A KYC PURPOSE ONLY, KYC PURPOSE WILMINGTON DE, or similar transaction on a credit card, debit card, or bank statement may be a mislabeled Disney+ subscription renewal.
A large group of cardholders reported this unexpected descriptor in February 2025. Many later found that the amount and billing date matched their usual Disney+ payment. However, Disney has not publicly confirmed that every KYC Purpose transaction belongs to Disney+, so the charge must still be compared with your Disney+ billing history, other subscriptions, authorized card users, and the complete merchant information held by your bank.
What Is the KYC Purpose Only Wilmington DE Charge?
The strongest reported explanation is that many KYC Purpose Only Wilmington DE charges were actually Disney+ subscription renewals displayed under an incorrect or incomplete billing descriptor.
This does not mean that every transaction using this wording is Disney+.
Possible explanations include:
- A direct Disney+ monthly subscription renewal
- A Disney+, Hulu, or ESPN bundle
- A Disney+ plan billed at an older or promotional price
- A subscription belonging to another household member
- A recurring payment whose merchant name was transmitted incorrectly
- A different company using an incomplete or misleading descriptor
- An unauthorized debit-card or credit-card transaction
Compare the amount and date with your actual Disney+ billing history before disputing the payment or replacing the card.
Is KYC Purpose Only a Disney+ Charge?
In many reported February 2025 cases, yes—the charge matched the cardholder’s normal Disney+ subscription amount and renewal date.
Cardholders reported:
- The same amount as their normal Disney+ payment
- The same day of the month as their usual Disney+ renewal
- No separate Disney+ transaction for that billing period
- Banks identifying Disney as the underlying merchant
- The transaction being classified as recurring
Some people reported canceling their cards before realizing that the charge matched Disney+.
However, another cardholder said Disney+ support told them the charge should ordinarily display Disney+ and escalated the unexpected descriptor. Because there is no public Disney statement confirming this billing name, treat Disney+ as the leading explanation rather than a guaranteed identification.
What Does KYC Mean?
KYC stands for Know Your Customer or Know Your Client.
Banks, cryptocurrency platforms, lenders, payment companies, and other regulated businesses use KYC procedures to:
- Confirm a customer’s identity
- Review identity documents
- Verify an address
- Reduce fraud
- Comply with anti-money-laundering requirements
The phrase appearing in a merchant descriptor does not prove that the transaction was an actual identity-verification fee.
The amounts reported for this descriptor—often around $15 to $25—look more like subscription payments than temporary card-verification authorizations.
Why Does the Charge Say Wilmington DE?
Wilmington, Delaware may be:
- A registered corporate address
- A merchant-account location
- A payment-processing location
- The address of a registered agent
- Incomplete location information transmitted with the payment
Some searches also contain:
- 2711 Centerville Road
- Wilmington DE 19808
- Wilmington, Delaware
2711 Centerville Road, Suite 400 is associated with Corporation Service Company, a registered agent used by many unrelated businesses.
That address does not identify Disney+, Crypto.com, or any other specific merchant on its own. Ask the bank for the complete merchant record rather than contacting the registered agent about a consumer subscription.
Common KYC Purpose Statement Variations
The wording may appear as:
- KYC PURPOSE ONLY
- KYC PURPOSE
- KYC PURPOSE WILMINGTON DE
- KYC PURPOSE ONLY WILMINGTON
- KYC PURPOSE ONLY WILMINGTON DE
- KYC PURPOSE ONLY WILMINGTON DE 19808
- PURCHASE KYC PURPOSE WILMINGTON DE
- RECURRING KYC PURPOSE
- CHECKCARD KYC PURPOSE ONLY
- POS DEBIT KYC PURPOSE ONLY
- PENDING KYC PURPOSE WILMINGTON
Banks may shorten, rearrange, or omit portions of a merchant’s submitted name and location.
Reported KYC Purpose Only Charge Amounts
Amounts reported by cardholders have included:
- $15.99
- $17.11
- $19.99
- $21.99
- $24.95
- $26.99
- Approximately $30 to $32
There is no single confirmed standard price for a KYC Purpose Only charge.
Different amounts may reflect:
- Different Disney+ plans
- A Disney bundle
- Taxes
- Older subscription prices
- Promotional pricing
- A different merchant entirely
Do not identify the charge based on the amount alone.
How to Check Whether It Is Disney+
1. Review Disney+ Billing History
- Go directly to DisneyPlus.com.
- Sign in using a computer or mobile browser.
- Select your profile.
- Open Account.
- Locate the Subscription section.
- Select Billing History.
- Compare the date and amount with the KYC Purpose charge.
Check whether:
- The payment date matches
- The amount matches
- No separate Disney+ payment appears
- The subscription remained active after the charge
2. Check Your Disney+ Plan
Current U.S. standalone prices may include:
- Disney+ with ads: $11.99 monthly
- Disney+ Premium without ads: $18.99 monthly
- Disney+ Premium annual plan: $189.99 annually
Disney+, Hulu, ESPN, and HBO Max bundles use different monthly prices.
Historical pricing, promotions, taxes, and third-party billing arrangements may produce a different amount. Compare the transaction with the price displayed inside your account rather than relying only on a public price list.
3. Search Your Email
Search every email account for:
- Disney+
- MyDisney
- Disney Plus receipt
- Subscription renewal
- Hulu bundle
- ESPN bundle
- The exact transaction amount
Check spam, promotions, archived, and deleted folders.
4. Ask Other Household Members
A spouse, child, roommate, or other authorized card user may maintain:
- A separate Disney+ account
- A Disney bundle
- A subscription under another email address
- A plan billed through Hulu or another partner
5. Check the Billing Provider
Disney+ subscriptions may be billed directly or through a third party.
Review whether the account is billed through:
- Disney+
- Hulu
- Apple
- Google Play
- Roku
- Amazon
- A cable, mobile, or internet provider
A third-party subscription normally must be managed through that billing provider.
Disney+ Contact Information
- Disney+ account and billing support: 888-905-7888
- Help Center: Disney+ Help Center
- Account and billing support: Contact Disney+ Billing Support
- Website: DisneyPlus.com
Disney+ states that live support is available 24 hours a day, seven days a week.
Have the following ready:
- The Disney+ account email
- The charge amount
- The transaction date
- The last four digits of the card
- The complete statement descriptor
Do not post this information publicly in the comments.
How to Cancel Disney+
For a subscription billed directly by Disney+:
- Sign in to DisneyPlus.com through a browser.
- Select your profile.
- Select Account.
- Select the Disney+ subscription.
- Select Cancel Subscription.
- Complete the confirmation steps.
- Save the cancellation confirmation.
If the subscription is billed by Apple, Google, Roku, Amazon, Hulu, or another partner, cancel it through that company.
Deleting the Disney+ app does not cancel the subscription.
Can I Get a Disney+ Refund?
Canceling a subscription normally prevents a future renewal but does not automatically guarantee a refund for a completed payment.
Contact Disney+ support when:
- The account was charged twice
- The payment continued after confirmed cancellation
- The amount was incorrect
- You did not authorize the account
- Disney+ cannot locate the transaction
- The KYC Purpose descriptor created uncertainty about the merchant
When a third party billed the subscription, that provider may control refund decisions.
What If It Does Not Match Disney+?
If the amount or date does not match a Disney+ or related subscription:
- Ask all authorized cardholders.
- Review every recurring subscription.
- Search email for the amount and date.
- Ask the bank for the complete merchant record.
- Request the merchant’s legal name, phone number, website, and category.
- Ask whether the transaction was marked recurring.
- Ask whether another payment processor or subscription provider was identified.
- Lock the card if unauthorized use appears likely.
- Dispute the completed transaction when no authorized purchase can be identified.
- Request a replacement card if recommended by the issuer.
Do not contact a company merely because it uses KYC procedures. Banks, lenders, cryptocurrency platforms, payment companies, and many other businesses conduct KYC checks.
Is KYC Purpose Only Connected With Crypto.com or Foris DAX?
No confirmed connection has been established between the exact KYC Purpose Only Wilmington DE descriptor and Crypto.com or Foris DAX.
Crypto.com uses KYC identity verification, but so do many regulated financial platforms. The use of the term KYC is not enough to identify the merchant.
Do not contact or accuse Crypto.com unless your bank’s complete merchant record or your own account history specifically connects the transaction with it.
Consumer Reports and Experiences
Visible reports on this ChargeOnMyCard.com page include:
- A reported $21.99 debit-card charge
- A reported $19.99 unauthorized charge
- A reported $24.95 transaction
- Several cardholders who contacted their banks or stopped payment
A separate public cardholder discussion contained many reports from people who said:
- The KYC Purpose amount matched Disney+
- The date matched their normal Disney+ renewal
- Their banks identified Disney as the underlying merchant
- They had no separate Disney+ charge that month
- They canceled cards before discovering the match
Other people still reported charges they could not identify.
These reports strongly support checking Disney+ first, but they do not prove that every KYC Purpose transaction is legitimate or Disney-related.
Frequently Asked Questions
What Is the KYC Purpose Only Wilmington DE Charge?
Many reported charges from February 2025 matched Disney+ renewals displayed under an unexpected descriptor. Verify the amount and date through Disney+ Billing History.
Is KYC Purpose Only Disney+?
It was Disney+ in many reported cases, but Disney has not publicly confirmed that every transaction using this descriptor belongs to its service.
Why Did Disney+ Show as KYC Purpose?
The exact cause has not been publicly confirmed. It may have involved incorrect, incomplete, or temporary merchant-descriptor information.
What Does KYC Stand For?
KYC stands for Know Your Customer or Know Your Client, a process businesses use to verify identities and comply with financial regulations.
Is This an Identity-Verification Fee?
Not necessarily. Reported completed charges around $15 to $25 often matched subscription renewals rather than small temporary verification authorizations.
What Does Wilmington DE Mean?
It may be registered corporate, merchant-account, payment-processing, or registered-agent location information. It does not identify the merchant by itself.
What Is 2711 Centerville Road Wilmington DE?
It is associated with Corporation Service Company, a registered agent used by many unrelated companies. The address does not prove who charged the card.
Should I Cancel My Card?
First compare the transaction with Disney+ and other subscription history. Contact the issuer promptly if no authorized payment matches or other suspicious activity appears.
What If I Already Disputed It?
Contact the issuer if you later determine the transaction was a valid Disney+ renewal. The bank can explain how to update or withdraw the dispute.
Can I Stop Future KYC Purpose Charges?
Identify the underlying subscription first. If it is Disney+, cancel through Disney+ or the third party that bills the subscription.
Related Streaming and Wilmington Charge Guides
- 2500 Broadway Santa Monica Hulu or Disney Bundle Charge
- 2711 Centerville Road Wilmington DE Charge
- APPLE.COM/BILL and App Store Subscription Charges
- How to Investigate an Unrecognized Credit Card or Bank Charge
These pages cover streaming subscriptions, third-party app billing, Delaware address descriptors, recurring payments, and unauthorized activity. A related link does not mean the companies are affiliated.
Share Your KYC Purpose Experience
If you identified a KYC Purpose Only or KYC Purpose Wilmington DE charge, share only nonprivate information that may help another cardholder.
Helpful details include:
- The shortened descriptor
- The general amount or price range
- Whether it matched Disney+
- Whether the payment date matched a subscription renewal
- Whether the bank identified the underlying merchant
- Whether the transaction was recurring
- Whether a dispute or refund was resolved
Do not post:
- Card or bank-account numbers
- Disney+ account email addresses
- Passwords
- Verification codes
- Complete telephone numbers
- Addresses
- Transaction or dispute numbers
- Copies of complete bank statements
Why Rely on ChargeOnMyCard.com?
ChargeOnMyCard.com researches confusing credit-card, debit-card, streaming-subscription, merchant-descriptor, location, recurring-payment, refund, and bank-statement charges using official company information and visible cardholder reports.
When a descriptor is not officially documented, we distinguish the strongest reported explanation from a confirmed merchant identification and explain how to verify the payment before disputing or replacing a card.
ChargeOnMyCard.com cannot access a Disney+ account, identify a private purchaser, cancel a subscription, issue a refund, withdraw a dispute, or replace a bank card.
Last reviewed: July 16, 2026.
Disclaimer
ChargeOnMyCard.com is not affiliated with Disney+, The Walt Disney Company, Hulu, ESPN, Corporation Service Company, any KYC provider, subscription holder, cardholder, bank, credit union, card network, or payment processor. This article is provided for informational purposes only and is not financial, legal, streaming, subscription, refund, dispute, account-security, or fraud-prevention advice. Contact the applicable merchant and financial institution regarding a specific transaction.
