A TRASHBILLING.COM, TRASHBILLING.COM CC, or similar entry on a credit card, debit card, or bank statement generally identifies a payment processed for a local trash, recycling, waste, septic, or portable-toilet company.
TrashBilling.com is the payment processor rather than the company that collects the customer’s trash or provides the underlying service. Its name may therefore appear on the financial statement instead of the local hauler’s name.
What Is the TRASHBILLING.COM CC Charge?
The TRASHBILLING.COM CC charge normally represents an electronic payment made to a participating service provider through TrashBilling.com.
Possible payments include:
- Residential garbage collection
- Residential recycling service
- Commercial waste or dumpster service
- Roll-off container service
- Septic pumping or maintenance
- Portable-toilet service
- A one-time online bill payment
- A recurring automatic payment
- A payment made by a spouse, tenant, landlord, employee, or other authorized user
- An incorrect, duplicate, or unauthorized transaction
The exact hauler or service provider can usually be identified with TrashBilling.com’s official charge-lookup tool.
What Does TRASHBILLING.COM CC Mean?
The statement wording can be interpreted as:
- TRASHBILLING.COM: The electronic payment processor
- CC: A credit- or debit-card transaction processed through the card-payment section
- Waterbury Center VT: The payment company’s Vermont location rather than the local waste-service location
- 802-560-3595: TrashBilling.com’s current contact telephone number
The descriptor may not display the name of the local trash, recycling, septic, or portable-toilet company that received the payment.
Is TrashBilling.com Legitimate?
TrashBilling.com is a real electronic payment service used by waste-service providers.
It is owned by Ivy Computer, Inc. and is powered by Trash Flow, a software platform used by waste-hauling businesses.
However, a legitimate processor name does not prove that every individual transaction was authorized.
An unfamiliar payment may still involve:
- A forgotten trash bill
- An automatic payment
- A rental or commercial property
- A spouse or other authorized user
- A duplicate payment
- An incorrect account
- Unauthorized use of the payment method
Verify the payment using the official lookup and the local hauler’s billing records.
TrashBilling.com Versus Your Waste Hauler
TrashBilling.com processes the payment.
The local hauler provides the actual service.
Contact TrashBilling.com for:
- Identifying a statement transaction
- A payment-processing error
- A duplicate payment processed through the platform
- A TrashBilling account-access problem
- A payment-confirmation issue
- A suspected unauthorized TrashBilling account transaction
Contact the local hauler for:
- The amount of the bill
- The account balance
- A missed trash or recycling pickup
- Changing service
- Canceling waste service
- Adding or removing containers
- Billing-period questions
- Late fees
- Service credits
- Refund approval for the underlying waste service
TrashBilling.com states that it generally does not control the service or billing decisions made by the hauler.
Common TrashBilling Statement Variations
Possible variations include:
- TRASHBILLING.COM
- TRASHBILLING.COM CC
- TRASH BILLING
- TRASHBILLING
- TRASHBILLING.COM WATERBURY CTR VT
- TRASHBILLING.COM 802-560-3595 VT
- TRASHBILLING 8025603595
- CHECKCARD TRASHBILLING.COM
- CHKCARD TRASHBILLING.COM
- POS DEBIT TRASHBILLING.COM
- ACH TRASHBILLING.COM
- ELECTRONIC TRANSFER TRASHBILLING
- AUTO PAY TRASHBILLING.COM
- PENDING TRASHBILLING.COM
- PREAUTH TRASHBILLING.COM
- POS REFUND TRASHBILLING.COM
Banks may shorten, rearrange, or truncate the merchant information.
How to Use the Official TrashBilling.com Charge Lookup
TrashBilling.com provides a tool designed specifically to identify the local hauler connected with a statement transaction.
Use:
TrashBilling.com Charge Lookup
For a Credit- or Debit-Card Charge
Enter:
- The last four digits of the card
- The date the charge occurred
- The transaction amount
If the statement says TRASHBILLING.COM CC, begin with the credit/debit-card section.
For an Electronic Bank Transfer
Enter:
- The last four digits of the bank account
- The transaction date
- The amount
A debit-card payment may appear as either a card transaction or an electronic transfer depending on how it was processed. If one lookup section does not find the payment, try the other applicable section.
Never enter a full card number or complete bank-account number into a public comment or unofficial website.
How to Find Your Trash Hauler
If you have the 12-digit Customer ID shown on the trash bill, use:
TrashBilling.com Hauler Lookup
Enter the Customer ID to display the hauler’s contact information.
The hauler can help with:
- The bill amount
- Service dates
- Missed pickups
- Account changes
- Container questions
- Service cancellation
- Refund or credit requests
If the Customer ID is missing, contact the waste provider directly. TrashBilling.com states that it does not create or supply a customer’s ID number.
How to Pay a Bill at www.TrashBilling.com
- Visit TrashBilling.com.
- Enter the Customer ID shown on the waste bill.
- Sign in to the account.
- Review the displayed balance and hauler information.
- Select the payment option.
- Review the amount and payment method carefully.
- Submit the payment once.
- Wait for the confirmation page and email.
- Save the confirmation for your records.
Do not repeatedly submit the payment because the first confirmation appears delayed. Check the account history or contact support before trying again.
TrashBilling.com Payment Confirmation
TrashBilling.com states that payment confirmation is normally emailed within approximately 30 minutes.
The confirmation email may come from:
NetComm@TrashBilling.com
Check:
- The inbox
- Spam or junk folders
- Promotions or filtered mail
- The email address saved in the TrashBilling account
The hauler generally receives electronic notice of the payment at approximately the same time the customer confirmation is sent.
A hauler’s own account records may still take additional time to update.
Can TrashBilling.com Be an Automatic Payment?
Yes.
TrashBilling.com allows participating haulers to collect recurring payments from a:
- Credit card
- Debit card
- Checking account
- Savings account
Autopay may occur:
- Monthly
- Quarterly
- According to another billing cycle established by the hauler
A recurring charge may change when:
- The hauler raises its rates
- Taxes or fees change
- Service levels change
- An additional container or service is added
- A past-due balance is included
Contact the hauler when the billed amount is unexpected.
How to Cancel TrashBilling Autopay
To cancel future automatic payments:
- Sign in to the TrashBilling.com account.
- Select the Edit / Cancel Auto Pay option.
- Follow the cancellation instructions.
- Save the confirmation.
- Contact the hauler to confirm how future bills must be paid.
You may also contact the hauler to request that autopay be canceled.
Canceling autopay does not reverse payments already processed.
Canceling the payment instruction also does not automatically cancel the underlying waste, recycling, septic, or portable-toilet service.
Why Is the Amount Different From the Usual Bill?
Possible reasons include:
- A rate increase
- A quarterly rather than monthly bill
- Additional containers
- A commercial-service adjustment
- Extra pickup or bulk-waste service
- Septic or portable-toilet service
- A past-due balance
- Late or returned-payment fees
- Taxes or processing charges
- A payment applied to the wrong customer account
TrashBilling.com processes the amount supplied or authorized through the hauler’s account system. Contact the hauler for an explanation of the underlying bill.
Why Are There Two TrashBilling Charges?
Two entries may represent:
- A pending authorization and the completed payment
- Two separate waste-service accounts
- A home account and a commercial or rental-property account
- Two billing periods
- A card payment and a separate bank transfer
- A payment submitted twice
- An actual processing error
- Repeated unauthorized activity
Compare:
- The amounts
- The dates
- The pending or completed status
- The Customer ID
- The hauler
- The payment-confirmation emails
Use the charge lookup for each completed transaction.
Pending Versus Completed TrashBilling Payments
A pending entry has not fully settled.
It may:
- Temporarily reduce available credit or bank funds
- Disappear if the authorization is released
- Be replaced by the completed payment
- Appear beside the completed transaction temporarily
Do not automatically count a pending authorization and its completed replacement as two separate payments.
Contact the issuer if both entries remain fully posted.
What If a Bank Transfer Is Returned?
A bank transfer may be returned because of:
- Insufficient funds
- Incorrect bank information
- A closed account
- A bank restriction
TrashBilling’s current terms state that an electronic transfer returned for insufficient or uncollected funds is not automatically resubmitted.
The hauler may charge a returned-payment fee or require another payment method.
Contact the hauler before submitting a replacement payment so the same bill is not paid twice.
Current TrashBilling.com Contact Information
For payment-processing or account-access questions:
- Email: Info@TrashBilling.com
- Phone: 802-560-3595
- Hours: Monday–Friday, 9 a.m.–5 p.m. Eastern
- Mail: TrashBilling.com, 2933 Waterbury-Stowe Road, Building 1, Waterbury Center, VT 05677
- Contact page: TrashBilling.com Contact Information
TrashBilling asks customers to include their ID number when contacting support.
Do not post the Customer ID, card digits, bank-account digits, address, or email publicly.
For service and billing issues, contact the local hauler rather than TrashBilling.com.
What If You Do Not Recognize the Charge?
- Confirm whether the transaction is pending or completed.
- Use the official charge-lookup tool.
- Check the hauler connected with the payment.
- Review trash, recycling, septic, and portable-toilet bills.
- Check autopay settings.
- Ask spouses, tenants, landlords, employees, and other authorized users.
- Check other properties or commercial accounts.
- Search email for TrashBilling confirmation messages.
- Contact the identified hauler.
- Contact TrashBilling if the payment appears to involve a processing error.
- Ask the bank for the expanded merchant information.
- Lock or freeze the payment card when appropriate.
- Dispute the completed payment if no authorized account or service explains it.
Do not assume every unfamiliar TrashBilling payment is fraudulent. A landlord, tenant, employee, family member, rental property, autopay instruction, or septic-service payment may explain it.
Reporting an Unauthorized TrashBilling Transaction
TrashBilling’s current terms contain a process for reporting qualifying unauthorized transactions or payment-processing errors.
The terms ask customers to provide:
- The Customer ID or web ID
- A description of the transaction
- Why it appears incorrect or unauthorized
- The amount
- The date
TrashBilling’s current agreement asks customers to report qualifying unauthorized activity within 30 days after it first appears in the TrashBilling account history.
This merchant process is separate from any rights, deadlines, or procedures provided by the card issuer, bank, or applicable law.
Report the issue to the financial institution promptly as well.
Credit-Card Dispute Guidance
Contact the credit-card issuer when:
- No authorized waste-service account can be found
- The same completed payment posted twice
- The payment was applied to an unknown account
- A processing-error refund did not arrive
- The card was used without permission
Keep:
- The waste bill
- TrashBilling confirmations
- The charge-lookup result
- Hauler correspondence
- Autopay cancellation confirmation
- Refund or correction records
- Bank-dispute correspondence
Official consumer guidance:
How to Dispute a Credit-Card Charge
Debit-Card and Bank-Account Guidance
An unfamiliar debit-card or ACH transaction can immediately reduce the available bank balance.
Ask the bank:
- Whether the transaction is pending or completed
- Whether it was a card payment or electronic transfer
- Whether it is marked recurring
- Whether additional merchant information is available
- Whether future transactions can be blocked
- Whether the card or bank credentials should be replaced
- How to report an unauthorized electronic-fund transfer
Official consumer guidance:
Unauthorized Debit-Card and Bank-Account Help
Account and Financial Privacy Warning
Do not post:
- The 12-digit Customer ID
- Full or partial card numbers
- Card-ending digits
- Bank-account digits
- TrashBilling passwords
- Hauler account numbers
- Home or service addresses
- Email addresses
- Telephone numbers
- Payment-confirmation numbers
- Complete bills, receipts, or bank statements
Enter partial payment information only through the official TrashBilling.com lookup page or provide it privately to the financial institution.
Consumer Reports and Experiences
There are currently zero visible public reports on this ChargeOnMyCard.com page.
The absence of comments does not establish whether every TrashBilling.com payment is authorized or accurate.
Each cardholder should compare the transaction with:
- Trash and recycling bills
- Septic or portable-toilet invoices
- Automatic-payment settings
- Rental and commercial properties
- Authorized payment-card users
- The official TrashBilling charge lookup
- The local hauler’s records
- The bank’s expanded merchant information
ChargeOnMyCard.com cannot:
- Access a TrashBilling account
- Identify a hauler from a card number
- Provide a missing Customer ID
- Change a waste-service account
- Cancel trash collection
- Stop an automatic payment
- Issue a refund
- Reverse a bank transaction
- Submit a card dispute
Frequently Asked Questions About TrashBilling.com Charges
What is TRASHBILLING.COM CC on my credit card?
It generally identifies a card payment processed through TrashBilling.com for a local trash, recycling, waste, septic, or portable-toilet provider.
Why does TrashBilling appear instead of my trash company?
TrashBilling.com processes the electronic payment on behalf of the local hauler, so the processor’s name may appear on the statement.
What does CC mean?
It indicates that the transaction was processed through the credit- or debit-card payment section.
Why does the charge say Waterbury Center, Vermont?
Waterbury Center is associated with TrashBilling.com and its owner. It does not necessarily identify the location of the hauler or service address.
What is the TrashBilling.com phone number?
The current official TrashBilling.com contact page lists 802-560-3595, Monday through Friday from 9 a.m. to 5 p.m. Eastern.
How do I find which trash company received the payment?
Use the official charge lookup with the last four payment digits, charge date, and amount. You can also use the 12-digit Customer ID to retrieve the hauler’s contact information.
Can TrashBilling be recurring?
Yes. Participating haulers can use TrashBilling.com for automatic recurring payments.
How do I cancel autopay?
Sign in, select Edit / Cancel Auto Pay, and follow the instructions. You may also contact the local hauler.
Does canceling autopay cancel my trash service?
No. It only stops future automatic-payment instructions. Contact the hauler separately to change or cancel the service.
Why did I receive an email from NetComm@TrashBilling.com?
TrashBilling.com uses that address for payment-confirmation messages.
Could the charge be for septic or portable-toilet service?
Yes. TrashBilling.com also processes payments for septic and portable-toilet companies.
Should I dispute the charge?
First use the official lookup, identify the hauler, review autopay, and ask all authorized users. Dispute the completed payment promptly when no authorized account or service explains it.
Related Payment-Processor Charge Guides
- PNP BILLPAYMENT Charge: Municipal or Utility Payment Help
- How to Investigate an Unrecognized Credit Card, Debit Card, or Bank Charge
A related payment guide does not establish that the processors, service providers, accounts, or transactions are affiliated.
Help Other Consumers Identify TrashBilling Charges
If you identified a TRASHBILLING.COM, TRASHBILLING.COM CC, or related transaction, please share nonprivate information.
Helpful details include:
- The shortened descriptor
- The general amount
- Whether it was a card payment or bank transfer
- Whether it matched trash, recycling, septic, or portable-toilet service
- Whether it was one-time or autopay
- Whether the official lookup identified the hauler
- Whether the payment was duplicated or incorrect
- How TrashBilling, the hauler, or the bank resolved it
Do not post Customer IDs, payment digits, account numbers, addresses, email addresses, telephone numbers, confirmation numbers, passwords, receipts, or complete bank statements.
Why Rely on ChargeOnMyCard.com?
ChargeOnMyCard.com researches confusing credit-card, debit-card, ACH, payment-processor, utility, waste-service, recurring-payment, refund, and bank-statement descriptions using current company information, official lookup tools, payment terminology, and visible consumer reports.
We distinguish the TrashBilling.com payment processor from the local hauler, a one-time payment from autopay, and an authorized waste-service bill from a pending authorization, duplicate payment, processing error, or potentially unauthorized transaction.
Last reviewed: July 16, 2026.
Disclaimer
ChargeOnMyCard.com is not affiliated with TrashBilling.com, Ivy Computer, Inc., Trash Flow, any trash or recycling hauler, septic provider, portable-toilet company, customer, account holder, cardholder, bank, credit union, card network, or payment processor. This article is provided for informational purposes only and is not financial, legal, waste-service, billing, autopay, refund, dispute, or fraud-prevention advice. Contact TrashBilling.com, the local hauler, and the applicable financial institution directly regarding a specific transaction.
