A WC MON VALUE PLUS charge on your credit card or bank statement may be a recurring payment for the Value Plus membership program operated by Sempris, LLC. The program provides access to savings, rebates, discounted gift cards, and other membership benefits.
The charge may begin after a trial or promotional enrollment. If you do not remember joining, review how the membership was started, cancel future billing, and request documentation or a refund before disputing the transaction with your card issuer.
Quick answer: WC MON VALUE PLUS generally indicates a monthly Value Plus membership administered by Sempris. Call 1-800-475-1942, use the official ProgramStop cancellation website, or write to Value Plus to cancel. If neither you nor another authorized cardholder enrolled, contact your card issuer promptly.
What Is the WC MON VALUE PLUS Charge?
Value Plus is a subscription-based savings program. Its current website describes benefits that may include cash-back rebates, discounted gift cards, and savings on everyday expenses.
The official membership terms identify Sempris, LLC as the company that provides, administers, owns, or operates the membership. Sempris is located in Minnetonka, Minnesota.
The descriptor may appear in several shortened forms, including:
- WC MON VALUE PLUS
- WC *MON VALUEPLUS
- WC VALUE PLUS
- WC VALUEPLUS
- VALUE PLUS
- VALUEPLUS MINNETONKA MN
MON likely identifies monthly membership billing. The current Value Plus terms do not provide an official expansion for the letters WC, so they should not be treated as a separate company without additional information from the card issuer.
Why Is Value Plus Charging Me?
The official Value Plus terms state that monthly memberships automatically renew until canceled. The payment method supplied during enrollment is charged at the beginning of each monthly membership period.
A membership may have started through:
- A trial offer that converted into a paid membership
- An offer presented while ordering another product online
- A telephone sales offer made during another purchase
- A discounted gift-card or cash-back promotion
- An enrollment completed by another person in your household
- A membership that was previously overlooked on your statements
Sempris also operates an official cancellation service called ProgramStop. Its FAQ explains that membership programs may be offered through a distribution partner when someone in the household purchases a product online or by telephone.
Review the official ProgramStop membership FAQ.
Check for a trial enrollment: A person may remember agreeing to receive information, a gift card, a discount, or a trial but not realize that the offer would continue as a paid monthly membership.
Search your email, mail, and previous card statements for “Value Plus,” “Sempris,” “ProgramStop,” “membership,” “gift card,” and the telephone number 800-475-1942.
How to Verify the Membership
Before requesting a chargeback, try to determine whether the membership was authorized.
- Check older statements. Look for earlier Value Plus charges or a smaller trial transaction.
- Search email and postal mail. Look for enrollment materials, benefit information, gift-card offers, or a membership number.
- Ask authorized cardholders. A spouse or another household member may have accepted an offer connected with a different purchase.
- Check the transaction details. Your bank may be able to provide the full descriptor, merchant telephone number, location, and recurring-payment status.
- Contact Value Plus. Ask for the enrollment date, membership status, billing history, and any information available about how the membership began.
Only provide the information reasonably necessary to locate the account. Do not send your complete card number, security code, banking password, or PIN by email.
How to Cancel Value Plus
The current Value Plus terms provide three cancellation methods:
- Telephone: 1-800-475-1942
- Online: ProgramStop.com
- Mail: Value Plus Customer Service, P.O. Box 5265, Hopkins, MN 55343-2265
Value Plus states that members have the right to cancel at any time and that additional membership fees will stop after cancellation. Access to the membership benefits may continue until the end of the current membership period.
Read the official Value Plus membership terms.
What to Request When Canceling
When contacting Value Plus, ask the representative to:
- Identify the membership connected with the charge
- Provide the original enrollment date
- Explain whether the membership began with a trial
- Cancel the membership and all future billing
- Provide a cancellation or confirmation number
- Explain the available refund process
- Confirm whether any other Sempris memberships are associated with your information
Record the date and time of the request, the representative’s name, and the confirmation number. Save screenshots or confirmation emails from an online cancellation.
Can You Request a Refund?
You can ask Value Plus to review charges that you do not recognize or believe resulted from a misunderstood enrollment. Refund eligibility may depend on the offer, membership history, date of the charges, prior use of benefits, and the circumstances of enrollment.
When requesting a refund, clearly identify:
- The charges you are questioning
- When you first noticed the membership
- Whether any benefits were used
- Why you believe the enrollment or billing was not authorized
- The amount you are requesting to have refunded
Cancellation and a refund request are separate issues. Confirm that future billing has been canceled even if the company is still reviewing past charges.
Why Did the Charge Continue After My Card Was Replaced?
The Value Plus terms state that Sempris may receive updated payment information from a payment-service provider and continue charging the updated payment method. This can happen with recurring payments when a card network provides participating merchants with replacement-card information.
Replacing the card alone may therefore be insufficient. Cancel the membership directly and tell your card issuer that you want future recurring Value Plus transactions blocked.
If you did not authorize the membership:
- Cancel the membership to stop future billing.
- Ask Value Plus for information about when and how the enrollment occurred.
- Contact the number printed on the back of your card.
- Report the transaction as unauthorized and ask about disputing previous charges.
- Ask whether recurring merchant charges should be blocked.
- Review your account for other unfamiliar subscription charges.
Credit and Debit Card Disputes
If Value Plus cannot verify an authorized enrollment or resolve the billing problem, contact your card issuer promptly. Explain whether you are disputing an unauthorized membership, a failure to cancel, duplicate billing, or charges that continued after cancellation.
The Consumer Financial Protection Bureau advises credit-card customers to notify their issuer right away. To preserve certain federal billing-error rights, a written notice generally must be sent within 60 days after the statement containing the disputed charge was sent.
Review the CFPB’s credit-card dispute instructions.
Debit-card reporting deadlines and possible liability can differ from credit cards. The Federal Trade Commission recommends reporting an unauthorized debit-card transaction immediately.
Review the FTC’s credit and debit card guidance.
Value Plus Contact Information
- Membership customer service: 1-800-475-1942
- Member support email: support@sempris.com
- Online cancellation: ProgramStop.com
- Cancellation address: P.O. Box 5265, Hopkins, MN 55343-2265
- Sempris business address: 13033 Ridgedale Drive, Suite 202, Minnetonka, MN 55305
- Official website: ValuePlusOnline.com
Is WC MON VALUE PLUS a Scam?
The descriptor can represent an actual Value Plus membership operated by Sempris. Its appearance on a statement does not by itself prove fraud or a scam.
However, a legitimate company name can still appear in a transaction a particular cardholder did not authorize or does not remember. Verify the enrollment, cancel unwanted billing, request a refund when appropriate, and contact your card issuer if the charge cannot be resolved.
Frequently Asked Questions
What does WC MON VALUE PLUS mean?
It generally identifies a recurring Value Plus membership charge. MON likely refers to monthly billing, while the official membership terms do not explain the letters WC.
Who owns Value Plus?
The current membership terms identify Sempris, LLC as the company that provides, administers, owns, or operates the membership program.
How do I stop WC MON VALUE PLUS charges?
Call 1-800-475-1942, submit an online request through ProgramStop.com, or mail a cancellation request to Value Plus Customer Service at P.O. Box 5265, Hopkins, MN 55343-2265.
Does canceling my card stop Value Plus?
Not necessarily. Updated card information may be provided to recurring merchants. Cancel the membership directly and ask your issuer to block future recurring transactions from the merchant.
Can Value Plus refund older charges?
You can request a review and refund, but the outcome may depend on the enrollment, membership history, use of benefits, and age of the charges. Ask for the decision in writing and contact your issuer promptly if you believe the billing was unauthorized.
What if Value Plus cannot locate my membership?
Ask your card issuer for the complete merchant information and transaction identifier. If the merchant cannot locate or verify the membership, give that information to your issuer when requesting an investigation or dispute.
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ChargeOnMyCard.com is an independent consumer-information website. It is not affiliated with Value Plus, Sempris, ProgramStop, any bank, or any card network mentioned on this page.