CS.POGO.COM Charge on Credit Card: Club Pogo, Pogo Gems, or EA Billing?

A CS.POGO.COM charge on your credit card, debit card, PayPal account, or bank statement may be connected to Club Pogo, Pogo Gems, an EA/Pogo account purchase, a subscription renewal, or online gaming billing through Pogo.com. The descriptor can look confusing because it may show as CS.POGO.COM instead of the full Club Pogo or Electronic Arts name.

If you or someone with access to your card plays Pogo games, bought Pogo Gems, started a Club Pogo membership, renewed a subscription, or used PayPal or a saved card on a Pogo account, the charge may be legitimate. If you do not recognize the charge, verify the account, payment method, date, and amount before disputing it.

What Is the CS.POGO.COM Charge on a Credit Card?

The CS.POGO.COM charge is most likely related to Pogo.com, Club Pogo, Pogo Gems, or EA account billing connected to Pogo games. Pogo is an online casual gaming site, and Club Pogo is its paid membership option. Charges may also appear when a user buys Gems, updates a payment method, starts a trial that later converts, or renews a membership.

The “CS” portion of the descriptor may refer to customer service or a billing/customer support descriptor. Your bank may shorten or reformat the merchant name, which is why the charge may not clearly say “Club Pogo” or “Electronic Arts.”

Common CS.POGO.COM Statement Descriptor Variations

The charge may appear in different ways depending on your card issuer, payment method, PayPal, or bank statement format. Possible variations include:

CS.POGO.COM
CS POGO COM
POGO.COM
CLUB POGO
CLUB POGO SUBSCRIPTION
POGO GEMS
POGO GAME
POGO EA
EA POGO
ELECTRONIC ARTS POGO
PAYPAL *POGO
PAYPAL *EA
PENDING CS.POGO.COM
POS PURCHASE CS.POGO.COM

Why CS.POGO.COM May Appear on Your Statement

A CS.POGO.COM charge may appear for several reasons:

You purchased or renewed a Club Pogo membership.
You bought Pogo Gems or other in-game items.
A free trial converted into a paid membership.
An existing Club Pogo subscription auto-renewed.
You changed or updated the payment method on a Pogo account.
You paid with a credit card, debit card, or PayPal account.
A household member, parent, spouse, child, employee, or authorized card user made the purchase.
A pending authorization appeared before the final charge posted.
The charge is a duplicate, billing error, or unauthorized transaction.

Official Pogo and EA Support Information

Pogo support is handled through EA Help and official Pogo support pages. Be careful with unofficial phone numbers, third-party “tech support” listings, or search ads claiming to offer Pogo billing help.

Official Pogo Website: Pogo.com
Club Pogo Page: Club Pogo
EA Help for Pogo: Pogo Support on EA Help
Pogo Payment Help: How to Pay in Pogo
Cancel Club Pogo: Pogo.com/cancel
Player Support Page: Pogo Player Support

When contacting EA or Pogo support, have your EA/Pogo account email, username, invoice number if available, transaction date, amount, payment method, and the last four digits of the card ready. Do not share your full card number, password, one-time code, or full bank login information.

How to Verify a CS.POGO.COM Charge

Before disputing the charge, use these steps to determine whether it matches a real Pogo or EA account purchase:

Search your email. Look for “Pogo,” “Club Pogo,” “EA,” “Electronic Arts,” “Gems,” “subscription,” “renewal,” “receipt,” or the exact charge amount.
Log in to your Pogo account. Check membership status, billing settings, Gem purchases, renewal dates, and saved payment methods.
Check your EA account. Pogo support and account access may be tied to an EA account email.
Review PayPal activity. If you use PayPal, check whether the payment appears there even if your card statement only shows CS.POGO.COM or EA.
Compare the amount. Look for Club Pogo subscription charges, Gem Pack purchases, trial conversions, and renewal payments.
Ask other card users. A household member or authorized user may have made the purchase.
Check whether the charge is pending. Pending authorizations may drop off, adjust, or post later.
Use official EA/Pogo support. Avoid unofficial support numbers and request help through EA Help or Pogo’s official support pages.
Contact your card issuer if still unknown. Your bank may be able to provide merchant category, authorization method, and dispute options.

How to Cancel a Club Pogo Subscription

If the charge is connected to a Club Pogo membership you no longer want, use the official cancellation path instead of relying on third-party support pages.

Go to Pogo.com/cancel.
Log in to the Pogo account connected to the subscription.
Follow the cancellation prompts.
Check your email for cancellation confirmation.
Monitor your bank or card statement for any additional renewal attempts.

If you cannot access the account, use EA Help for Pogo and provide as much account and billing detail as possible without sharing private security information.

What to Do If the CS.POGO.COM Charge Is Unauthorized

If you cannot connect the CS.POGO.COM charge to a Club Pogo subscription, Pogo Gems purchase, PayPal payment, EA account, or authorized card user, contact your bank or card issuer promptly.

Lock or freeze your card if your bank offers that option.
Call the number on the back of your card.
Ask whether the transaction was online, recurring, PayPal-based, manually entered, or mobile-wallet based.
Request the full merchant details attached to the authorization.
Ask whether any additional related charges were attempted.
Change your EA/Pogo password if you think your account was accessed without permission.
Dispute the charge if it was unauthorized, duplicated, or cannot be verified.
Request a replacement card if your card information may have been compromised.

If the charge is still pending, your bank may ask you to wait until it posts before opening a formal dispute. Continue monitoring the account while you verify the transaction.

FAQs About the CS.POGO.COM Charge

What does CS.POGO.COM mean on my credit card?

CS.POGO.COM is likely a billing descriptor connected to Pogo.com, Club Pogo, Pogo Gems, or EA/Pogo account billing. It may appear after a membership renewal, Gem purchase, PayPal payment, or saved-card transaction.

Is CS.POGO.COM a legitimate charge?

It may be legitimate if you or someone with access to your card uses Pogo, Club Pogo, Pogo Gems, or an EA/Pogo account. If no one recognizes the charge, verify it through official EA/Pogo support and your card issuer.

Why did Pogo charge my card?

Pogo may charge your card for Club Pogo membership renewals, Gem Packs, payment method updates, trial conversions, or account purchases. Check your Pogo account and email receipts for details.

Can I pay for Pogo with PayPal?

Yes. Pogo payment help says Club Pogo memberships and Gem Packs can be paid for with credit card or PayPal, so also check your PayPal activity if the charge looks unfamiliar.

How do I cancel Club Pogo?

Use the official cancellation page at Pogo.com/cancel, log in to the account, and follow the cancellation prompts. Keep the confirmation email for your records.

Does Pogo have phone support?

Pogo generally directs users to EA Help and official support pages for account, subscription, and billing help. Be careful with unofficial phone numbers shown in search results or third-party support listings.

Should I dispute a CS.POGO.COM charge?

Dispute the charge if you confirm it was unauthorized, duplicated, incorrect, or cannot be matched to any Pogo, Club Pogo, EA, PayPal, or authorized-user activity.

Related Charge Guides

Share Your Experience

Did a CS.POGO.COM, Club Pogo, Pogo Gems, EA Pogo, or PayPal Pogo charge appear on your credit card, debit card, PayPal account, Apple Pay, Google Pay, or bank statement? Share the exact descriptor, amount range, payment method, and whether it was connected to a membership, Gem purchase, renewal, refund, or unauthorized transaction.

Privacy reminder: Do not post your full card number, bank account number, EA account password, Pogo password, email address, phone number, PayPal login, order number, or other private information in the comments.

Why Trust ChargeOnMyCard.com?

ChargeOnMyCard.com helps consumers identify confusing credit card, debit card, ACH, bank statement, PayPal, mobile wallet, and payment processor descriptors. Our goal is to explain what a charge may be, how to verify it safely, and what steps to take if the transaction is unfamiliar, recurring, incorrect, duplicated, or unauthorized.

Disclaimer

ChargeOnMyCard.com is not affiliated with Pogo, Club Pogo, Electronic Arts, EA Help, PayPal, any bank, any card issuer, or any payment processor. This guide is for informational purposes only. Always verify charges directly with the merchant or billing provider when possible and contact your financial institution if you believe a transaction is unauthorized or incorrect.