A PERSONPAY, PERSONPAY.NET, MyPersonality.net, or 855-342-8558 charge on a credit card, debit card, or bank statement may be connected to an online personality test, premium profile, paid trial, or recurring subscription.
Older cardholder reports have associated PERSONPAY with MyPersonality.net. However, MyPersonality’s current terms say purchases made through its service will appear as MINDPAYS.NET. Check the complete descriptor, amount, signup email, and billing terms before assuming the names identify the same transaction.
Quick Verdict
- Possible source: An online personality test, premium profile, trial, or recurring MyPersonality subscription.
- Current MyPersonality descriptor: The company’s terms identify MINDPAYS.NET.
- Current trial examples: $1.99 for seven days, followed by either $27.88 monthly or $39.95 every two months, depending on the checkout offer.
- Cancellation: Call 1-855-342-8558 or email support@mypersonality.net.
- Unrecognized payment: Contact the card issuer if no authorized account, test, trial, or subscription explains the charge.
Consumer Reports and Experiences
Consumers commonly search for PERSONPAY and MyPersonality.net after seeing a small trial payment followed by a larger recurring charge. Others report that they do not recognize the billing descriptor even though they remember taking an online personality or career test.
Reported concerns include:
- Not recognizing PERSONPAY or MINDPAYS.NET
- A $1.99 trial converting into a paid subscription
- Uncertainty about the renewal price or billing interval
- Difficulty determining which email address was used
- Cancellation or refund disagreements
- Charges continuing after an attempted cancellation
These are individual consumer reports and do not establish what happened with another cardholder’s transaction. Verify the particular payment using the signup confirmation, account information, merchant response, and bank records.
What Is the PERSONPAY Charge on a Credit Card?
PERSONPAY or PERSONPAY.NET has historically been reported as a billing descriptor associated with online personality assessments and premium-profile services, including MyPersonality.net.
The payment may involve:
- A detailed personality-test report
- A premium personality profile
- A career, relationship, or personal-growth assessment
- A low-cost paid trial
- A monthly or bi-monthly subscription
- A subscription renewal
- A purchase made by another authorized cardholder
- An unfamiliar or unauthorized transaction
A bank may display a billing descriptor, website, telephone number, legal company name, or payment processor instead of the brand the customer remembers.
What Is the MyPersonality.net Charge?
A MyPersonality.net charge may be connected to premium access offered by MyPersonality, an online service operated by Character Types LLC. The website offers a basic personality assessment along with paid reports, specialized tests, personalized training, and premium account features.
Someone may remember taking a free test without realizing that unlocking detailed results required payment or that a low-cost trial would renew automatically.
Common PERSONPAY and MyPersonality Statement Variations
- PERSONPAY
- PERSON PAY
- PERSONPAY.NET
- PERSONPAY 855-342-8558
- PERSONPAY 8553428558
- MY PERSONALITY.NET
- MYPERSONALITY.NET
- MY PERSONALITY
- MINDPAYS.NET
- CHARACTER TYPES LLC
- PERSONALITY TEST
- PERSONALITY PROFILE
- PERSONALITY SUBSCRIPTION
Statement formatting can vary by bank, card network, payment processor, available character space, country, and the offer used during enrollment.
Is PERSONPAY Connected to MyPersonality.net?
Older cardholder reports and historical references have associated PERSONPAY.NET with MyPersonality purchases. However, the company’s current terms do not identify PERSONPAY as its present billing descriptor.
MyPersonality’s current terms state that purchases made through the service will appear on bank statements as MINDPAYS.NET.
Important: Do not assume every PERSONPAY transaction is currently operated by MyPersonality. Compare the charge with the original signup confirmation, account email, payment amount, trial date, and information supplied by the card issuer.
Is Personpay.net Still the MyPersonality Support Website?
No current connection should be assumed. MyPersonality does not direct customers to Personpay.net for current billing support, cancellation, or refunds.
For a MyPersonality transaction, use the company’s verified website, telephone number, email address, and contact page rather than an older or unrelated domain.
Why Did MyPersonality.net Charge My Card?
Possible explanations include:
- You paid to unlock a detailed personality report.
- You purchased a premium personality profile.
- You accepted a $1.99 paid trial.
- The trial converted into a recurring subscription.
- An existing premium subscription renewed.
- You enrolled through a different checkout offer.
- Another authorized cardholder took a test.
- A payment was retried after an earlier decline.
- Your payment information was used without permission.
How Much Does MyPersonality.net Charge?
MyPersonality currently displays more than one premium offer and checkout path.
- Starter plan: $27.88 per month
- Seven-day trial offer: $1.99 for seven days, followed by $39.95 every two months
- Alternate trial checkout: $1.99 for seven days, followed by $27.88 per month
Because the live offers are not identical, the individual signup screen and confirmation email are the best evidence of the price and renewal interval that applied to a specific customer.
Review:
- The exact checkout page used
- The initial trial amount
- The trial expiration date
- The recurring subscription price
- Whether the plan renews monthly or every two months
- The next scheduled billing date
- Applicable taxes or currency conversion
Why Did a $1.99 Test Become a Larger Charge?
The $1.99 payment may have purchased seven days of premium trial access rather than a permanent one-time report.
MyPersonality’s terms state that a trial automatically renews at the recurring price shown during signup unless it is canceled during the trial period. The later charge may therefore be the first full subscription payment.
Search the signup email for wording involving:
- Seven-day trial
- Automatically renews
- Recurring subscription
- Cancel before
- Premium account
- Next billing date
- Monthly billing
- Every two months
How to Verify a PERSONPAY or MyPersonality.net Charge
- Open the complete transaction details in the banking app.
- Record the exact descriptor, amount, date, currency, and transaction status.
- Determine whether the charge is pending, completed, reversed, or refunded.
- Search every email account for PERSONPAY, MyPersonality, MINDPAYS, personality test, trial, premium profile, and the exact amount.
- Check spam, promotions, archived, and deleted email folders.
- Review browser history around the first charge date.
- Check whether another authorized cardholder took an online test.
- Sign in to any MyPersonality account that may have been created.
- Contact MyPersonality using its verified support information.
- Ask the bank for expanded merchant and recurring-payment information.
How to Cancel a MyPersonality.net Subscription
MyPersonality’s current terms direct customers to cancel through its support team:
- Phone: 1-855-342-8558
- Email: support@mypersonality.net
When requesting cancellation:
- Use the email address connected with the account.
- Clearly request cancellation of the paid subscription.
- Ask that automatic renewal be disabled.
- Include the general charge date and amount.
- Provide only limited identifying information when necessary.
- Do not send a complete card number or security code by email.
- Request written confirmation and the effective cancellation date.
- Save the sent message and every response.
- Monitor the next statement for additional billing.
MyPersonality.net Cancellation Email Template
Subject: MyPersonality Subscription Cancellation Request
Please cancel my MyPersonality subscription and disable all future recurring charges. The email address associated with my account is [account email]. The most recent charge was [amount] on [date]. Please confirm the cancellation and effective date in writing.
Do not include a complete card number, bank-account number, password, PIN, security code, or one-time authentication code.
Does Deleting a MyPersonality Account Cancel Billing?
Do not assume that deleting a profile or no longer using the website automatically cancels the paid subscription.
Request both actions separately when applicable:
- Cancellation of the paid subscription and automatic renewal
- Deletion of the MyPersonality account
Keep written confirmation that the subscription was canceled, not merely that an account-deletion request was received.
Can You Get a MyPersonality.net Refund?
MyPersonality’s current terms state that a customer requesting a refund within 30 days of the initial purchase will receive a full refund. Its pricing and FAQ pages also advertise a 30-day money-back guarantee for premium products.
Contact:
Provide the account email, initial purchase date, charge amount, descriptor, and reason for the request. Ask whether the refund covers only the initial purchase or any later renewal charges.
Cancellation and a refund are separate requests. Cancel the subscription to stop future billing even when a refund is also being requested.
MyPersonality.net Los Angeles CA Contact Information
- Company: Character Types LLC
- Official Website: mypersonality.net
- Support Phone: 1-855-342-8558
- Support Email: support@mypersonality.net
- Contact Page: MyPersonality Contact Us
- Pricing: MyPersonality Pricing
- Terms: MyPersonality Terms and Conditions
- FAQ: MyPersonality FAQ
- Address: 1875 Century Park E, Los Angeles, CA 90067
The contact page labels the head-office area as Beverly Hills while listing the street address in Los Angeles.
Is 855-342-8558 a MyPersonality Phone Number?
Yes. MyPersonality currently publishes 1-855-342-8558 on its official contact page and in its subscription terms.
The number may appear in searches involving PERSONPAY, MyPersonality billing, subscription cancellation, refunds, or unfamiliar card charges.
Is MyPersonality.net Legit or a Scam?
MyPersonality.net is an operating personality-assessment website owned by Character Types LLC. It publishes pricing, subscription terms, contact information, premium-product details, and cancellation methods.
That does not establish that every transaction was knowingly authorized or that every customer understood the trial and renewal terms. A person should still determine:
- Whether an authorized user took the test
- Whether payment information was entered
- What the checkout page disclosed
- Which renewal price and interval applied
- Whether cancellation was completed
- Whether the payment matches the account
We do not have sufficient evidence to characterize MyPersonality.net categorically as a scam. Concerns about a particular trial, renewal, cancellation, refund, or allegedly unauthorized transaction should be evaluated using the customer’s records and the merchant’s response.
What If You Canceled but Were Charged Again?
- Locate the cancellation email and written confirmation.
- Confirm the effective cancellation date.
- Check whether the later payment was already pending.
- Ask whether another account exists under a different email address.
- Request a written explanation of the later charge.
- Request a refund when appropriate.
- Contact the card issuer if the merchant cannot resolve the issue.
What If You Never Took a Personality Test?
If neither you nor another authorized cardholder recognizes the service:
- Search every email account for MyPersonality, PERSONPAY, and MINDPAYS.
- Ask family members or employees who are authorized to use the card.
- Review browser, app, PayPal, and digital-wallet histories.
- Contact MyPersonality using its official support information.
- Ask whether an account can be located using the charge date, amount, and possible email addresses.
- Contact the card issuer if no authorized account explains the payment.
- Ask whether the card should be locked or replaced.
How to Dispute a PERSONPAY or MyPersonality.net Charge
Contact MyPersonality first when the payment belongs to a real account but the dispute involves a renewal, cancellation, duplicate payment, or missing refund.
Gather:
- The complete statement descriptor
- The charge date and amount
- The account email
- The original signup confirmation
- The displayed trial and renewal terms
- Cancellation confirmation
- Refund requests and responses
If no authorized account explains the transaction, or the merchant cannot identify it, contact the financial institution using the telephone number printed on the card or its official app.
Watch for Fake Cancellation and Refund Support
Use only MyPersonality’s verified website, 1-855-342-8558, or support@mypersonality.net.
Do not provide an unexpected caller, advertisement, comment, or unofficial support website with:
- Your complete card or bank-account number
- Your banking password, PIN, or security code
- A one-time verification code
- Remote access to your device
- Gift-card numbers or cryptocurrency
- A second payment to release a refund
Related Personality-Test and Subscription Charge Guides
These related ChargeOnMyCard.com guides may help identify other online-test, quiz, trial, and subscription descriptors:
- MyTraitsProfile charge, $1.95 trial, and $39.95 subscription
- Yourself First quiz subscription and Menesko UAB charge
- Brainstrout subscription or trial charge
- What to do about an unrecognized card or bank charge
- More subscription charges and recurring-payment guides
Frequently Asked Questions
What is PERSONPAY on my credit card?
PERSONPAY has historically been reported as a descriptor involving online personality tests or premium-profile subscriptions. Verify the specific transaction because MyPersonality’s current terms identify MINDPAYS.NET instead.
What is the MyPersonality.net charge?
It may be a premium personality profile, specialized test, $1.99 paid trial, monthly subscription, bi-monthly subscription, or renewal.
How do I cancel MyPersonality.net?
Call 1-855-342-8558 or email support@mypersonality.net. Request written confirmation that automatic renewal has been disabled.
Why was I charged after paying $1.99?
The $1.99 payment may have been a seven-day trial that converted into a recurring subscription unless canceled before the trial ended.
How much is the MyPersonality subscription?
Current pages display a $27.88 monthly plan and a $1.99 seven-day trial followed by either $27.88 monthly or $39.95 every two months, depending on the checkout offer. Check the terms shown when you enrolled.
Can I get a MyPersonality refund?
The current terms provide a full refund when requested within 30 days of the initial purchase. Contact support promptly and save the response.
Is MyPersonality.net legitimate?
It is an operating service owned by Character Types LLC with published pricing, terms, contact information, and cancellation routes. You should still verify that your specific charge was authorized and matches the disclosed offer.
Is Personpay.net the current MyPersonality support website?
No current connection should be assumed. Use MyPersonality.net, 1-855-342-8558, and support@mypersonality.net.
Why does MyPersonality mention MINDPAYS.NET?
The company’s current terms state that purchases through MyPersonality will appear on bank statements as MINDPAYS.NET.
Should I dispute the charge?
First check the account, trial, renewal terms, authorized users, and cancellation records. Contact the issuer if the payment remains unidentified, unauthorized, duplicated, or unresolved.
Help Other Cardholders Identify This Charge
If you saw PERSONPAY, PERSONPAY.NET, MYPERSONALITY.NET, MINDPAYS.NET, or 855-342-8558, share the nonprivate details that helped identify the transaction.
Useful information includes the general amount, whether it began with a trial, the renewal interval, the descriptor, whether cancellation was completed, and whether a refund was issued.
Do not publish card numbers, bank-account numbers, account email addresses, home addresses, passwords, PINs, security codes, account IDs, or complete transaction references.
Why Rely on ChargeOnMyCard.com?
ChargeOnMyCard.com researches confusing credit-card, debit-card, online-test, subscription, recurring-payment, and bank-statement descriptors using official company information, billing terms, transaction clues, and cardholder reports when available.
Billing names, prices, support websites, and subscription offers can change. We distinguish current verified information from older descriptors and unverified consumer reports.
Last reviewed: August 25, 2026.
Disclaimer
ChargeOnMyCard.com is not affiliated with Personpay.net, PERSONPAY, MyPersonality.net, Character Types LLC, MINDPAYS.NET, any personality-test provider, payment processor, bank, card network, or financial institution. This page is for informational purposes only and is not psychological, medical, financial, legal, banking, billing, cancellation, refund, dispute, security, or fraud-prevention advice. Contact the merchant and financial institution directly about a specific transaction.