A SoundCloud Inc New York NY charge on your credit card, debit card, PayPal account, or bank statement may be connected to a SoundCloud subscription, creator plan, promotion, artist contribution, merchandise purchase, trial conversion, or other payment made through SoundCloud.
The most common possibilities are SoundCloud Go, SoundCloud Go+, Artist, or Artist Pro. However, the descriptor alone does not prove that the transaction was authorized. Check the SoundCloud account, billing platform, email receipts, payment history, and other authorized card users before deciding whether to cancel, request help, or dispute the charge.
What Is the SoundCloud Inc New York NY Charge?
A transaction showing SOUNDCLOUD INC NEW YORK NY is likely connected to SoundCloud, an online music-streaming, audio-sharing, artist, and creator platform.
SoundCloud offers both free and paid services. A payment may involve:
- A SoundCloud Go subscription
- A SoundCloud Go+ subscription
- A SoundCloud Go+ student subscription
- An Artist subscription
- An Artist Pro subscription
- A monthly or annual subscription renewal
- A free or discounted trial that converted to paid billing
- A creator promotion or advertising campaign
- A Fan Support contribution to an artist
- A mastering or creator-related purchase
- A SoundCloud Store merchandise order
- Sales tax or another billing adjustment
- A payment made by a family member, employee, artist manager, or another authorized card user
- An unauthorized transaction
The words New York NY may identify the U.S. SoundCloud entity or merchant location used in the card-processing record. They do not reveal which SoundCloud account, plan, artist, purchase, or user produced the payment.
Is the SoundCloud Inc Charge Legitimate?
SoundCloud is a real music-streaming and creator platform, and SoundCloud Inc. is an identifiable U.S. company associated with the service.
A SoundCloud charge may be legitimate when it matches:
- An active SoundCloud subscription
- A recent trial signup
- An annual plan renewal
- A creator or artist account
- A promotion campaign
- A direct contribution to an artist
- A merchandise order
- A purchase made by another authorized card user
However, a legitimate merchant name does not prove that a specific transaction was authorized. Someone could have used a saved card, accessed an existing account, opened another SoundCloud account, or entered the card without permission.
Verify the exact account and transaction before treating the charge as legitimate or fraudulent.
Common SoundCloud Statement Variations
The exact wording can differ by bank, card network, location, payment method, subscription type, and whether the transaction is pending or completed.
Possible formats may include:
- SOUNDCLOUD INC
- SOUNDCLOUD INC NEW YORK NY
- SOUNDCLOUD NEW YORK NY
- SOUNDCLOUD.COM
- SOUNDCLOUD GO
- SOUNDCLOUD GO+
- SOUNDCLOUD ARTIST
- SOUNDCLOUD ARTIST PRO
- SOUNDCLOUD SUBSCRIPTION
- SOUNDCLOUD STORE
- PAYPAL *SOUNDCLOUD
- CHECKCARD SOUNDCLOUD
- CHKCARD SOUNDCLOUD
- POS DEBIT SOUNDCLOUD
- RECURRING SOUNDCLOUD
- PENDING SOUNDCLOUD
These are possible formatting examples rather than a complete official descriptor list. Copy the transaction exactly as it appears before contacting support or the card issuer.
Why Is SoundCloud Charging Me?
A SoundCloud Go or Go+ Subscription Renewed
SoundCloud Go and Go+ are paid listener subscriptions. Depending on the plan and location, they may provide features such as ad-free listening, offline listening, and access to additional tracks.
These subscriptions can renew automatically until canceled.
A recurring charge may continue because:
- The subscription was not canceled before its renewal date
- The plan was purchased under another SoundCloud account
- A spouse, child, family member, or other authorized user subscribed
- The subscription was purchased with a card saved in a browser or app store
- The user stopped using SoundCloud but did not cancel the plan
- The subscription is billed annually and was forgotten between renewals
An Artist or Artist Pro Plan Renewed
SoundCloud also offers paid plans for artists and creators. These plans may include expanded upload allowances, creator tools, statistics, distribution, monetization, mastering benefits, or other artist features.
An Artist or Artist Pro charge may belong to:
- A musician
- A DJ
- A podcast creator
- A record label
- An artist manager
- A band member
- An employee managing a business or creator account
Ask anyone who manages music, podcast, label, or promotional accounts before reporting the payment as unauthorized.
A Free Trial Converted to Paid Billing
A free or reduced-price SoundCloud trial may convert to a paid subscription when it is not canceled before the trial deadline.
Review the original signup confirmation for:
- The trial start date
- The trial expiration date
- The regular subscription price
- The billing frequency
- The next renewal date
- The platform that processed the subscription
Deleting the SoundCloud app, signing out, or no longer using the service does not necessarily cancel a subscription.
A Student Discount Expired
SoundCloud Go+ student eligibility requires periodic reverification. If the student status is not renewed, the subscription may continue at the normal Go+ price.
A higher-than-expected charge may therefore be a regular-price renewal rather than a completely new subscription.
You Paid for a SoundCloud Promotion
Artists can use SoundCloud promotion services to promote tracks. A campaign-related charge may be separate from an Artist or Artist Pro subscription.
Check:
- SoundCloud for Artists
- Promotion campaign history
- Business card activity
- Artist-manager or employee access
- Campaign invoices and receipts
You Made a Fan Support Contribution
SoundCloud may allow listeners to support participating artists financially. A contribution can be made using supported cards or digital payment methods.
A Fan Support contribution is different from SoundCloud Go, Go+, Artist, or Artist Pro billing. Check the date, artist profile, confirmation email, and payment account used for the contribution.
You Purchased SoundCloud Merchandise
A SoundCloud Inc transaction may also relate to an order from the official SoundCloud Store.
Search your email for:
- SoundCloud Store
- Order confirmation
- Shipping confirmation
- Merchandise
- The exact transaction amount
Merchandise questions should be directed to the SoundCloud Store rather than subscription support.
Another Person Used the Card
Ask whether the payment was made by:
- A spouse or partner
- A child or family member
- A band member
- An artist manager
- An employee
- Another authorized cardholder
- Someone using a shared PayPal account
- Someone using a device where the card was saved
Do not share passwords or private billing details while checking with other users.
How to Identify a SoundCloud Inc Charge
1. Copy the Complete Statement Descriptor
Record:
- The complete merchant wording
- The amount
- The transaction date
- The currency
- Whether it is pending or completed
- Whether the bank marks it as recurring
- Any phone number, location, or reference included by the bank
Do not post the transaction reference, card digits, or account information publicly.
2. Search Your Email
Search every email account used by you or other authorized card users for:
- SoundCloud
- SoundCloud Go
- SoundCloud Go+
- Artist Pro
- Subscription
- Invoice
- Receipt
- Trial
- Renewal
- Promotion
- SoundCloud Store
- The exact transaction amount
Check spam, promotions, trash, archived messages, and secondary email accounts.
3. Review SoundCloud Purchase History
Sign in through a web browser and open the SoundCloud Subscriptions page.
Review:
- The current plan
- The next billing date
- Whether the subscription is monthly or annual
- The purchase history
- Available invoices
- The payment method
- Whether the plan says it will renew or expire
Check every SoundCloud account you control. A subscription may be attached to a different email address or social-login method.
4. Determine Who Processed the Payment
The correct cancellation and refund route depends on where the subscription was purchased.
Possible billing platforms include:
- SoundCloud directly
- Apple App Store
- Google Play
- PayPal
- Another supported payment method
A transaction billed directly by SoundCloud may show SoundCloud Inc. An Apple-billed subscription will generally be managed through the Apple Account. A Google Play subscription will be managed through the applicable Google Account.
5. Check Apple and Google Play
Even when the cardholder remembers subscribing to SoundCloud, the subscription may be controlled by an app store.
Review:
- Apple Subscriptions
- Apple purchase history
- Google Play Subscriptions
- Google Play order history
- Every Apple Account or Google Account used on the device
- Family Sharing or household purchases
Do not cancel a different subscription merely because it has a similar price.
6. Check PayPal
When PayPal funded the purchase, review:
- PayPal Activity
- Automatic Payments
- The merchant name
- The funding card or bank account
- The PayPal transaction date and amount
Canceling a PayPal billing agreement should not be used as a substitute for confirming the SoundCloud subscription status.
How to Cancel a SoundCloud Subscription
Cancel a Subscription Purchased Directly From SoundCloud
- Sign in to the correct SoundCloud account through a desktop or mobile web browser.
- Open the Subscriptions page.
- Select Edit next to the active subscription.
- Select the option to opt out of the current plan.
- Confirm the cancellation.
- Refresh the page.
- Confirm that the plan shows an expiration date rather than another renewal date.
- Save a screenshot or cancellation email.
- Monitor the card or bank account after the expected expiration date.
SoundCloud says subscription cancellation cannot be completed inside the SoundCloud app. Use a browser.
Cancel an Apple-Billed SoundCloud Subscription
When Apple processed the subscription:
- Open the Settings app on the Apple device.
- Tap the Apple Account name.
- Select Subscriptions.
- Select SoundCloud.
- Choose Cancel Subscription.
- Save the expiration or cancellation confirmation.
You can also use Apple’s official subscription-cancellation instructions.
SoundCloud generally cannot cancel or refund an Apple-billed subscription because Apple controls that billing record.
Cancel a Google Play SoundCloud Subscription
When Google Play processed the subscription:
- Open Google Play using the correct Google Account.
- Open Payments and subscriptions.
- Select Subscriptions.
- Select SoundCloud.
- Choose Cancel subscription.
- Follow the confirmation instructions.
- Save the expiration or cancellation record.
You can also use Google Play’s official subscription-management instructions.
Uninstalling the SoundCloud app does not cancel a Google Play subscription.
Cancel Each SoundCloud Plan Separately
A person can have more than one SoundCloud-related plan. For example, a listener may have Go+ while also maintaining an Artist Pro subscription.
Canceling one plan may not cancel:
- A separate listener subscription
- An artist subscription
- A second SoundCloud account
- An Apple-billed subscription
- A Google Play subscription
- A PayPal billing agreement
- A promotion campaign
Review each account and payment platform separately.
Can I Get a Refund From SoundCloud?
SoundCloud states that it does not normally provide refunds for subscription periods that have already been delivered. Canceling generally prevents the next renewal while allowing access through the remainder of the paid period.
A refund request may still be appropriate when:
- The transaction was duplicated
- The wrong plan was charged
- The amount was incorrect
- The account was charged after a confirmed cancellation
- The payment was unauthorized
- A technical or billing error occurred
- Applicable consumer law provides additional rights
Use the official SoundCloud support request page for a direct SoundCloud charge.
Include:
- The account email address
- The plan involved
- The transaction date and amount
- The invoice or purchase reference
- The cancellation confirmation, when applicable
- A brief explanation of the problem
Do not send a full card number, password, PIN, CVV code, bank-account number, or authentication code.
Apple Refund Requests
For an Apple-billed SoundCloud purchase, use Apple Billing Support.
Canceling the subscription and requesting a refund are separate actions. Refund eligibility is decided by Apple.
Google Play Refund Requests
For a Google Play purchase, use Google Play’s official refund process.
Google determines eligibility under its policies and the circumstances of the purchase.
Fan Support Contributions
SoundCloud states that Fan Support contributions are nonrefundable. If the payment was unauthorized rather than an intentional contribution, report it through official SoundCloud support and the applicable payment provider.
Why Did SoundCloud Charge Me After I Canceled?
A payment appearing after cancellation may involve:
- The cancellation was completed after the renewal cutoff
- The charge was submitted before cancellation
- The entry was pending before the plan was canceled
- A second SoundCloud subscription exists
- The subscription belongs to another SoundCloud account
- The plan is billed through Apple or Google Play
- An Artist plan and a Go plan were active separately
- A payment retry occurred
- The cancellation did not finish successfully
- The charge is for a promotion, contribution, or store order rather than the canceled plan
- The payment is incorrect or unauthorized
Compare:
- The cancellation date
- The effective expiration date
- The transaction date
- The renewal date
- The account email
- The plan name
- The billing platform
Contact SoundCloud or the app store with the cancellation confirmation when the transaction appears incorrect.
Why Are There Multiple SoundCloud Charges?
Several SoundCloud entries may represent:
- A listener subscription and an artist subscription
- More than one SoundCloud account
- A monthly subscription and a separate promotion payment
- A trial charge followed by a regular renewal
- A pending authorization and a completed payment
- A failed payment followed by a successful retry
- Several promotion campaigns
- A Fan Support contribution and a subscription
- A store purchase and a subscription
- Duplicate processing
- Repeated unauthorized transactions
Check each amount separately instead of assuming all entries came from the same account or service.
Current SoundCloud Support and Contact Information
- Official SoundCloud website: SoundCloud.com
- SoundCloud Help Center: SoundCloud Support
- Support request: Contact SoundCloud Support
- Subscription management: SoundCloud Subscriptions
- Cancellation instructions: Cancel a SoundCloud subscription
SoundCloud’s contact page begins with an online support agent. If the automated agent cannot resolve the issue, the request may be escalated to a support specialist.
No verified public consumer billing phone number was located in SoundCloud’s current support materials. Do not call an unrelated number from a search result or comment.
SoundCloud Inc. U.S. Address
Current SoundCloud Inc. materials list:
SoundCloud Inc.
2 Gansevoort St, 6th Floor
New York, NY 10014
This is company-address information, not the recommended route for identifying, canceling, or disputing a subscription. Use the official Help Center and subscription tools first.
The older 71 Fifth Avenue address has appeared in SoundCloud legal and copyright materials. It should not be treated as current consumer billing support.
SoundCloud Store Contact
For an official SoundCloud Store merchandise order:
- Store email: store@soundcloud.com
- Store contact page: SoundCloud Store Contact
Do not use the store email for Go, Go+, Artist, Artist Pro, account-access, or app-store subscription questions.
What If I Never Used SoundCloud?
If neither you nor another authorized user recognizes the transaction:
- Confirm whether the charge is pending or completed.
- Copy the complete statement descriptor.
- Search all email accounts for SoundCloud and the exact amount.
- Ask family members, employees, band members, artist managers, and other authorized cardholders.
- Check all SoundCloud accounts you control.
- Check Apple Subscriptions and purchase history.
- Check Google Play Subscriptions and order history.
- Check PayPal Activity and Automatic Payments.
- Contact SoundCloud through its official support form.
- Ask the card issuer for any extended merchant information.
- Lock the card if additional unfamiliar attempts are appearing.
- Report the transaction to the issuer if it remains unauthorized.
- Ask whether the card number should be replaced.
Do not rely on canceling a subscription alone when the payment card or account may have been compromised.
Should I Contact SoundCloud Before Disputing the Charge?
When practical, first identify the account, billing platform, plan, and transaction through SoundCloud, Apple, Google Play, or PayPal.
Contact the card issuer promptly when:
- No authorized user recognizes the transaction
- Several unfamiliar charges are appearing
- The card may be compromised
- SoundCloud cannot locate the payment
- Billing continues after confirmed cancellation
- The transaction is duplicated or incorrect
- A reporting or dispute deadline may be approaching
Keep copies of invoices, support requests, cancellation confirmations, app-store records, and bank communications.
Once a formal chargeback begins, the merchant may no longer be able to treat the matter as an ordinary refund request.
Credit Card and Debit Card Dispute Guidance
- CFPB credit-card dispute guidance
- FTC credit-card billing and dispute guidance
- CFPB debit-card and bank-transaction guidance
- FTC trial and automatic-renewal guidance
Protections, deadlines, and investigation procedures can differ between credit cards, debit cards, PayPal, Apple, Google Play, and bank accounts.
Watch Out for Fake SoundCloud Support
Use only SoundCloud’s official website, Help Center, subscription page, and verified app-store support routes.
Never give an unverified caller, commenter, social-media account, or website:
- Your complete card number
- Your bank-account number
- Your SoundCloud password
- Your Apple Account or Google Account password
- Your PayPal password
- Your PIN or CVV code
- A one-time authentication code
- Remote access to your phone or computer
- Gift-card numbers
- Cryptocurrency
- A second payment to release a refund
SoundCloud account or billing information should not be posted in the comments.
Consumer Reports and Experiences
There are currently zero visible cardholder reports on this ChargeOnMyCard.com page.
No visitor has provided a transaction amount, billing frequency, SoundCloud plan, account type, cancellation result, refund outcome, app-store connection, or bank-dispute resolution.
ChargeOnMyCard.com cannot access SoundCloud, Apple, Google Play, PayPal, subscription, merchant, card, or bank accounts. It cannot identify a private transaction, cancel a subscription, issue a refund, or file a dispute.
Frequently Asked Questions About SoundCloud Charges
What is SoundCloud Inc New York NY on my credit card?
It is likely a transaction connected to SoundCloud’s U.S. entity. It may involve a SoundCloud Go, Go+, Artist, or Artist Pro subscription, promotion, contribution, merchandise order, billing adjustment, or unauthorized payment.
Is SoundCloud Inc New York NY legitimate?
SoundCloud Inc. is connected to the legitimate SoundCloud platform. You must still verify whether the particular charge was authorized by you or another permitted user.
Why is SoundCloud charging me every month?
A monthly charge may be an automatically renewing Go, Go+, Artist, or Artist Pro subscription. Check every SoundCloud account and determine whether SoundCloud, Apple, Google Play, or PayPal manages the billing.
Can SoundCloud bill annually?
Some SoundCloud plans may be billed annually. An annual renewal can be difficult to remember because it may appear only once each year.
How do I find my SoundCloud invoice?
Sign in through a browser, open the SoundCloud Subscriptions page, and review purchase history. Go invoices may also be sent to the primary email address connected to the account.
How do I cancel SoundCloud?
For a direct subscription, use the SoundCloud Subscriptions page in a web browser. For Apple or Google Play subscriptions, cancel through the applicable app store.
Can I cancel SoundCloud in the app?
SoundCloud says direct subscription cancellation must be completed through a desktop or mobile browser rather than inside the SoundCloud app.
Does deleting the SoundCloud app cancel the subscription?
No. Removing or no longer using the app does not automatically cancel a direct, Apple, or Google Play subscription.
Can I get a SoundCloud refund?
SoundCloud says it does not normally refund delivered subscription periods. Billing errors, duplicate payments, unauthorized transactions, and app-store purchases should be reported through the applicable support route.
Why did the price of my student plan increase?
The student discount may have expired because eligibility requires periodic reverification. The subscription can continue at the regular price unless it is canceled.
Why are there two SoundCloud charges?
You may have more than one plan, account, promotion, contribution, or billing platform. Review each amount and transaction separately.
Does SoundCloud have a billing phone number?
No verified public consumer billing telephone number was located in SoundCloud’s current support materials. Use the official SoundCloud Help Center and support request page.
Should I dispute the charge?
Dispute it when no authorized user recognizes it, SoundCloud or the billing platform cannot resolve it, it is duplicated or incorrect, or recurring billing continues after confirmed cancellation.
Related Charge Guides
- How to Investigate an Unrecognized Card Charge
- 1 Infinite Loop CA Apple Charge and App Store Billing
- 1600 Amphitheatre Parkway Google and Google Play Charge
The Apple and Google guides are relevant when SoundCloud was purchased through an app store and the statement identifies Apple or Google rather than SoundCloud Inc.
Help Other Cardholders Identify SoundCloud Inc
If you saw SOUNDCLOUD INC NEW YORK NY, SOUNDCLOUD GO, SOUNDCLOUD ARTIST PRO, or another SoundCloud-related descriptor, share what the transaction involved.
Helpful details include:
- The complete descriptor
- The general amount range
- Whether it was monthly or annual
- Whether it involved Go, Go+, Artist, or Artist Pro
- Whether SoundCloud, Apple, Google Play, or PayPal processed it
- Whether it was a promotion, contribution, or store order
- How cancellation, support, refund, or bank review was resolved
Do not post full or partial card numbers, bank-account numbers, account email addresses, usernames, passwords, invoice numbers, transaction IDs, order numbers, authentication codes, or other private information.
Why Rely on ChargeOnMyCard.com?
ChargeOnMyCard.com researches confusing credit-card, debit-card, PayPal, app-store, subscription, creator-platform, digital-service, and bank-statement descriptors using current official merchant resources, transaction clues, cancellation instructions, refund information, and visible cardholder reports.
We distinguish SoundCloud’s verified services and billing options from unconfirmed explanations for an individual transaction. Readers should verify their specific payment through SoundCloud, the applicable app store or payment provider, and their financial institution.
Last reviewed: July 2026.
Disclaimer
ChargeOnMyCard.com is not affiliated with SoundCloud Inc., SoundCloud Operations Inc., SoundCloud Global Limited & Co. KG, SoundCloud Go, SoundCloud Go+, SoundCloud for Artists, Artist Pro, the SoundCloud Store, Apple, Google, Google Play, PayPal, Adyen, any artist, payment processor, bank, card network, or financial institution. This article is provided for informational purposes only and is not financial, legal, banking, subscription, cancellation, refund, dispute, privacy, account-security, tax, or fraud advice. Contact SoundCloud, the applicable billing platform, payment provider, and financial institution directly regarding a specific transaction.