A 2500 Broadway Santa Monica charge on your credit card, debit card, or bank statement is most likely connected with Hulu. Hulu, LLC currently lists its official address as 2500 Broadway, 2nd Floor, Santa Monica, California 90404.
The payment may represent a Hulu subscription, annual plan, Hulu + Live TV account, Disney bundle, premium add-on, promotion ending, or another recurring streaming charge. However, the address alone does not identify the Hulu account, plan, billing period, email address, or person who authorized the transaction.
What Is the 2500 Broadway Santa Monica Charge?
The strongest explanation is a payment to Hulu, LLC.
Hulu currently uses the following official address:
Hulu, LLC
2500 Broadway, 2nd Floor
Santa Monica, CA 90404
USA
A transaction displaying this address may involve:
- A monthly Hulu subscription
- An annual Hulu subscription
- Hulu + Live TV
- A Disney+, Hulu, or ESPN bundle
- A premium network add-on
- A free trial that converted to paid service
- A promotional price that ended
- A paused subscription that restarted
- A plan upgrade or prorated plan change
- A failed payment that Hulu retried
- A second Hulu or MyDisney account
- A subscription created by another authorized cardholder
- A duplicate, incorrect, or unauthorized payment
The address alone does not establish which of these explanations applies.
Why Does My Statement Show 2500 Broadway Instead of Hulu?
Some financial institutions display:
- The merchant’s legal address
- A corporate billing location
- A shortened merchant name
- A telephone number
- A city and state
- A combination of merchant and address information
The statement may therefore emphasize the address rather than the familiar Hulu brand name.
Open the full transaction and look for additional wording such as:
- HULU
- HULU LLC
- HULU.COM
- 877-824-4858
- RECURRING
- STREAMING
- SUBSCRIPTION
- SANTA MONICA CA
A Hulu name or the official Hulu support number makes the connection much stronger.
Common 2500 Broadway Statement Variations
Possible or publicly searched variations include:
- 2500 BROADWAY SANTA MONICA
- 2500 BROADWAY SANTA MONICA CA
- 2500 BROADWAY SANTA MONICA CAUS
- 2500 BROADWAY SANTA MONICA CA 90404
- 2500 BROADWAY STREET
- 2500 BROADWAY ST SANTA MONICA
- 2500 BROADWAY CHARGE
- 2500 BROADWAY DEBIT
- HULU 2500 BROADWAY
- HULU 877-824-4858
- PENDING 2500 BROADWAY
- 2500 BROADWAY REFUND
These are comparison and search variations rather than a complete official Hulu billing-descriptor list.
Copy the exact wording from your own bank or card account.
Is 2500 Broadway Santa Monica Definitely Hulu?
Hulu is the strongest verified match because 2500 Broadway, 2nd Floor, Santa Monica, CA 90404 is Hulu LLC’s official address.
The match is especially strong when:
- The transaction also contains the Hulu name.
- The transaction includes 877-824-4858.
- The merchant category is streaming or digital entertainment.
- The amount repeats monthly or annually.
- The cardholder has a Hulu or Disney bundle account.
- The amount matches a Hulu account invoice.
Do not rely only on the address if none of the account, amount, date, or merchant details match Hulu.
A large commercial address can sometimes be connected with more than one tenant, business record, or payment system. Ask the card issuer for the complete merchant record when Hulu cannot locate the transaction.
Why Is Hulu Charging Me?
You Have a Monthly Hulu Subscription
Hulu offers monthly subscription plans with different features.
The account may include:
- An ad-supported Hulu plan
- A Hulu plan with limited or no traditional commercial interruptions
- Hulu + Live TV
- A bundle containing Disney+, Hulu, or ESPN
- One or more optional add-ons
The actual amount can include the plan, add-ons, taxes, and any applicable adjustments.
An Annual Hulu Plan Renewed
Some Hulu plans may be billed annually.
An annual payment:
- Appears only once per year
- Can be much larger than a monthly payment
- May be forgotten because the original signup occurred many months earlier
- May not qualify for a partial-year refund after cancellation
Check the billing frequency before comparing the amount with a monthly advertised price.
A Disney+, Hulu, or ESPN Bundle Was Billed
A combined subscription may include more than one Disney streaming service.
The billing party may be:
- Hulu
- Disney+
- Another authorized billing provider
Open the Hulu or Disney account and review:
- The bundle name
- The billing party
- The included services
- The next billing date
- Any duplicate standalone subscriptions
A customer can accidentally maintain both a bundle and an older separate Hulu subscription.
A Premium Add-On Was Added
Hulu accounts can include optional add-ons.
Examples may include:
- Premium entertainment networks
- Live TV features
- Sports packages
- Entertainment packages
- Additional streaming features
An add-on can change the normal monthly total.
Review the Account page rather than comparing only the base Hulu plan.
A Free Trial Converted to Paid Service
A free trial can become a paid subscription if it is not canceled before the trial ends.
The first paid charge may be unexpected when:
- The subscriber forgot the signup date.
- The trial was started on a television or mobile device.
- Another household member activated the trial.
- The email confirmation went to another inbox.
- The account was created through a bundle or promotion.
Cancel before the trial deadline shown in the account to avoid the next subscription term.
A Promotional Price Ended
A Hulu promotion may provide:
- A reduced monthly price
- Several discounted months
- A bundle discount
- A device, wireless, or partner offer
After the promotion ends, the plan can renew at the current regular price unless canceled.
Your Subscription Pause Ended
A paused Hulu subscription is not the same as a canceled subscription.
When the scheduled pause ends:
- The subscription can restart automatically.
- Billing can resume.
- The card on file can be charged again.
Review the Account page for a scheduled restart or active subscription.
You Changed Plans or Added Services
A plan change can result in:
- A prorated charge
- A credit for the previous plan
- A new billing date
- A different monthly total
Look at the account’s charge history and plan-change confirmation.
Hulu Retried a Failed Payment
Hulu may retry a saved payment method after an earlier payment failed.
This can happen because of:
- An expired card
- Insufficient funds
- A temporary bank decline
- Updated card information supplied by the payment network
- A second stored payment method
Compare the successful charge with any earlier failed or pending transaction.
How to Verify a 2500 Broadway Hulu Charge
1. Open the Full Transaction
Record:
- The complete merchant descriptor
- The amount
- The transaction date
- The posting date
- Whether it is pending or completed
- Whether it is labeled recurring
- Any telephone number
- Any website
- The merchant category
Do not post complete transaction references or payment-card details publicly.
2. Review the Hulu Account
Sign in through the official:
Review:
- The current plan
- The billing amount
- The next billing date
- Past charges
- Upcoming charges
- Add-ons
- The payment method
- Whether Hulu or another company bills the account
3. Check Every Hulu and MyDisney Account
A payment may belong to an account using:
- A personal email address
- A spouse’s or partner’s email
- A family email account
- An older email address
- A MyDisney login
- A third-party provider account
Checking one Hulu login may not reveal every subscription using the card.
4. Search Email Records
Search all relevant inboxes for:
- Hulu
- MyDisney
- Disney bundle
- Hulu + Live TV
- Subscription
- Free trial
- Promotion
- Plan change
- The exact transaction amount
Check spam, trash, promotions, archived messages, and accounts used by other household members.
5. Confirm the Billing Party
The account may be billed directly by Hulu or through another provider.
Possible billing providers can include:
- Disney+
- Apple
- Amazon
- Roku
- A wireless or internet provider
- Another promotional partner
A directly billed Hulu account is more likely to display Hulu or its Santa Monica address.
A third-party-billed subscription may display the provider’s name instead.
6. Contact Hulu Support
Use Hulu’s official support routes:
- Hulu Support phone: 1-877-824-4858
- Unexpected charges: Contact Hulu about an unexpected charge
- Help Center: Hulu Help Center
Have ready:
- The charge amount
- The transaction date
- The exact descriptor
- Possible Hulu account emails
- The last four card digits when requested securely
Do not send a complete card number, CVV code, password, or authentication code through an ordinary message.
What Number Is 877-824-4858?
1-877-824-4858 is currently published by Hulu as its official support telephone number.
It may appear:
- On a bank transaction
- In Hulu billing information
- On Hulu’s official Contact Us pages
- In searches involving a Hulu charge
The number can assist with:
- Unexpected charges
- Billing questions
- Plan and add-on questions
- Account access
- Cancellation help
- Third-party billing questions
Reach the number through Hulu’s official Help Center when possible rather than relying only on a search result.
How to Cancel a Hulu Subscription
For a subscription billed directly by Hulu:
- Sign in at Hulu Account.
- Locate Your Subscription.
- Select Cancel.
- Follow every confirmation step.
- Confirm the effective cancellation date.
- Save the confirmation page or email.
Hulu generally allows access through the end of the current paid subscription period.
Cancellation during some free trials, promotions, or credits may take effect immediately.
Cancel Before the Renewal Deadline
Cancel before the end of the current term to avoid the next renewal.
Hulu’s current agreement says cancellation should be completed before 11:59 p.m. Eastern Time on the day before the subscription term ends.
Do not wait until after the new payment has processed.
Third-Party-Billed Hulu Accounts
When another company bills the subscription, cancellation may need to be completed through that provider.
Check:
- The Payment Information section of the Hulu account
- The provider’s subscription settings
- The applicable app-store purchase history
- The provider’s account portal
Canceling only inside Hulu may not be sufficient for every third-party-billed account.
Can I Get a Refund From Hulu?
Hulu’s current terms generally do not promise refunds or credits for partially used subscription terms.
A refund or credit may still be considered:
- When required by applicable law
- For a confirmed billing error
- For a duplicate payment
- For an unauthorized transaction
- In another case Hulu reviews individually
To request review:
- Identify the correct Hulu account.
- Cancel future renewal when appropriate.
- Contact Hulu Support.
- Provide the amount, date, descriptor, and account email.
- Explain why the charge appears incorrect.
- Request a written decision.
- Save any refund confirmation.
An approved Hulu refund may take approximately 7–10 business days to appear on the bank statement.
Canceling the subscription does not automatically create a refund.
Why Was I Charged After Canceling Hulu?
Possible explanations include:
- The cancellation was completed after the renewal processed.
- The final confirmation step was not completed.
- The account was paused rather than canceled.
- The payment was already pending.
- A failed payment was retried.
- Another Hulu account remains active.
- A Disney bundle remains active.
- The subscription is billed through a third party.
- The payment belongs to an add-on or separate subscription.
Check whether the Account page says:
- Your subscription is about to cancel
- Pause scheduled
- Active subscription
- Billed through another provider
Save proof of the cancellation date before contacting support.
Why Are There Two 2500 Broadway or Hulu Charges?
Two entries may represent:
- Two separate Hulu accounts
- A Hulu plan and an add-on
- A standalone subscription and a Disney bundle
- A plan change with a prorated amount
- A pending authorization and completed payment
- A failed charge followed by a successful retry
- A refund beside the original payment
- A genuine duplicate
- Repeated unauthorized transactions
Compare:
- The charge dates
- The amounts
- The merchant descriptors
- The Hulu account emails
- The billing providers
- Whether either entry is still pending
What Is a Pending 2500 Broadway Charge?
Hulu may submit an authorization hold to verify a payment method.
A pending authorization:
- May temporarily reduce the available card balance
- May later disappear
- May be replaced by the completed subscription charge
- Should not automatically be added to the final charge as a duplicate
Wait for the transaction to post before deciding whether the account was charged twice.
Contact the card issuer when a pending authorization remains for an unusually long time or when several suspicious attempts appear.
What If the Charge Was $69.99?
One visible consumer report describes an alleged $69.99 charge.
The amount by itself does not identify the plan or prove that the payment was Hulu.
A larger streaming charge may involve:
- Hulu + Live TV
- A bundle
- Several add-ons
- An older or promotional plan price
- A prorated plan change
- A third-party-billed subscription
- An unauthorized transaction
Compare the transaction with the actual Hulu invoice and billing history.
What If I Never Signed Up for Hulu?
If neither you nor another authorized user recognizes the charge:
- Confirm whether it is pending or completed.
- Copy the complete descriptor.
- Search every email account for Hulu and MyDisney.
- Check old, shared, family, and work email addresses.
- Ask every authorized cardholder.
- Review app-store and third-party subscriptions.
- Contact Hulu using 1-877-824-4858 or the official support page.
- Ask whether the payment can be matched to a Hulu account.
- Cancel any unauthorized subscription.
- Change the MyDisney password.
- Log out all activated devices.
- Lock the card if additional unknown charges appear.
- Contact the issuer using the number printed on the card.
- Ask whether the card should be replaced.
A genuine Hulu address does not prove that the cardholder authorized the account.
How to Secure a Hulu or MyDisney Account
When unauthorized access is suspected:
- Change the MyDisney password.
- Use a unique password not used on another website.
- Log out of all devices.
- Review activated devices.
- Remove unfamiliar devices.
- Confirm the account email and payment method.
- Review plan and add-on changes.
- Check related Disney streaming accounts.
Also secure the email account used for MyDisney because password-reset messages may be sent there.
Current Hulu Contact Information
- Official website: Hulu
- Account page: Review Hulu billing and subscription
- Help Center: Hulu Help Center
- Unexpected-charge support: Contact Hulu about an unexpected charge
- Support telephone: 1-877-824-4858
- Cancellation help: How to cancel Hulu
- View charges: Review Hulu charges
- Account security: Secure a Hulu account
Official Hulu Address
Hulu, LLC
2500 Broadway, 2nd Floor
Santa Monica, CA 90404
USA
Do not mail payment-card information or ordinary refund requests to the corporate address.
Use the official phone, chat, and account-support routes.
Watch Out for Fake Hulu Support
Hulu says it will not unexpectedly contact users by social media, email, text, or telephone and ask for a password or private payment information.
Never provide an unexpected caller or unofficial website with:
- Your Hulu or MyDisney password
- Your complete card number
- Your CVV or PIN
- Your bank password
- Your email password
- A one-time authentication code
- Remote access to your device
- Gift-card numbers
- Cryptocurrency
- Another payment to release a refund
Reach Hulu Support through the official Help Center or call 1-877-824-4858.
Credit Card and Debit Card Dispute Guidance
- CFPB credit-card dispute guidance
- FTC credit-card billing guidance
- CFPB unauthorized debit-card guidance
Canceling Hulu, requesting a refund, securing an account, and disputing an unauthorized transaction are separate processes.
Consumer Reports and Experiences
There are currently four visible consumer reports on this ChargeOnMyCard.com page.
The reports include:
- An alleged charge for approximately $8
- An unknown payment displaying 2500 Broadway Santa Monica
- An alleged unauthorized debit-card charge for $69.99
- Another charge the commenter did not recognize
The reports do not identify:
- A Hulu account email
- A Hulu plan
- Hulu + Live TV
- A Disney bundle
- An add-on
- A third-party billing provider
- A completed cancellation
- A refund decision
- A final bank-dispute result
These reports are individual consumer allegations. They do not prove that every 2500 Broadway transaction was unauthorized or that every reported payment was conclusively identified as Hulu.
ChargeOnMyCard.com cannot access Hulu, MyDisney, bundle, card, bank, refund, or dispute records. It cannot identify a private account, cancel a subscription, issue a refund, or file a financial dispute.
Frequently Asked Questions About 2500 Broadway Charges
What is 2500 Broadway Santa Monica on my credit card?
It is most likely connected with Hulu because Hulu LLC’s official address is 2500 Broadway, 2nd Floor, Santa Monica, CA 90404.
What is a 2500 Broadway Street charge on my credit card?
It may be an address-based Hulu subscription descriptor. Confirm it by checking for the Hulu name, 877-824-4858, recurring-payment status, and a matching Hulu invoice.
What is 2500 Broadway on my debit card?
It may represent Hulu, Hulu + Live TV, a Disney bundle, an add-on, or another Hulu account charge. Review the expanded merchant record and Hulu billing history.
Is 2500 Broadway Santa Monica definitely Hulu?
Hulu is the strongest match, but the address alone is not proof of the exact account or purchase.
What number is 877-824-4858?
1-877-824-4858 is Hulu’s current official support number.
Why did Hulu charge me more than the base plan price?
The amount may include Hulu + Live TV, a bundle, premium add-ons, tax, an annual plan, a promotion ending, or a prorated plan change.
Why was I charged after a Hulu free trial?
The trial may have converted to a paid subscription because it was not canceled before the trial ended.
How do I cancel Hulu?
Sign in at Hulu Account, locate Your Subscription, choose Cancel, complete all confirmation steps, and save the confirmation.
How do I cancel Hulu if another company bills me?
Use the subscription settings of the company shown as the billing provider, such as an app store, Disney, Roku, Amazon, or another partner.
Can Hulu refund a charge?
Hulu generally does not promise refunds for partially used periods, but it may review billing errors, duplicates, unauthorized payments, or other cases individually.
How long does a Hulu refund take?
An approved refund may take approximately 7–10 business days to appear.
Why do I have two Hulu charges?
They may be two accounts, a plan and add-on, a bundle and standalone plan, a pending authorization and completed payment, a retry, or a genuine duplicate.
What should I do if I never signed up for Hulu?
Contact Hulu, secure the MyDisney account, log out all devices, check other authorized users and third-party accounts, and report the charge to the issuer if it remains unauthorized.
Related Charge Guide
Help Other Cardholders Identify 2500 Broadway Santa Monica
If you saw 2500 BROADWAY SANTA MONICA, 2500 BROADWAY STREET, HULU 877-824-4858, or another variation, share what the payment involved.
Helpful details include:
- The complete descriptor without private references
- The general amount
- Whether the payment repeated monthly or annually
- Whether it matched Hulu, Live TV, a bundle, or an add-on
- Whether Hulu or another provider billed the account
- Whether the transaction was pending or completed
- How cancellation or refund support responded
- How an unauthorized-payment dispute was resolved
Do not post card numbers, bank-account details, transaction references, account emails, passwords, PINs, CVV codes, or authentication codes.
Why Rely on ChargeOnMyCard.com?
ChargeOnMyCard.com researches confusing credit-card, debit-card, streaming, subscription, bundle, recurring-payment, address-based, and bank-statement descriptors using current official merchant information, billing procedures, transaction clues, and visible consumer reports.
We distinguish Hulu’s verified 2500 Broadway address and support routes from the unconfirmed details of an individual transaction. Cardholders should verify their specific payment through Hulu, the applicable billing provider, and the financial institution where it appeared.
Last reviewed: July 2026.
Disclaimer
ChargeOnMyCard.com is not affiliated with Hulu, LLC, Hulu, Hulu + Live TV, MyDisney, Disney+, ESPN, The Walt Disney Company, Apple, Google, Amazon, Roku, any wireless provider, payment processor, card network, bank, credit union, or financial institution. Consumer reports are individual allegations and do not prove that every 2500 Broadway Santa Monica charge was unauthorized. This article is provided for informational purposes only and is not financial, legal, banking, streaming, subscription, cancellation, refund, privacy, account-security, or fraud advice. Contact Hulu, the applicable billing provider, and the financial institution directly regarding a specific transaction.
