confirmation
- Refund requests and support messages
Those records may be useful if a billing disagreement or card dispute follows.
How to Request a myIQ Refund
Cancellation and refund requests are separate.
The current terms say myIQ does not generally operate a standard refund program, but may review requests individually at its discretion. They also list several normally non-refundable situations, including failure to cancel before renewal and unused subscription time after cancellation.
To request a refund:
- Cancel the subscription to prevent another renewal.
- Open the official myIQ support page.
- Provide the account email, transaction date, amount, and a concise explanation.
- State clearly which charge is being disputed or refunded.
- Attach supporting documentation only through the official private support channel.
- Ask for written confirmation of the cancellation and refund decision.
- Retain every message and case number.
The terms say that an approved refund is returned to the original payment method and that processing takes three business days. The bank or payment provider may need additional time to display the credit.
Consumer reports describe mixed refund experiences. Some people say they received refunds, while others report delays or denials. Those reports do not guarantee the outcome of another request.
Current myIQ Contact Information
- Website: myIQ.com
- Help Center: myIQ Help Center
- Cancellation instructions: Cancel a myIQ subscription
- Support email: help@myiq.com
- Company: Envest Research Inc.
- Mailing address: 2093 Philadelphia Pike #3129, Claymont, DE 19703, United States
The terms contain a telephone number for legal notices, but the company’s customer-support page directs billing and cancellation questions to the Help Center, cancellation portal, and support email. Do not assume that an unrelated telephone number found in search results belongs to myIQ support.
What If myIQ Cannot Find the Account?
The subscription may be registered under:
- A secondary email address
- An email address entered with a typo
- A family member’s email
- A different PayPal email address
- Another authorized cardholder’s account
Provide the transaction date, amount, payment route, and only the limited payment information requested through a verified official support channel.
Do not publish or email a complete card number, CVV, PIN, password, bank login, Social Security number, or one-time verification code. If you are unsure whether a payment-information request is appropriate, contact the card issuer first.
What If the MYIQ Charge Was Unauthorized?
If no test, trial, account, family purchase, or authorized user explains the payment:
- Lock or freeze the affected card if additional transactions may occur.
- Save the full descriptor, amount, date, and screenshots.
- Check for earlier $0.50 or $1 MYIQ payments.
- Ask every authorized card user.
- Contact myIQ through its verified website.
- Tell the card issuer that no authorized subscription can be identified.
- Ask whether the transaction is coded as recurring.
- Ask whether future merchant-initiated payments can be stopped.
- Follow the issuer’s fraud or dispute instructions.
- Ask whether the card should be replaced.
Canceling an identifiable subscription is different from reporting stolen card information. When no account or signup exists, follow the financial institution’s unauthorized-transaction procedure rather than relying only on merchant cancellation.
Credit-Card Dispute Guidance
Contact the credit-card issuer when:
- No authorized myIQ account or signup can be found
- The subscription was canceled before the disputed renewal
- A duplicate completed payment posted
- An approved refund did not arrive
- The merchant cannot identify the account
- The card information was used without permission
Keep the signup disclosure, welcome email, cancellation confirmation, refund request, support correspondence, and statement record.
Official consumer guidance:
How to Dispute a Credit-Card Charge
Debit-Card, PayPal, and Bank-Account Guidance
For an unfamiliar debit-card or bank transaction, ask the financial institution:
- Whether the payment is pending or completed
- Whether it was marked as recurring
- Whether other payment attempts are pending
- Whether the merchant can be blocked
- Whether the card should be replaced
- How to report an unauthorized electronic-fund transfer
Official consumer guidance:
Unauthorized Debit-Card and Bank-Account Help
If PayPal was used, review the merchant agreement and automatic-payment settings inside the official PayPal account. Canceling the myIQ subscription and changing a PayPal automatic-payment setting are separate actions; save confirmation of both when applicable.
Consumer Reports and Experiences
Several public reports describe a low-cost myIQ test or trial followed by a larger recurring payment.
- One Reddit report described two €0.50 payments followed by a €29.99 charge.
- Another Reddit discussion included reports of an initial $0.99 payment followed by $29.99 or another subscription amount.
- Complaint-site reports describe $1 test payments followed by approximately $29.99 or $30 charges.
- Some consumers report obtaining refunds, while others describe difficulty identifying the account or receiving a refund.
These reports describe individual experiences and allegations. They do not prove that every MYIQ charge was unauthorized or that every customer saw the same signup screen, trial price, plan, billing interval, cancellation result, or refund decision.
The official terms now corroborate the underlying billing pattern: a $1 trial, possible split $0.50 transactions, automatic conversion to a paid plan, and recurring billing until cancellation.
Is MYIQ a Scam or Legitimate Charge?
myIQ is an identifiable online service operated in the United States by Envest Research Inc. Its website currently publishes pricing, subscription terms, cancellation instructions, support details, and a company address.
That does not prove that an individual transaction was authorized or that a particular consumer understood the subscription terms. Public complaints frequently allege that the recurring nature or later price was unexpected.
The safest conclusion is:
- The merchant identification is high confidence.
- The $1-to-paid-subscription structure is officially confirmed.
- The statement descriptor is not universally documented by the company.
- Authorization must be determined from the individual signup and account records.
Frequently Asked Questions About MYIQ Charges
What is MYIQ on my credit-card statement?
It most likely identifies a trial or subscription from myIQ.com, an online IQ-test and personal-development service operated by Envest Research Inc.
Why did MYIQ charge me $1?
The current public offer uses a $1 seven-day introductory trial that converts to a paid subscription unless canceled.
Why did MYIQ charge me twice for $0.50?
The company’s terms say the $1 trial may be divided into two $0.50 payments: one to activate the trial and one to verify that the payment method supports recurring billing.
Why did MYIQ charge $29.99?
The main offer currently renews at $29.99 every 28 days after the seven-day trial. Check the welcome email because other plans and regional prices may apply.
Is $29.99 charged monthly?
The current main offer says every 28 days, which is slightly more frequent than once per calendar month.
How do I cancel MYIQ?
Use the official self-service cancellation portal or cancel inside the account profile. Save the confirmation and verify that automatic renewal is disabled.
Does canceling MYIQ provide a refund?
No automatic refund is promised. The current policy says requests are reviewed individually and that several situations, including failure to cancel before renewal, are normally non-refundable.
How do I contact myIQ?
Use the official Help Center or email help@myiq.com. Cancellation requests should also be completed through the official portal when possible.
What if I never took an IQ test?
Ask other authorized card users, check for earlier small MYIQ payments, contact the merchant, and notify the card issuer if no account or authorized purchase can be identified.
Will replacing my card stop MYIQ?
Not always. Ask the issuer about recurring-payment tokens and account-updater services, and confirm that the subscription itself is canceled when it belongs to you.
Related Online-Test and Subscription Charge Guides
- MyTraitsProfile charge: $1.95 trial or $39.95 subscription?
- PERSONPAY charge: MyPersonality test or subscription?
- Revamped Reports charge: online report or recurring membership?
- How to investigate an unrecognized credit-card, debit-card, or bank charge
These related guides do not establish that the companies, tests, subscriptions, processors, or transactions are affiliated. They may help when a low-cost online test or report changes to recurring billing.
Help Other Cardholders Identify MYIQ Charges
If you identified a MYIQ, MYIQ.COM, MY IQ, or related transaction, please share nonprivate details.
Helpful information includes:
- The shortened statement descriptor
- The general amount and currency
- Whether one $1 or two $0.50 charges appeared
- The amount and timing of the later renewal
- Whether the payment used a card or PayPal
- Whether cancellation was confirmed
- Whether a refund was requested or received
- How the merchant or financial institution resolved it
Do not post card digits, bank-account numbers, email addresses, IQ results, account passwords, PayPal details, transaction IDs, receipts, or complete statements.
Why Trust ChargeOnMyCard.com?
ChargeOnMyCard.com researches confusing credit-card, debit-card, PayPal, online-test, trial, subscription, and bank-statement descriptors using current merchant information, official billing terms, support resources, transaction clues, and public consumer reports.
For this article, we reviewed the current myIQ website, pricing display, terms and conditions, recurring-charge explanation, cancellation instructions, refund language, contact information, Envest Research Inc. company identification, public cardholder reports, and relevant consumer dispute guidance.
The official terms provide unusually specific corroboration: the $1 trial may appear as two $0.50 payments, and the selected paid plan starts after seven days unless canceled. We distinguish those confirmed details from unverified descriptor variations and individual complaint allegations.
Last reviewed: September 3, 2026.
ChargeOnMyCard.com is not affiliated with myIQ, MyIQ.com, Envest Research Inc., any online test or assessment provider, PayPal, cardholder, bank, credit union, card network, payment processor, or financial institution. This article provides general informational guidance and cannot access an account, identify a private cardholder, determine who approved a payment, measure intelligence, cancel a subscription, approve a refund, reverse a transaction, block a merchant, replace a card, or file a dispute. Verify the individual charge through the official merchant account and financial institution.