SUPER SUPER SAN FRANCISCO Charge: Super+ Membership, Cancellation, or Refund Help

A SUPER SUPER SAN FRANCISCO, SUPER+ SAN FRANCISCO, SUPER PLUS SAN FRANCISCO, or similar entry on a credit card, debit card, or bank statement is strongly associated with Super.com and its paid Super+ membership.

A recurring payment of approximately $15 per month is especially likely to be a Super+ membership fee. A larger one-time transaction may instead relate to a hotel reservation, travel booking, or another purchase made through Super.com.

What Is the SUPER SUPER SAN FRANCISCO Charge?

The SUPER SUPER SAN FRANCISCO charge is strongly associated with Super.com, formerly known for its SnapTravel hotel-booking service.

Super.com currently offers services such as:

  • Hotel reservations and travel discounts
  • The paid Super+ membership
  • Cashback and rewards
  • Games, surveys, and earning opportunities
  • Cash-advance and financial tools
  • The Super.com Card and related account features

The exact reason for the payment depends on the amount, whether it repeats, the account history, and any recent Super.com hotel or promotional activity.

Is This Usually a Super+ Membership Charge?

A recurring transaction around $15 per month strongly points to the Super+ membership.

Super.com currently publishes a $15 monthly price for Super+. Membership benefits may include:

  • Discounted hotel rates
  • Cashback on qualifying travel bookings
  • Shopping and prescription-related savings
  • Games, surveys, and earning opportunities
  • Access to certain financial features
  • Other member-only benefits

The exact membership price and offer shown when the account was created should be reviewed because promotional terms can vary.

Could It Be a Super.com Hotel Booking Instead?

Yes. Super.com is also a hotel-booking platform.

The amount provides an important clue:

  • Approximately $15 repeating monthly: Most likely Super+ membership billing
  • Larger one-time amount: May be a hotel reservation or travel purchase
  • Two charges on the same date: May be a hotel booking plus a separate membership payment
  • Pending amount: May be a temporary booking or payment authorization
  • Refund or credit: May relate to a canceled booking, membership review, or billing adjustment

Review both the Super+ membership area and the hotel-booking history before disputing the payment.

Why Does the Charge Say Super Twice?

The repeated wording may result from the bank combining:

  • The merchant name
  • The Super+ product or membership name
  • A processor-supplied billing field
  • A shortened transaction description

Super.com does not appear to publish an official character-by-character explanation of the exact SUPER SUPER SAN FRANCISCO descriptor.

Do not assume that the repeated word identifies two transactions. Check the amount and transaction reference to determine whether only one charge posted.

Why Does the Charge Say San Francisco?

Super.com currently lists an address in San Francisco, California.

The San Francisco wording may identify:

  • The company’s legal or business address
  • The merchant-account location
  • The payment-processing location supplied to the bank
  • A location field added to the statement descriptor

It does not necessarily mean:

  • The card was physically used in San Francisco
  • The hotel was located in San Francisco
  • The cardholder traveled to California
  • The charge came from a local San Francisco shop or restaurant

Super.com’s current published mailing address is:

447 Sutter Street, Suite 506
San Francisco, CA 94108

Use the official Help Center or membership telephone number for billing questions rather than mailing sensitive financial information.

Common Super.com and Super+ Statement Variations

Possible consumer-searched and bank-formatted variations include:

  • SUPER SUPER SAN FRANCISCO
  • SUPER SUPER SAN FRANCISCO CA
  • SUPER SAN FRANCISCO
  • SUPER SAN FRANCISCO CA
  • SUPER+ SAN FRANCISCO
  • SUPER PLUS SAN FRANCISCO
  • SUPER SUPER+
  • SUPER * SUPER+
  • SUPER*SUPER+
  • SUPER+ MEMBERSHIP
  • SUPER.COM
  • SUPER COM
  • SUPER TRAVEL
  • SNAPTRAVEL
  • CHECKCARD SUPER SAN FRANCISCO
  • CHKCARD SUPER SAN FRANCISCO
  • POS DEBIT SUPER SAN FRANCISCO
  • PENDING SUPER SAN FRANCISCO
  • RECURRING SUPER+

The complete merchant description may differ by bank, card network, transaction type, and available statement space.

How Might Someone Enroll in Super+?

Possible explanations include:

  • Selecting a Super+ member hotel rate during booking
  • Accepting a membership offer during or after checkout
  • Starting a promotional or discounted membership offer
  • Creating a Super.com account to use a financial or rewards feature
  • Joining through a partner promotion
  • A spouse, family member, employee, or other authorized user enrolling
  • Using a saved card in an existing Super.com account

Super.com states that Super+ is optional and that the applicable price is presented during enrollment. Consumers should still review the account history and checkout emails to determine how a particular membership began.

How to Identify the Super.com Account

  1. Record the complete descriptor, amount, date, and status.
  2. Determine whether the charge repeats each month.
  3. Search every email account for “Super.com,” “Super+,” “SnapTravel,” “membership,” and the exact amount.
  4. Check inbox, spam, promotions, archived, and deleted-email folders.
  5. Review recent hotel reservations and travel confirmations.
  6. Open the Super.com app or website and sign in with every likely email address or telephone number.
  7. Review the Super+ membership status.
  8. Review hotel bookings, canceled reservations, credits, and refunds.
  9. Ask spouses, family members, employees, and other authorized card users.
  10. Contact Super.com through its official support channels.
  11. Ask the card issuer for the complete merchant record and recurring-payment indicator.

How to Cancel the Super+ Membership

Super.com provides an in-app cancellation route.

In the Super.com app:

  1. Sign in to the account connected with the membership.
  2. Tap the account icon in the upper-right corner.
  3. Select Manage Membership.
  4. Follow the cancellation prompts.
  5. Complete every confirmation screen.
  6. Save a screenshot or email confirming cancellation.
  7. Check the effective cancellation date.
  8. Monitor the card after the next expected billing date.

A consumer can also call:

1-844-461-2577

Select the Super+ Membership option and follow the cancellation prompts.

Official resources:

Do not rely on telephone numbers found only in search advertisements, unsolicited messages, comments, or unofficial directories.

Can You Pause Super+ Instead of Canceling?

Super.com may allow a membership to be paused for one, two, or three months.

During the pause:

  • The $15 monthly charge is suspended.
  • New membership benefits may be placed on hold.
  • Previously earned credits may remain in the account.

The membership resumes automatically on the selected date and monthly billing begins again.

Choose cancellation rather than a temporary pause when the goal is to stop the membership permanently.

Save the confirmation showing whether the account was canceled or merely paused.

Does Canceling Super+ Refund Previous Charges?

Not automatically.

Cancellation normally prevents future membership renewals. It does not necessarily refund:

  • The latest completed membership charge
  • Earlier monthly payments
  • A hotel reservation
  • A separate travel add-on
  • A charge already being disputed with the bank

Super.com’s membership terms generally describe Super+ fees as non-refundable except where the terms provide otherwise.

A consumer can still request that support review the billing history, particularly when:

  • The membership was not recognized
  • Cancellation was previously confirmed
  • Charges continued after cancellation
  • Two memberships were created
  • The same month was billed twice
  • The account could not be accessed

A refund request is not a guarantee of approval.

How to Request a Super+ Billing Review or Refund

  1. Cancel the membership to stop future billing.
  2. Open the Super.com Help Center.
  3. Choose the Super+ membership or billing topic.
  4. Provide the account email or telephone number.
  5. Provide the general dates and amounts charged.
  6. Explain when the membership was discovered.
  7. Include any earlier cancellation confirmation.
  8. Ask Super.com to review every membership connected with the payment method.
  9. Request a written response and case number.
  10. Monitor the original payment method if a refund is approved.

Only provide card information through an official secure support channel. Do not send a full card number, security code, bank login, or authentication code by ordinary email or public comment.

Hotel Refunds Are Separate From Super+ Refunds

A hotel-booking refund depends on:

  • The room rate selected
  • Whether the reservation was refundable
  • The cancellation deadline
  • The hotel’s policy
  • Whether a refundable upgrade was purchased
  • Whether the stay or part of the stay was used
  • Whether the hotel or Super.com canceled the booking

Canceling Super+ does not cancel an active hotel reservation.

Canceling a hotel reservation does not necessarily cancel Super+.

Review and manage each transaction separately.

Why Are There Multiple Super Charges?

Several entries may represent:

  • Monthly Super+ renewals
  • A Super+ membership and a hotel booking
  • More than one Super.com account
  • Memberships created with different email addresses or telephone numbers
  • A pending authorization and completed transaction
  • A failed payment followed by a successful payment
  • A booking charge and separate travel add-on
  • An actual duplicate transaction
  • Repeated unauthorized activity

Compare:

  • The amounts
  • The dates
  • Whether the charges repeat monthly
  • The pending or completed statuses
  • Hotel confirmation numbers
  • Super.com account details

What If Super+ Keeps Charging After Cancellation?

  1. Confirm that the membership was canceled rather than paused.
  2. Check the effective cancellation date.
  3. Look for another Super.com account or membership.
  4. Contact Super.com with the cancellation confirmation.
  5. Ask support to identify every account linked with the payment method.
  6. Request written confirmation that all memberships are closed.
  7. Save the case number and support messages.
  8. Contact the card issuer if another completed charge posts.

Canceling or replacing the payment card does not always cancel the underlying membership agreement. Close the membership directly whenever an account can be identified.

What If You Never Authorized the Charge?

  1. Confirm whether the transaction is pending or completed.
  2. Check all Super.com and former SnapTravel accounts.
  3. Review recent hotel bookings and travel emails.
  4. Ask every authorized card user.
  5. Contact Super.com through its official Help Center.
  6. Cancel any membership connected with the payment method.
  7. Ask the bank for the full merchant and recurring-payment details.
  8. Lock or freeze the card when appropriate.
  9. Dispute the completed charge if no authorized account or purchase can be found.
  10. Ask whether the card should be replaced.
  11. Monitor the account for additional recurring payments.

Do not assume that every unfamiliar Super charge proves fraud. A member hotel rate, partner offer, forgotten account, authorized user, or delayed booking transaction may explain it.

Credit-Card Dispute Guidance

Contact the credit-card issuer promptly when:

  • No authorized Super.com account or booking can be found
  • The membership continued after confirmed cancellation
  • A promised refund never appeared
  • The same completed charge posted twice
  • Super.com cannot identify the transaction

Official consumer guidance:

How to dispute a credit-card charge

Keep copies of:

  • Membership confirmations
  • Hotel reservations
  • Cancellation confirmations
  • Support messages
  • Refund decisions
  • Bank-dispute correspondence

Debit-Card and Bank-Account Guidance

An unfamiliar debit-card charge can immediately reduce the available checking-account balance.

Contact the bank promptly and ask:

  • Whether the payment is pending or completed
  • Whether it is coded as recurring
  • Whether a digital wallet was used
  • Whether the merchant supplied additional contact information
  • Whether future transactions can be blocked
  • Whether the card should be replaced
  • How to submit an electronic-fund-transfer error claim

Official consumer guidance:

Unauthorized debit-card and bank-account transaction help

Account and Financial Privacy Warning

Do not post:

  • Full or partial card numbers
  • Card-ending digits
  • Bank-account information
  • Hotel confirmation numbers
  • Super.com account emails or telephone numbers
  • Membership IDs
  • Refund or dispute case numbers
  • Passwords or PINs
  • Authentication codes
  • Complete receipts or statement images
  • Travel dates or hotel-room details

Provide private account and transaction information only through Super.com’s official support system or the financial institution.

Consumer Reports and Experiences

There are currently zero visible public reports on this ChargeOnMyCard.com page.

The absence of comments does not establish whether every Super or Super+ charge is authorized or unauthorized.

Each cardholder should compare the transaction with:

  • Super+ membership status
  • Hotel-booking history
  • Super.com and SnapTravel emails
  • Partner or promotional offers
  • Authorized-card-user activity
  • The bank’s complete merchant record

ChargeOnMyCard.com cannot:

  • Access a Super.com account
  • Cancel a Super+ membership
  • Identify a hotel booking from a card number
  • Approve a membership refund
  • Cancel a hotel reservation
  • Issue a travel credit
  • Reverse a card transaction
  • Submit a bank dispute

Frequently Asked Questions About SUPER SUPER SAN FRANCISCO

What is SUPER SUPER SAN FRANCISCO on my credit-card statement?

It is strongly associated with Super.com and may identify a Super+ membership, hotel booking, or another transaction made through Super.com.

Is the charge usually a subscription?

A recurring payment around $15 per month strongly points to the paid Super+ membership.

Why does Super appear twice?

The bank may be combining the merchant name and Super+ product information. Super.com does not publicly decode every version of the descriptor.

Why does the charge say San Francisco?

Super.com lists a business address in San Francisco. The statement location does not necessarily identify where the cardholder or hotel was located.

Is this a local San Francisco store?

The strongest current identification is Super.com, not an independently verified San Francisco retail or event business.

What is Super.com?

Super.com is a travel, savings, rewards, and financial-services platform formerly associated with the SnapTravel name.

What is Super+?

Super+ is Super.com’s paid membership offering hotel discounts, cashback, rewards, and other member benefits.

How much does Super+ cost?

Super.com currently publishes a price of $15 per month, although the exact offer shown during enrollment should be reviewed.

How do I cancel Super+?

Open the Super.com app, select the account icon, choose Manage Membership, and complete the cancellation prompts. You can also call 1-844-461-2577.

Does pausing the membership stop it permanently?

No. A paused membership automatically resumes on the selected date and monthly billing begins again.

Does cancellation refund previous payments?

Not automatically. Cancellation stops future renewal. Submit a separate billing-review or refund request through Super.com.

Why do I have a $15 charge and a larger charge?

The $15 entry may be Super+, while the larger transaction may be a hotel reservation or another travel purchase.

Does canceling Super+ cancel my hotel booking?

No. The membership and hotel reservation must be managed separately.

Should I dispute the charge?

First review memberships, hotel bookings, emails, promotional offers, and authorized users. Dispute a completed charge promptly when no authorized account or purchase can be found.

Related Travel, Membership, and Online-Charge Guides

A related subscription or travel guide does not establish that two merchants or memberships are affiliated.

Help Other Consumers Identify Super.com Charges

If you identified a SUPER SUPER SAN FRANCISCO, SUPER+ SAN FRANCISCO, SUPER PLUS, or similar transaction, please share nonprivate details.

Helpful information includes:

  • The shortened descriptor
  • The general amount
  • Whether the charge repeated monthly
  • Whether it matched Super+ or a hotel booking
  • Whether a promotional or member hotel rate was selected
  • Whether the membership was canceled or paused
  • Whether a refund was requested
  • How Super.com or the bank resolved it

Do not post card digits, account emails, telephone numbers, booking confirmations, travel dates, membership IDs, passwords, authentication codes, receipts, or complete bank statements.

Why Rely on ChargeOnMyCard.com?

ChargeOnMyCard.com researches confusing credit-card, debit-card, subscription, travel, hotel-booking, authorization, refund, and bank-statement descriptions using current company information, official support resources, payment terminology, and visible public reports.

We distinguish Super.com from an unrelated local business, the Super+ membership from a hotel booking, cancellation from a temporary pause, and a completed transaction from an authorization, authorized-user purchase, duplicate charge, refund, or potentially unauthorized payment.

Last reviewed: July 15, 2026.

Disclaimer

ChargeOnMyCard.com is not affiliated with Super.com, Super+, SnapTravel, SnapCommerce, any hotel, travel provider, account holder, cardholder, bank, credit union, card network, payment processor, or financial institution. This article is provided for informational purposes only and is not financial, legal, travel, hotel, membership, refund, dispute, account-security, or fraud-prevention advice. Contact Super.com and the applicable financial institution directly regarding a specific transaction.

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