A MyTraitsProfile charge on a credit card, debit card, or bank statement may come from a paid personality, career, behavioral, or self-discovery assessment purchased through MyTraitsProfile.com.
The most important billing detail is that MyTraitsProfile’s current checkout page says a 7-day access plan can start at $1.95 and then renew for $39.95 every four weeks unless canceled.
The same checkout page specifically tells customers that charges may appear on their billing statement as:
mytraitprofile.com
without the second “s” in MyTraitsProfile.
What Is MyTraitsProfile on My Credit Card?
MyTraitsProfile is an online assessment service offering personality, career, behavioral, social, and self-discovery tests.
Its current website provides access to a library of assessments intended to help users explore topics such as:
- Personality traits
- Career preferences
- Professional strengths
- Social behavior
- Relationships
- Personal patterns
- Self-reflection
A MyTraitsProfile charge may therefore follow an online test where you entered a payment card to obtain:
- Your test results
- A detailed report
- Temporary access to the assessment library
- A recurring membership
- Lifetime access
What Is the $39.95 MyTraitsProfile Charge?
A $39.95 charge strongly matches MyTraitsProfile’s current recurring membership price in the United States.
The current pricing page advertises:
7-day Full Access — $1.95
then:
$39.95 every 4 weeks
The website also currently lists:
28-day Full Access — $39.95
then:
$39.95 every 4 weeks
Therefore, if your statement contains a recurring:
$39.95 MYTRAITPROFILE.COM
or similar transaction, check whether you previously paid a smaller amount to access test results.
What Is the $1.95 MyTraitsProfile Charge?
The current U.S. pricing page offers:
7-day Full Access for $1.95
The company’s checkout disclosure states that after the initial seven-day period, the payment method will automatically be charged:
$39.95 every four weeks
unless the membership is canceled.
Therefore, a common sequence can be:
- You complete an online assessment.
- You pay $1.95 to access your results or test library.
- The seven-day access period begins.
- If it is not canceled, the membership converts to the recurring plan.
- Your card is subsequently charged $39.95.
The exact amount and currency can vary by country and the pricing presented during checkout.
Why Is MyTraitsProfile Charging Me Every 4 Weeks?
MyTraitsProfile’s current Subscription Policy says its recurring Membership Period is 28 days.
That is important because:
every four weeks is not exactly the same as once per calendar month.
Your renewal date can therefore gradually move earlier on the calendar rather than remaining on exactly the same day of each month.
The membership continues automatically until canceled according to the site’s current terms.
Is MyTraitsProfile a Monthly Subscription?
The website sometimes uses general subscription language, but its current formal billing period is more precisely:
28 days / every four weeks.
Therefore, describing the membership simply as “monthly” can be misleading.
Check your statement for transactions approximately four weeks apart rather than looking only for payments on the same calendar date each month.
Why Does My Statement Say MyTraitProfile.com Without the S?
This is one of the most important details in identifying the charge.
The website consumers visit is:
MyTraitsProfile.com
with an “s” after “Trait.”
However, the current checkout authorization on MyTraitsProfile.com specifically states that charges will appear on the billing statement as:
mytraitprofile.com
without that “s.”
That can cause a customer to search for:
- MyTraitProfile charge
- MyTraitProfile.com charge
- MyTraitsProfile charge
- MyTraitsProfile.com charge
even though the purchase originated through the similarly named assessment service.
Are MyTraitProfile.com and MyTraitsProfile.com the Same Company?
The public information is more complicated, so we would not describe the two domains as legally identical.
As of August 2026:
MyTraitsProfile.com — with the “s” — identifies its service provider in its current Subscription Policy as:
Aura Health
30 N Gould St Ste R
Sheridan, WY 82801
United States
The separately active:
MyTraitProfile.com — without the “s” — currently identifies its operator as:
Obsidian Commerce LLC
16192 Coastal Highway
Lewes, DE 19958
United States
Both sites currently publish the same customer-support telephone number:
+1 (318) 712-9629
and use very similar branding and services.
However, because the two sites’ current legal documents name different operating companies, ChargeOnMyCard.com does not assume they are the same legal entity.
Use the exact domain from your:
- Original test
- Checkout page
- Welcome email
- Order confirmation
- Cancellation confirmation
when contacting support.
What Does MyTraitsProfile Sell?
The service provides digital assessments and reports rather than physical merchandise.
The current site advertises assessments covering:
- Personality
- Career aptitude
- Behavioral traits
- Professional potential
- Relationships and social behavior
- Personal development
Membership provides access to the site’s library of tests and reports.
Because the product is digital, there may be no physical delivery, shipping confirmation, or package to remind the cardholder of the purchase.
What Are the Current MyTraitsProfile Prices?
The current U.S. pricing page lists three primary options:
7-Day Full Access
$1.95 initially
followed by:
$39.95 every four weeks
unless canceled.
28-Day Full Access
$39.95
followed by:
$39.95 every four weeks
unless canceled.
Lifetime Access
The current pricing page also lists:
$99.95
for lifetime access.
Prices and currencies can vary based on location, checkout configuration, promotions, and the offer presented to an individual customer.
Always use the price shown during your own checkout when investigating a specific transaction.
Could a $99.95 MyTraitsProfile Charge Be Lifetime Access?
Yes.
The current U.S. pricing page lists lifetime access at:
$99.95.
If your transaction is around that amount and does not repeat, check whether you selected the lifetime-access option instead of a recurring membership.
A lifetime purchase should be distinguished from:
- The $1.95 introductory access
- The $39.95 recurring membership
- A localized price in another currency
Why Is My MyTraitsProfile Charge a Different Amount?
The current Subscription Policy says pricing and currency may depend on:
- Your jurisdiction
- Regional pricing
- The payment method
- The offer presented at checkout
- Currency conversion
A card issuer can also separately assess:
- Foreign transaction fees
- Currency-conversion charges
- Other bank fees
Therefore, not every cardholder will necessarily see exactly $1.95 or $39.95.
Why Did I Get Charged After Taking Only One Personality Test?
The initial purchase can provide more than the single report.
MyTraitsProfile’s current subscription model gives paying members access to its wider assessment and report library.
If you remember:
“I only paid to see the results of one test”
review the checkout confirmation.
The current $1.95 offer includes a seven-day access period that automatically continues as a paid membership unless canceled.
That explains why a cardholder may associate the original payment with one test while the later transaction represents continuing access to the full service.
How Do I Check My MyTraitsProfile Membership?
Start by locating the email address used during your original purchase.
Then:
- Search your email for MyTraitsProfile.
- Search for MyTraitProfile without the “s.”
- Search for the exact transaction amount.
- Look for a welcome or order-confirmation email.
- Sign into the account associated with that email address.
- Review the membership and billing settings.
The website’s password-recovery page specifically asks customers to provide the email address used when making their purchase.
How Do I Cancel MyTraitsProfile?
MyTraitsProfile currently says a subscription can be canceled through:
- The Member Area
- The site’s online cancellation page
- Customer support
Official cancellation page:
Cancel MyTraitsProfile Subscription
The cancellation page asks for the email address associated with the subscription.
The site’s current Subscription Policy says cancellation must occur before the next conversion or renewal date to prevent the next charge.
Does MyTraitsProfile Cancellation Stop Future Charges?
According to the current Subscription Policy, once cancellation is successfully completed:
the membership should not renew again.
Save evidence of the cancellation, including:
- Confirmation email
- Screenshot
- Date of cancellation
- Support correspondence
If another transaction appears after confirmed cancellation, compare:
- The cancellation date
- The renewal date
- Whether the payment was already being processed
- Whether another account exists under a different email address
Does Canceling MyTraitsProfile Refund the $39.95 Charge?
Not automatically.
Cancellation and refund requests are different.
The current Subscription Policy says:
- Cancellation stops future recurring payments.
- Fees already charged are generally not automatically refunded.
- Refunds are considered on a case-by-case basis except where applicable law requires otherwise.
If you want both:
future billing canceled
and:
a previous charge refunded
make both requests explicitly.
How Do I Request a MyTraitsProfile Refund?
Contact the support team associated with the exact domain used for your purchase.
For MyTraitsProfile.com, current contact information is:
- Email: support@mytraitsprofile.com
- Phone: +1 (318) 712-9629
- Contact Page: MyTraitsProfile Contact
The current refund policy says requests should include:
- The email associated with the account
- Relevant purchase information
- An explanation of the refund request
Refund approval is not guaranteed under the site’s published policy.
Can MyTraitsProfile Retry a Declined Subscription Charge?
Yes, according to its current Subscription Policy.
The policy says that if a recurring payment is:
- Declined
- Reversed
- Unsuccessful
- Unable to obtain authorization
the company may attempt to process the payment again later.
This means a cardholder could see a transaction on a different date than the expected renewal date after an earlier attempt failed.
Could MyTraitsProfile Use a Different Descriptor After a Failed Payment?
Yes.
The current Subscription Policy specifically says failed recurring charges can, where permitted, be submitted to third-party payment-recovery providers.
It also says a recovery or rebilling attempt:
may appear under a different payment descriptor
and may reference a billing or recovery partner.
That means a later attempt may not necessarily say MyTraitsProfile.
If you see an unfamiliar payment after a failed subscription renewal, compare it with:
- The amount owed
- The original MyTraitsProfile payment
- The expected renewal period
- Any billing emails
Our PaySalvage charge guide explains how third-party payment-recovery descriptors can differ from the original merchant, although inclusion of that guide does not mean PaySalvage specifically processed your MyTraitsProfile payment.
Why Are There Two MyTraitsProfile Charges?
The current Subscription Policy says a purchase may sometimes be processed as more than one transaction entry.
It gives an example where:
- One charge could represent digital report generation or onboarding.
- Another could represent ongoing service access.
Other explanations include:
- A $1.95 introductory payment followed by a recurring membership
- Two different accounts
- A pending authorization and completed transaction
- A failed payment followed by a successful retry
- A duplicate transaction
- Unauthorized card use
Check the amount, status, and timing of each transaction.
Consumer Reports About MyTraitProfile Charges
Recent public reviews of the similarly branded MyTraitProfile service include mixed experiences.
Many reviewers have rated the assessment process positively and described the tests as:
- Easy to complete
- Interesting
- Useful for self-reflection
Other reviewers in August 2026 have complained that:
- They expected only a low-cost test payment.
- They later noticed a larger recurring charge.
- They did not believe the recurring subscription was sufficiently clear.
- They were dissatisfied with refund responses.
These comments represent individual consumer experiences.
They do not establish that every MyTraitsProfile or MyTraitProfile transaction is unauthorized, deceptive, or improper.
There is also an important domain distinction: the current Trustpilot profile is associated with MyTraitProfile.com without the “s,” while MyTraitsProfile.com’s current legal documents identify a different named operator.
Is MyTraitsProfile a Scam?
The charge should not be labeled a scam solely because the merchant name is unfamiliar or because a recurring subscription appeared.
MyTraitsProfile.com currently publishes:
- A pricing page
- Subscription terms
- A recurring-billing disclosure
- A cancellation page
- Customer-support information
- A physical contact address
Its checkout also currently discloses the seven-day trial conversion and billing descriptor.
However, individual consumers may still dispute whether they understood or authorized their particular subscription.
The important questions for your transaction are:
- Did you enter the payment card?
- Which plan did the checkout show?
- Was recurring billing authorized?
- Was the subscription canceled before renewal?
- Does the amount match the plan?
What If I Never Used MyTraitsProfile?
If neither you nor another authorized cardholder recognizes the service:
- Search all email accounts for MyTraitsProfile and MyTraitProfile.
- Check whether anyone recently completed an online personality test.
- Ask other authorized card users.
- Request the full merchant descriptor from your bank.
- Contact MyTraitsProfile using its official support information.
- Ask whether an account can be matched to the transaction without publicly exposing personal information.
If no authorized purchase or account explains the payment, contact your financial institution promptly.
Is an Unrecognized MyTraitsProfile Charge Fraud?
Not automatically.
A legitimate transaction can result from:
- A forgotten $1.95 trial
- A recurring $39.95 membership
- A $99.95 lifetime purchase
- A localized price
- A payment retry
- A purchase made by another authorized cardholder
However, investigate promptly if:
- Nobody recognizes the assessment.
- You never entered your card details.
- No account can be located.
- The transaction continues after confirmed cancellation.
- Additional unexplained charges appear.
How to Dispute an Unauthorized MyTraitsProfile Charge
If no authorized purchase or subscription explains the completed transaction:
- Save the complete merchant descriptor.
- Record the amount and transaction date.
- Check for an active membership.
- Cancel recurring billing when appropriate.
- Save the cancellation confirmation.
- Contact MyTraitsProfile support.
- Document any refund request and response.
- Contact your card issuer if the payment remains unauthorized.
- Ask whether additional recurring transactions are pending.
- Ask whether the card should be replaced.
Use the telephone number printed on the back of your card, your bank’s official mobile app, or the bank’s official website.
A merchant’s subscription or refund terms do not remove any rights you may have under applicable card, banking, or consumer-protection law.
See our guide to investigating an unrecognized credit-card or bank charge for additional steps.
Frequently Asked Questions About MyTraitsProfile Charges
What is MyTraitsProfile on my credit card?
MyTraitsProfile is an online personality, career, behavioral, and self-discovery assessment service. A card charge can represent introductory access, a recurring membership, or lifetime access.
What is MyTraitProfile.com on my bank statement?
MyTraitsProfile.com’s current checkout specifically states that its charges can appear as mytraitprofile.com without the second “s.”
What is the $1.95 MyTraitsProfile charge?
The current U.S. pricing page offers seven-day access for $1.95. Unless canceled, the checkout says it converts to a $39.95 membership billed every four weeks.
What is the $39.95 MyTraitsProfile charge?
$39.95 currently matches the site’s recurring 28-day membership price in the United States.
Why did MyTraitsProfile charge me after seven days?
The current $1.95 offer automatically converts to the recurring membership after the seven-day period unless it is canceled before conversion.
Does MyTraitsProfile charge monthly?
Its current formal billing interval is every 28 days, or every four weeks, rather than one fixed calendar month.
What is the $99.95 MyTraitsProfile charge?
The current U.S. pricing page lists lifetime access at $99.95.
How do I cancel MyTraitsProfile?
Use the Member Area, the official cancellation page, or contact support. The current cancellation page is available at MyTraitsProfile.com/cancel-sub.
What is the MyTraitsProfile customer service number?
The current MyTraitsProfile.com contact page lists +1 (318) 712-9629.
What is the MyTraitsProfile support email?
The current plural MyTraitsProfile.com site lists support@mytraitsprofile.com.
Can MyTraitsProfile retry a declined card?
Yes. Its current Subscription Policy says unsuccessful recurring charges may be attempted again.
Can a retry use a different statement name?
Yes. The current policy says payment-recovery attempts may use a different descriptor or identify an authorized billing or recovery provider.
Can I get a refund from MyTraitsProfile?
The current policy says refunds are generally considered case by case and are not guaranteed except where applicable law requires them.
Does canceling automatically refund me?
No. Cancellation generally stops future renewals. A completed charge requires a separate refund request.
Are MyTraitProfile.com and MyTraitsProfile.com the same?
Both are active, similarly branded sites and currently publish the same support phone number, but their current legal policies name different operating companies. Do not assume they are legally identical; use the exact website associated with your purchase.
Is MyTraitsProfile fraud?
Not automatically. The service publishes recurring subscription terms and a cancellation process. If no authorized test, account, or membership explains your individual payment, contact support and your financial institution promptly.
Related Subscription and Billing Guides
- DFSupport.com / PDFSupport.com charge: trial, recurring subscription, and cancellation
- ZubbPay charge: identify and cancel an unfamiliar online membership
- PaySalvage charge: why a payment-recovery provider may appear instead of the original merchant
- Unrecognized credit-card or bank charge: what to do
- Subscription charges on credit-card statements
Why Trust ChargeOnMyCard.com?
ChargeOnMyCard.com researches confusing credit-card, debit-card, online-assessment, subscription, introductory-offer, payment-recovery, and bank-statement descriptors using current official merchant pricing, checkout disclosures, subscription terms, cancellation information, and public consumer reports.
For this guide, the current MyTraitsProfile.com pricing and checkout pages confirm:
- A seven-day access option currently priced at $1.95 in the United States
- Automatic conversion to a $39.95 recurring membership every four weeks unless canceled
- A $39.95 28-day access option that also renews every four weeks
- A $99.95 lifetime-access option
- The statement descriptor may appear as mytraitprofile.com
The current Subscription Policy further confirms that memberships automatically renew every 28 days, unsuccessful payments may be retried, payment-recovery providers may sometimes be used, and the statement descriptor can vary depending on the payment infrastructure.
We also found an important distinction between MyTraitsProfile.com and MyTraitProfile.com. The two active sites currently name different operating companies in their public legal documentation, even though they use very similar branding and publish the same support telephone number. ChargeOnMyCard.com therefore does not represent them as legally identical without additional evidence.
Public consumer reviews include both positive assessments of the testing experience and complaints about unexpected recurring billing. Those reviews reflect individual experiences and do not establish whether any particular cardholder’s transaction was authorized.
Last reviewed: August 24, 2026
ChargeOnMyCard.com is not affiliated with MyTraitsProfile, MyTraitsProfile.com, MyTraitProfile, MyTraitProfile.com, Aura Health, Obsidian Commerce LLC, any payment-recovery provider, card network, bank, or financial institution. This article provides general informational guidance and cannot access an assessment account, test result, subscription, payment card, or bank account; determine whether a private transaction was authorized; cancel a membership; guarantee a refund; block a card; or file a dispute. Verify an individual transaction using the exact website and account associated with the purchase and your financial institution.