FIVERREU NICOSIA CY Charge: Fiverr Order, Refund, or Dispute Help

A FIVERREU NICOSIA CY, FIVERREU NICOSIA CYP, FIVERR EU NICOSIA, or similar entry on a credit card, debit card, or bank statement is strongly associated with a payment made through Fiverr’s Cyprus payment entity.

The charge may relate to a freelance-service order, custom offer, order extra, hourly project, Fiverr Pro account, Seller Plus plan, Fiverr Ads, or another paid Fiverr product. The Nicosia location identifies billing or legal-entity information and does not mean that the freelancer who completed the work was located in Cyprus.

What Is the FIVERREU NICOSIA CY Charge?

The FIVERREU NICOSIA CY charge appears to identify a payment involving Fiverr, the online marketplace where clients purchase freelance and professional services.

The descriptor can be interpreted cautiously:

• FIVERR: Identifies Fiverr.
• EU: Likely refers to Fiverr’s European or Cyprus payment entity.
• NICOSIA: Identifies Nicosia, Cyprus.
• CY or CYP: A statement abbreviation for Cyprus.

Fiverr does not appear to publish an official character-by-character definition of the complete descriptor. Use the amount, date, invoice, Fiverr account, and bank transaction details to confirm the payment.

Why Does the Charge Say Nicosia, Cyprus?

Fiverr uses a Cyprus company called Fiverr Limited for payment-related operations.

Official Fiverr legal pages display both Nicosia and Limassol addresses for Fiverr Limited. This may reflect different legal documents, business products, merchant accounts, address records, or time periods.

The Nicosia wording does not identify:

• The freelancer’s location
• The country where the work was completed
• The client’s Fiverr account location
• The location of a Fiverr office used for customer support
• A separate company named Fiverreu

It is primarily a billing-entity or merchant-location clue.

Common FIVERREU Statement Variations

Banks and card networks may shorten, combine, or rearrange the wording.

Possible variations include:

• FIVERREU NICOSIA
• FIVERREU NICOSIA CY
• FIVERREU NICOSIA CYP
• FIVERREU CYPRUS
• FIVERR EU NICOSIA
• FIVERR EU NICOSIA CY
• FIVERR LIMITED NICOSIA
• FIVERR LIMITED CYPRUS
• FIVERR NICOSIA CHARGE
• FIVERR CYP
• FIVERR CYPRUS
• FIVERR.COM
• FIVERR ORDER
• FIVERR PRO
• FIVERR ADS
• FIVERR SELLER PLUS

The merchant-location wording may change while the transaction still belongs to the same Fiverr account.

What Fiverr Purchase Could Have Caused the Charge?

Possible explanations include:

• A standard Fiverr order
• A custom offer accepted from a freelancer
• An extra added to an existing order
• A milestone payment
• An hourly-order payment
• A tip or additional payment connected with an order
• A Fiverr Pro order
• A team or business-account purchase
• A Seller Plus subscription
• A Fiverr Ads payment
• A deposit into a Fiverr Pro or business balance
• A recurring professional service
• A purchase made by an employee or billing manager
• A pending authorization from an unsuccessful checkout attempt
• A transaction the cardholder did not authorize

The statement amount may include the service price, extras, taxes, platform fees, or other amounts displayed during checkout.

How to Identify the Fiverr Order

1. Record the complete descriptor, amount, and posting date.
2. Check whether the transaction is pending or completed.
3. Sign in to every Fiverr account used by the household or business.
4. Open Billing and payments.
5. Review Billing history.
6. Match the statement amount with an invoice or credit invoice.
7. Review active, delivered, completed, and canceled orders.
8. Check Seller Plus, Fiverr Ads, Fiverr Pro, and ongoing payments when applicable.
9. Ask employees, administrators, billing managers, and other authorized card users.
10. Search email for “Fiverr,” the exact amount, invoice, order, custom offer, or subscription.
11. Contact Fiverr Customer Support if the transaction cannot be matched.
12. Ask the card issuer for the complete merchant and authorization details.

How to Find Fiverr Invoices and Billing History

Fiverr keeps invoices and transaction records under the account’s billing area.

On the Fiverr website:

1. Sign in to the applicable Fiverr account.
2. Select the profile picture or account menu.
3. Open Billing and payments.
4. Select Billing history.
5. Filter by date, order, service, or invoice type.
6. Download the relevant invoice.

Official resources:

• Fiverr Billing History and Account Balance
• Fiverr Invoice Guidance
• Managing Fiverr Payments and Billing

Fiverr Pro billing history may only be accessible to the account administrator or designated billing managers.

Could an Employee or Team Member Have Made the Purchase?

A business account may allow several people to use a shared Fiverr payment method.

Possible users include:

• The account administrator
• A billing manager
• An employee
• A project manager
• A marketing agency
• An outside contractor
• Another authorized account member

Before reporting the payment as unauthorized:

1. Review every account member.
2. Check shared projects and active orders.
3. Review billing-manager activity.
4. Check recurring and hourly payments.
5. Ask whether someone accepted a custom offer or added an order extra.

Do not post employee names, invoice numbers, order details, or account credentials publicly.

Why Is the Fiverr Charge Still Pending?

A failed, canceled, or voided checkout attempt may leave a temporary authorization on the payment method.

A pending authorization may:

• Appear even though no order was successfully created
• Reserve part of the available balance
• Disappear without becoming a completed charge
• Be replaced by the final Fiverr payment
• Remain visible for several days

Fiverr’s payment guidance says canceled or voided authorizations may be returned within approximately two to seven days, depending on the bank.

Do not automatically count the pending authorization and completed replacement as two Fiverr orders.

Contact the card issuer if both entries remain fully posted.

Why Are There Several FIVERREU Charges?

Several entries may represent:

• Several separate Fiverr orders
• An original order and one or more extras
• Milestone or hourly payments
• A Fiverr order and a Seller Plus payment
• A Fiverr Ads payment
• Purchases made by different team members
• A pending authorization and final payment
• A failed payment followed by a successful attempt
• An actual duplicate charge
• Repeated unauthorized activity

Compare each amount with the invoices, order pages, payment dates, and account users.

How to Cancel an Active Fiverr Order

For an active order that has not been resolved satisfactorily:

1. Sign in to Fiverr.
2. Open the applicable order.
3. Select the Resolution Center.
4. Choose the cancellation option.
5. Select the reason and explain the issue.
6. Submit the request.
7. Save all messages and confirmations.
8. Contact Fiverr Customer Support if the issue cannot be resolved through the order page.

Official guidance:

Using the Fiverr Resolution Center

A cancellation request is not always approved immediately. The order status, delivery, freelancer response, and Fiverr policies can affect the outcome.

Cancellation Does Not Automatically Return Money to the Card

When a Fiverr order is successfully canceled, the funds generally appear first in the user’s Fiverr Balance.

The balance may be used for another Fiverr purchase.

When eligible, the user can separately request that qualifying funds be returned to the original payment provider.

The refund must generally go back to:

• The original credit card
• The original debit card
• The original PayPal account
• Another original payment source supported by Fiverr

Fiverr cannot normally send the refund to a different card or account.

How to Request a Refund to the Original Payment Method

After an approved cancellation:

1. Sign in to Fiverr.
2. Open Billing and payments.
3. Review Available balances.
4. Select the applicable canceled-order funds.
5. Choose Request a Refund when the option is available.
6. Confirm the original payment method.
7. Save the refund confirmation.
8. Monitor the original payment account.

Fiverr says eligible card and PayPal refunds are usually completed within ten business days, depending on the payment provider.

Official guidance:

Fiverr Refund Guidance

Fiverr Credits cannot normally be returned to a payment provider.

What About a Partial Refund?

Some active orders may qualify for a partial refund offered through Fiverr’s order system.

Eligibility and limits can depend on:

• The order status
• The original order amount
• The amount being refunded
• Whether the freelancer offers the refund
• Whether the client accepts the offer

Official guidance:

Fiverr Partial Refund Guidance

Do not agree to an off-platform refund arrangement that requires sharing card information or making another payment.

Is FIVERREU a Recurring Subscription?

A standard Fiverr order is usually a one-time purchase. However, repeated Fiverr charges can involve:

• Seller Plus
• Fiverr Ads
• Fiverr Pro subscription services
• Hourly orders
• Recurring professional services
• Ongoing business-account payments

Review:

• Billing history
• Ongoing payments
• Seller Plus settings
• Fiverr Ads activity
• Fiverr Pro administration
• Every active hourly order

Canceling one order may not stop a separate subscription or ongoing payment.

How to Stop Future Fiverr Payments

1. Identify the order, subscription, or ongoing payment.
2. Cancel it through the applicable Fiverr account.
3. End hourly or recurring work when appropriate.
4. Review Seller Plus and Fiverr Ads settings.
5. Remove unneeded team members and billing permissions.
6. Remove saved payment methods when Fiverr permits it.
7. Change the account password if access is uncertain.
8. Enable or review two-factor authentication.
9. Sign out unfamiliar connected devices.
10. Monitor the card after the next expected billing date.

Removing a payment card does not resolve an unpaid legitimate order or contractual obligation.

Could FiverrEU Trigger a Foreign Transaction Fee?

Because Fiverr Limited is a Cyprus payment entity, some card issuers may classify the transaction as foreign or international.

A separate foreign-transaction fee may appear even when:

• The buyer was located in the United States
• The order was placed online
• The price was shown in U.S. dollars
• The freelancer was located in the United States

The Fiverr charge and the card issuer’s foreign-transaction fee are separate entries.

Ask the issuer:

• Which transaction generated the fee
• Which merchant country was reported
• Which currency was used
• What percentage was charged
• Whether the fee will reverse after a refund

Current Official Fiverr Support Route

Fiverr directs customer questions through its Help & Support Center.

Use:

• Fiverr Help Center: Official Fiverr Help Center
• Customer Support: Sign in and use the Contact us option at the bottom of the Help Center
• Support requests: Review existing cases through the Help Center account menu

Fiverr says Customer Support is available 24 hours a day through its official support system.

Fiverr does not publish a general consumer billing telephone number on its official Help Center. Do not provide account, card, or identity information to a number found only in an advertisement, forum, comment, or unofficial directory.

What If You Do Not Recognize the FiverrEU Charge?

1. Confirm whether the transaction is pending or completed.
2. Review every personal and business Fiverr account.
3. Check Billing History and invoices.
4. Review active, delivered, completed, and canceled orders.
5. Check Fiverr Pro, Seller Plus, Fiverr Ads, and ongoing payments.
6. Ask employees, family members, administrators, and authorized card users.
7. Contact Fiverr through its official Help Center.
8. Ask the card issuer for the complete merchant and authorization details.
9. Lock or freeze the card when appropriate.
10. Dispute the completed payment if no authorized purchase can be identified.
11. Ask whether the card number should be replaced.
12. Review Fiverr account security and connected devices.

Do not assume that every unfamiliar FIVERREU entry is fraudulent. A business-team purchase, custom offer, order extra, saved payment method, pending authorization, or forgotten Fiverr service may explain it.

Credit-Card Dispute Guidance

Contact the credit-card issuer promptly when:

• No authorized Fiverr order can be found
• The same payment posted more than once
• A completed refund never arrived
• Billing continued after a confirmed cancellation
• The Fiverr account may have been accessed without permission

Official consumer guidance:

How to dispute a credit-card charge

Keep:

• The Fiverr invoice
• The order page
• Cancellation messages
• Refund confirmations
• Customer Support case numbers
• The complete bank descriptor

Debit-Card and Bank-Account Guidance

An unfamiliar debit-card transaction can immediately affect the available account balance.

Contact the bank promptly and ask:

• Whether the entry is pending or completed
• Whether it was coded as recurring
• Whether a digital wallet was used
• Whether the merchant supplied additional transaction information
• Whether the card should be locked or replaced
• How to submit an electronic-fund-transfer error claim

Official consumer guidance:

Unauthorized debit-card and bank-account transaction help

Fiverr Account and Financial Privacy Warning

Do not post:

• Full or partial card numbers
• Card-ending digits
• Bank-account information
• Fiverr order numbers
• Invoice numbers
• Transaction references
• Account email addresses
• Freelancer or employee names
• Passwords
• Security questions
• Authentication codes
• Copies of complete invoices or statements

Provide private account and transaction information only through Fiverr’s official support system or the financial institution.

Consumer Reports and Experiences

This is a new ChargeOnMyCard.com guide and currently has zero visible public reports.

The absence of comments does not establish whether every FIVERREU transaction is authorized or unauthorized. Each cardholder must compare the payment with:

• Fiverr Billing History
• Invoices and credit invoices
• Active and completed orders
• Seller Plus or Fiverr Ads
• Fiverr Pro team activity
• Hourly and ongoing payments
• Authorized users
• The bank’s full transaction record

ChargeOnMyCard.com cannot:

• Access a Fiverr account
• Identify an order from a card number
• Cancel a Fiverr order
• Approve a refund
• Remove a team member
• Reverse a foreign transaction fee
• Submit a bank dispute

Frequently Asked Questions About FIVERREU NICOSIA

What is FIVERREU NICOSIA CY on my credit-card statement?

It is strongly associated with a Fiverr purchase processed through Fiverr’s Cyprus payment entity.

Is Fiverreu a separate company?

It appears to be shortened statement wording for Fiverr and its European or Cyprus billing entity rather than a separate consumer service.

Why does Fiverr show Nicosia?

Fiverr’s official legal pages identify Fiverr Limited as a Cyprus payment company. The Nicosia wording relates to the billing or legal entity, not necessarily the freelancer.

Why do some Fiverr pages say Limassol?

Official Fiverr legal pages currently display both Nicosia and Limassol addresses for Fiverr Limited. The difference may reflect the document, product, merchant record, or address history.

How do I identify the Fiverr order?

Sign in to Fiverr, open Billing and payments, review Billing History, and match the amount with an invoice or credit invoice.

Could it be a Fiverr Pro business purchase?

Yes. A team member, administrator, or billing manager may have placed the order using a shared business payment method.

Why is the charge pending?

It may be a temporary authorization from a failed, canceled, or completed checkout. Canceled authorizations may take several days to disappear.

Why are there several FIVERREU charges?

They may represent several orders, extras, milestones, hourly payments, subscriptions, multiple users, or a pending authorization and final payment.

How do I cancel an order?

Open the Fiverr order and use the Resolution Center. Contact Fiverr Customer Support if the order cannot be resolved there.

Does canceling the order refund my card?

Not automatically. Canceled-order funds generally go first to the Fiverr Balance. An eligible refund to the original payment provider must then be requested separately.

How long does a Fiverr refund take?

Fiverr says eligible card and PayPal refunds are usually completed within ten business days, depending on the payment provider.

Can this cause a foreign transaction fee?

Possibly. Fiverr Limited is a Cyprus entity, and the card issuer may classify the payment as foreign or international.

Does Fiverr have a customer-service telephone number?

Fiverr directs consumers to its official Help & Support Center. Do not rely on telephone numbers found only in advertisements or unofficial directories.

Should I dispute the charge?

First review Fiverr invoices, orders, business-account users, ongoing payments, and official support. Dispute a completed payment promptly when no authorized transaction can be found.

Related Fiverr, Cyprus, and Online-Charge Guides

• NICOSIA CYP Charge: Identify a Cyprus Merchant or Subscription
• LIMASSOL CYP Charge: Cyprus Merchant and Billing Help
• FOREIGN ATM/POS ISA FEE: International-Service Charge Help
• 4.WWW Charge: Online Merchant and Payment Identification Help
• How to Investigate an Unrecognized Credit Card, Debit Card, or Bank Charge

A related Cyprus or online-payment guide does not establish that two merchants or transactions are affiliated.

Help Other Consumers Identify FIVERREU NICOSIA

If you identified a FIVERREU NICOSIA, FIVERREU NICOSIA CY, FIVERR EU NICOSIA CYP, or similar transaction, please share nonprivate details.

Helpful information includes:

• The shortened descriptor
• The general amount
• Whether the payment was pending or completed
• Whether it matched a Fiverr order
• Whether it involved Fiverr Pro, Seller Plus, Fiverr Ads, or hourly work
• Whether an employee or team member placed the order
• Whether the order was canceled
• Whether funds first went to the Fiverr Balance
• Whether a refund reached the original payment method
• How Fiverr or the bank resolved the issue

Do not post card digits, order numbers, invoice numbers, account emails, freelancer names, employee names, passwords, authentication codes, receipts, or complete bank statements.

Why Rely on ChargeOnMyCard.com?

ChargeOnMyCard.com researches confusing credit-card, debit-card, online-marketplace, freelance-service, subscription, international, refund, authorization, and bank-statement descriptions using current company information, official support resources, payment terminology, and visible public reports.

We distinguish Fiverr from the freelancer, Fiverr Limited from the service provider, the Nicosia location from the buyer’s location, and an order from a pending authorization, recurring payment, authorized-user purchase, refund, duplicate transaction, or potentially unauthorized charge.

Last reviewed: July 15, 2026.

Disclaimer

ChargeOnMyCard.com is not affiliated with Fiverr, Fiverr Limited, Fiverr International Ltd., Fiverr Pro, any freelancer, client, account holder, cardholder, bank, credit union, card network, acquiring bank, digital wallet, or payment processor. This article is provided for informational purposes only and is not financial, legal, freelance, contract, subscription, refund, international-payment, dispute, account-security, or fraud-prevention advice. Contact Fiverr and the applicable financial institution directly regarding a specific transaction.