A SERVICOS CLA, SERVIÇOS CLA, or SERVICO CLA charge on a credit card, debit card, or bank statement is commonly associated with a prepaid product from Claro Brazil.
The most likely explanation is a one-time Claro mobile-phone recharge or an automatically scheduled recharge. However, the charge still needs to be verified because a card can be used to add credit to someone else’s Claro number without the cardholder recognizing the transaction.
What Is Servicos CLA?
Servicos CLA usually identifies a prepaid recharge or another prepaid service purchased from the Brazilian telecommunications company Claro.
The charge may relate to:
- A one-time Claro prepaid mobile recharge
- A monthly Recarga Programada automatic recharge
- A recharge purchased for a family member or friend
- A Claro TV prepaid recharge
- A mobile data add-on
- A prepaid minutes or messaging package
- A Claro value-added mobile service
- A recharge placed on the wrong telephone number
- A duplicated or failed recharge attempt
- A card used without the cardholder’s permission
Claro is a legitimate telecommunications provider. That does not establish that a particular recharge was authorized.
Servicos CLA Meaning
Servicos means “services” in Portuguese, while CLA appears to be shortened card-statement wording for Claro.
The descriptor often has this structure:
- SERVICOS CLA: The Claro service or recharge reference
- Asterisk: A separator added to the card descriptor
- Digits: A transaction, mobile-line, or payment reference
- Rio de Janeiro or Brazil: Merchant or processing-location information
Banks may omit accents, shorten names, remove spaces, or truncate the digits.
Is Servicos CLA a Claro Recharge?
In many cases, yes. Servicos CLA is most commonly associated with a Claro prepaid recharge.
Claro allows prepaid customers to add credit through:
- The Claro Recarga website
- The Claro Recarga or Minha Claro app
- SMS or interactive telephone menus
- A credit or debit card
- Pix
- Participating banks
- Retail recharge locations
Someone can also use a payment card to recharge a Claro number that belongs to another person.
Servicos CLA Charge on Debit Card
A Servicos CLA charge on a debit card usually means the debit card was used to pay for a Claro prepaid recharge or other prepaid product.
Because the money is removed directly from the checking account, check:
- The exact transaction date
- The original currency
- The converted U.S. dollar amount
- Whether an international-transaction fee was added separately
- Whether the transaction is pending or completed
- Whether another authorized cardholder knows the Claro number
- Whether the charge repeats monthly
Contact the debit-card issuer promptly when no authorized Claro recharge can explain the payment.
Servicos CLA Rio de Janeiro Charge on Credit Card
Servicos CLA Rio de Janeiro generally indicates that the Claro payment was submitted through a Brazilian merchant or processing record associated with Rio de Janeiro.
It does not necessarily mean:
- The cardholder traveled to Rio de Janeiro
- The physical card was used in Brazil
- The receiving mobile phone is located in Rio
- Claro’s current corporate headquarters is in Rio
- The transaction was card-present
A prepaid recharge can be purchased online from another country while the statement displays a Brazilian city.
Why Are Numbers Listed After SERVICOS CLA*?
The digits following SERVICOS CLA may be a payment, transaction, account, or mobile-line reference.
Examples may look like:
- SERVICOS CLA*219XXXXXX
- SERVICOS CLA*119XXXXXXXX
- SERVIÇOS CLA*CLARO
- SERVICOS CLA*RECARGA
Do not assume the digits are a support number.
Do not:
- Call or text the number without knowing what it represents
- Post the complete number publicly
- Use it to accuse a particular person of card theft
- Assume it is always the receiving Claro number
Ask Claro or the card issuer to explain the reference.
Common Servicos CLA Statement Variations
Possible bank-formatted versions include:
- SERVICOS CLA
- SERVIÇOS CLA
- SERVICO CLA
- SERVIÇO CLA
- SERVICOSCLA
- SERVICOS CLA*
- SERVICOS CLA*CLAR
- SERVICOS CLA*CLARO
- SERVICOS CLA RIO
- SERVICOS CLA RIO DE JANEIRO
- SERVICOS CLA RIO DE JANEIRO BR
- SERVIÇOS CLA RIO DE JANEIRO BRA
- SERVICOS CLA followed by digits
- POS SERVICOS CLA
- CHECKCARD SERVICOS CLA
- VISA SERVICOS CLA
- PENDING SERVICOS CLA
- SERVICOS CLA RECARGA
- SERVICOS CLA REFUND
This is not an official exhaustive descriptor list.
What Claro Products May Produce the Charge?
Possible products include:
- Claro prepaid mobile credit
- Prezão recharge
- Prepaid data packages
- Voice or messaging add-ons
- Claro TV prepaid credit
- A value-added mobile service
- A monthly scheduled recharge
A Servicos CLA transaction should not automatically be described as:
- An online retail order
- An app-store purchase
- A generic ecommerce company
- A merchant named Servicos CLA
- A cookware, travel, entertainment, or software subscription
Common Claro Prepaid Recharge Amounts
Claro’s official prepaid page currently displays recharge examples including:
- R$20
- R$25
- R$30
- R$35
- R$40
- R$50
Available amounts, expiration periods, promotional bonuses, and exchange rates can change.
A U.S. statement may display a smaller dollar amount after converting Brazilian reais to U.S. dollars.
Why Is the Dollar Amount So Small?
A small U.S. dollar transaction may be a converted Brazilian prepaid recharge.
The final amount can depend on:
- The recharge amount in Brazilian reais
- The card network’s exchange rate
- The transaction date
- A foreign-transaction fee
- Whether the entry is only a temporary authorization
A small amount is not proof that the charge is a test transaction. It should still be investigated when no authorized person recognizes it.
What Is Claro Recarga Programada?
Recarga Programada is Claro’s automatically scheduled prepaid-recharge service.
It can cause the same or a similar amount to appear monthly.
A recurring Servicos CLA transaction may exist because:
- You intentionally scheduled monthly recharges
- A family member set up the recharge
- A saved card remains attached to a Claro number
- The scheduled recharge was forgotten
- The payment method was updated automatically
- An unauthorized user scheduled recurring recharges
Claro says a scheduled recharge can be edited or canceled through its recharge-management system.
How to Cancel a Recurring Servicos CLA Charge
Cancel or edit the scheduled recharge through Claro Recarga, Minha Claro, or Claro’s official support channels.
Steps:
- Open the Claro Recarga or Minha Claro service.
- Sign in using the applicable Claro account or mobile number.
- Look for Recarga Programada or scheduled recharge.
- Review the telephone number receiving credit.
- Review the amount and recharge date.
- Choose the option to edit or cancel the scheduled recharge.
- Remove the saved payment card when appropriate.
- Save the cancellation confirmation.
- Review the next card statement.
For mobile support, Claro customers in Brazil may call 1052.
Customers outside Brazil may call +55 11 99199-5555.
Claro’s official WhatsApp number is +55 11 99991-0621.
Canceling a scheduled recharge does not automatically refund a recharge that has already been completed.
Can You Get a Servicos CLA Refund?
A refund is not guaranteed, especially when prepaid credit has already been delivered to a Claro number.
Request a transaction review when:
- The recharge was never delivered
- The same completed charge posted twice
- The wrong number was entered
- The amount differed from the amount approved
- A scheduled recharge continued after cancellation
- The transaction was made without permission
- The charge completed after Claro said it had been canceled
Ask Claro to identify:
- The recharge date and time
- The recharge amount
- The product purchased
- The receiving line when it can legally be disclosed
- Whether the credit was delivered
- Whether the charge was one-time or scheduled
- Whether a refund or reversal is available
Do not treat a temporary card credit as a completed refund until it settles.
How to Contact Claro About the Charge
- Claro mobile support in Brazil: 1052
- Claro support from outside Brazil: +55 11 99199-5555
- Claro WhatsApp: +55 11 99991-0621
- Claro support website: Claro Atendimento
- Claro Recarga: Claro Recarga
- Minha Claro: Minha Claro
- Claro Ombudsman: 0800 701 0180
The Ombudsman generally requires a previous Claro support protocol.
Official Brazilian company details:
- Legal name: Claro S.A.
- CNPJ: 40.432.544/0001-47
- Published address: Rua Henri Dunant, 780, São Paulo, SP, Brazil
How to Identify the Servicos CLA Transaction
- Copy the complete statement descriptor.
- Record the amount, currency, date, and status.
- Check whether a foreign-transaction fee also appeared.
- Ask every authorized cardholder.
- Search email and text messages for Claro, recarga, Prezão, and the amount.
- Check all Claro mobile numbers used by family or friends.
- Review Claro Recarga and Minha Claro activity.
- Check whether Recarga Programada is active.
- Review earlier statements for a monthly pattern.
- Contact Claro through an official channel.
- Ask the issuer for expanded merchant information.
- Dispute the completed transaction if it remains unauthorized.
Is Servicos CLA a Scam?
Servicos CLA is not automatically a scam because it is commonly associated with Claro, a legitimate telecommunications provider.
However, the individual recharge may be unauthorized when:
- You do not have a Claro account
- No authorized user recognizes the recharge
- The card was never used for Claro
- Claro cannot connect the payment with a number you control
- Repeated charges continue after cancellation
- Other unfamiliar international authorizations appear
- The card issuer flags the transaction as suspicious
The correct distinction is:
- Legitimate merchant: Claro is a real telecommunications company.
- Authorization question: You must determine whether someone had permission to use the card for that recharge.
What to Do If You Do Not Have a Claro Account
- Ask every authorized card user.
- Confirm that nobody recharged a friend’s or relative’s phone.
- Lock the card if unauthorized use appears likely.
- Contact the card issuer using the number on the card.
- Report the exact descriptor and amount.
- Ask whether the transaction was online or card-present.
- Ask whether the security code was submitted.
- Ask whether other international attempts occurred.
- Dispute the completed transaction.
- Request a replacement card when recommended.
- Monitor the account for additional attempts.
A cardholder outside Brazil may have difficulty obtaining information from Claro without knowing the receiving mobile number. The card issuer may therefore be the fastest route for securing the account.
What Information Should You Request From the Card Issuer?
Ask for:
- The complete unshortened merchant descriptor
- The original transaction currency
- The amount in Brazilian reais
- The converted account amount
- The merchant telephone number
- The merchant location
- The merchant category code
- Whether the transaction was online or card-present
- Whether a digital wallet was used
- Whether the security code matched
- Whether it was marked recurring
- Whether other authorization attempts occurred
- Whether the charge is pending, completed, reversed, or refunded
Consumer Reports About Servicos CLA Charges
There are currently no visible published reader reviews on this ChargeOnMyCard.com page.
Independent public reports have described:
- Unrecognized Claro recharge transactions
- Charges followed by long numeric references
- Small pending international charges
- Recurring scheduled recharges for unknown numbers
- Cardholders who did not have Claro service
- Difficulty identifying the number that received the recharge
These reports do not establish:
- A standard Servicos CLA amount
- That every numeric suffix is a mobile number
- That every charge is unauthorized
- A guaranteed refund result
- A widespread fraud operation by Claro
Each charge must be evaluated using the payment record, Claro account, authorized card users, and card-issuer information.
Frequently Asked Questions
What is Servicos CLA?
Servicos CLA is commonly associated with a prepaid mobile recharge or another prepaid product from Claro Brazil.
What does Servicos CLA mean?
“Servicos” means services in Portuguese, and “CLA” appears to be shortened statement wording for Claro.
What is Servicos CLA charge on debit card?
It usually means the debit card was used to purchase a Claro prepaid recharge or related prepaid service.
What is Servicos CLA Rio de Janeiro?
The Rio de Janeiro wording may reflect the Brazilian merchant or processing record. It does not prove the cardholder was in Rio.
What are the numbers after SERVICOS CLA*?
They may be a transaction, payment, account, or mobile-line reference. Claro or the issuer should confirm what they represent.
Why does the charge repeat every month?
A monthly transaction may be a Claro Recarga Programada automatic recharge.
How do I stop recurring charges?
Manage or cancel the scheduled recharge through Claro Recarga, Minha Claro, or official Claro support, and save confirmation.
Can Claro refund the charge?
A refund may be reviewed for an incorrect, failed, duplicate, post-cancellation, or unauthorized charge, but it is not guaranteed.
Is Servicos CLA a scam?
Claro is a legitimate telecom provider. The individual recharge may still be unauthorized if nobody permitted the card to be used.
Should I call the number after the asterisk?
No. It may be a transaction or mobile-line reference rather than a customer-service number.
What should I do if I live in the United States?
Contact the card issuer promptly, especially when you do not have a Claro account or recognize anyone who might have purchased a Brazilian recharge.
Related Telecom and Payment Guides
- USCC Call Center UScellular Bill or Prepaid Recharge Charge
- AGI TMO Service Fee T-Mobile or Asurion Charge
- ESH Tech Protect Prem Device Protection Charge
- How to Investigate an Unrecognized Credit Card or Bank Charge
The USCC guide covers mobile bills and prepaid refills. The AGI TMO and ESH Tech guides cover separate wireless-device protection descriptors. The unrecognized-charge guide explains how to obtain expanded merchant information and dispute an unexplained transaction.
A related link does not mean the carriers, administrators, or transactions are affiliated.
Share Your Servicos CLA Experience
If you identified a Servicos CLA, Serviços CLA, Servico CLA, Rio de Janeiro, or numeric Claro recharge entry, share only nonprivate information that may help another cardholder.
Helpful details include:
- The shortened descriptor
- The general amount and currency
- Whether Rio de Janeiro appeared
- Whether digits followed the asterisk
- Whether the charge was one-time or recurring
- Whether you have a Claro account
- Whether a family member recognized the recharge
- Whether Claro identified the product
- Whether the issuer approved a dispute
Do not post:
- Complete card or bank-account numbers
- Card-security codes
- PINs or passwords
- The complete number following SERVICOS CLA*
- Complete mobile telephone numbers
- Personal email addresses
- Support or dispute case numbers
- Complete statements or receipts
- Verification codes
Why Rely on ChargeOnMyCard.com?
ChargeOnMyCard.com researches confusing credit-card, debit-card, prepaid-recharge, telecom, international, recurring-payment, location, and bank-statement descriptors using official company information and visible consumer reports.
We distinguish a legitimate telecommunications company from authorization of a particular recharge and avoid treating every unfamiliar international payment as proof of a scam.
ChargeOnMyCard.com cannot access a Claro, Claro Recarga, Minha Claro, credit-card, debit-card, prepaid-phone, or bank account; identify the recipient of a private recharge; cancel a scheduled recharge; issue a refund; or file a dispute.
Last reviewed: July 17, 2026.
Disclaimer
ChargeOnMyCard.com is not affiliated with Claro S.A., Claro, América Móvil, Claro Recarga, Minha Claro, any prepaid customer, mobile subscriber, cardholder, bank, credit union, card network, digital wallet, merchant acquirer, or payment processor. This article is provided for informational purposes only and is not financial, legal, telecommunications, recharge, cancellation, refund, account-security, dispute, or fraud-prevention advice. Contact Claro and the applicable financial institution regarding a specific transaction.