If you found a Social Online Payments LLC charge on your credit card, debit card, PayPal account, or bank statement, the transaction is most likely connected to Bumble, Badoo, or another service operated by the Bumble corporate group.
The billing name can be confusing because it may not say Bumble or Badoo even when the purchase was made through one of those dating platforms. Charges may come from a subscription, premium upgrade, credits, or another paid feature.
Consumer Reports and Experiences
Consumers have reported seeing Social Online Payments LLC on their statements after purchasing Bumble subscriptions or paid features. Others have identified similar charges as Badoo subscriptions, credits, or automatic renewals.
Some cardholders did not initially recognize the descriptor because they expected the statement to say Bumble or Badoo. Others reported that the charge continued because a subscription remained active even after they stopped using or deleted the app.
Have you seen this charge? Share the amount, billing frequency, whether it was connected to Bumble or Badoo, and how you resolved it in the comments below. Do not post your card number, account login, address, or other private information.
What Is the Social Online Payments LLC Charge?
Social Online Payments LLC is a Delaware company associated with the Bumble corporate group. Bumble’s terms include Social Online Payments LLC and Social Online Payments Limited among the companies that make up the Bumble Group.
The related Social Online Payments name is also associated with Badoo, another dating platform owned by Bumble Inc.
The charge may be for:
- Bumble Premium
- Bumble Premium+
- Bumble Boost
- Bumble paid features or one-time purchases
- Badoo Premium
- Badoo Extra
- Badoo credits
- A monthly or longer-term dating-app subscription
- An automatically renewing membership
The statement may display variations such as:
- Social Online Payments
- Social Online Payments LLC
- Social Online Payments L.L.C.
- Social Online Payments Limited
- Social Online Payments Ltd.
Why Is Social Online Payments LLC Charging Me?
A Bumble Subscription
The charge may be connected to a Bumble Boost, Premium, or Premium+ subscription. Bumble subscriptions generally renew automatically unless canceled before the next renewal date.
A Badoo Subscription or Credit Purchase
Badoo offers paid subscriptions and credits. Badoo Premium and Badoo Extra may be purchased for different subscription periods, while credits can be purchased separately for specific features.
An Automatic Renewal
You may have signed up weeks or months earlier and forgotten about the subscription. Dating-app subscriptions can renew using the payment method originally provided.
A Direct Website Purchase
If the subscription was purchased directly through Bumble.com or Badoo.com using a credit card, debit card, PayPal, or another direct payment method, the statement may display the Social Online Payments company name.
Purchases made through Apple or Google Play may instead appear under an Apple or Google billing descriptor.
A Purchase Made by Another Card User
A spouse, partner, family member, or other authorized card user may have purchased a dating-app subscription or paid feature.
How to Confirm the Social Online Payments Charge
Before disputing the transaction, review:
- Your Bumble account and subscription details
- Your Badoo account and payment settings
- Apple App Store subscriptions
- Google Play subscriptions
- PayPal automatic payments
- Email receipts from Bumble or Badoo
- Purchases made by other authorized cardholders
Search your email for:
- Bumble
- Badoo
- Social Online Payments
- Premium
- Boost
- Subscription renewal
- Payment confirmation
How to Cancel a Bumble Subscription
The cancellation method depends on how the subscription was purchased.
Purchased Directly Through Bumble
- Open Bumble or sign in at Bumble.com.
- Open your profile.
- Select Subscription details.
- Select Manage your subscription.
- Follow the instructions to cancel.
Purchased Through Apple
- Open your iPhone or iPad Settings.
- Tap your name.
- Select Subscriptions.
- Select Bumble.
- Tap Cancel Subscription.
Purchased Through Google Play
- Open the Google Play Store.
- Tap your profile icon.
- Select Payments & subscriptions.
- Select Subscriptions.
- Select Bumble and cancel the subscription.
Important: Deleting a Bumble profile may not automatically cancel an active subscription. Cancel the subscription separately through the platform where it was purchased.
How to Cancel a Badoo Subscription
Purchased Directly Through Badoo
- Open Badoo and go to your profile.
- Open your plans or payment settings.
- Select the active subscription.
- Choose the cancellation option.
Subscriptions purchased through Apple or Google Play must generally be canceled through the applicable app-store subscription settings.
How to Request a Refund
The correct refund process depends on where the purchase was made.
- Apple purchase: Request the refund through Apple’s Report a Problem service.
- Google Play purchase: Open Google Play, locate the subscription, and use the available refund option.
- Direct Bumble purchase: Contact Bumble Support.
- Direct Badoo purchase: Contact Badoo Support.
- Contact Bumble Support
- Contact Badoo Support
- Bumble subscription cancellation instructions
- Badoo subscription cancellation instructions
Is the Social Online Payments Charge Fraudulent?
Not necessarily. The descriptor is associated with legitimate Bumble Group companies and may represent a valid Bumble or Badoo purchase.
However, the charge may be unauthorized if:
- You have never used Bumble or Badoo
- No authorized cardholder recognizes the purchase
- You cannot locate a matching account or receipt
- The amount or billing frequency does not match your subscription
- The charge continues after the subscription was canceled
- Several unexpected charges appear close together
What to Do If You Did Not Authorize the Charge
- Check Bumble, Badoo, Apple, Google Play, and PayPal for active subscriptions.
- Contact Bumble or Badoo support and provide the transaction date and amount.
- Ask your bank for the complete merchant details.
- Temporarily lock the affected card if fraud is suspected.
- Dispute the transaction if neither the merchant nor an authorized user can identify it.
- Ask the card issuer whether a replacement card number is necessary.
Contact your bank using the number printed on the back of your card. Do not provide financial information to someone who contacts you unexpectedly claiming to represent Bumble, Badoo, or Social Online Payments.
How Consumers Resolved the Charge
Consumers commonly resolve this charge by:
- Finding an active Bumble subscription
- Identifying a Badoo subscription or credit purchase
- Canceling an automatic renewal
- Confirming that another authorized user made the purchase
- Requesting a refund through Apple or Google Play
- Contacting Bumble or Badoo support
- Disputing an unauthorized transaction with their bank
Frequently Asked Questions
Is Social Online Payments LLC Bumble?
Social Online Payments LLC is part of the Bumble corporate group. A charge under this name may be associated with a Bumble subscription or paid feature.
Is Social Online Payments LLC Badoo?
It may also be connected to Badoo. Badoo is part of Bumble Inc., and Social Online Payments entities are included in Badoo’s payment and corporate terms.
Why doesn’t my statement simply say Bumble?
The statement may display the legal company or payment entity that processed the purchase rather than the consumer-facing app name.
Can Social Online Payments be a recurring charge?
Yes. Bumble and Badoo offer subscriptions that may automatically renew until canceled.
Will deleting Bumble stop the charge?
Not necessarily. Deleting the app or account may not cancel the associated subscription. You should cancel through Bumble, Apple, Google Play, or the original payment platform.
What if I do not have a Bumble or Badoo account?
Ask other authorized card users whether they recognize the purchase. If no one does, contact Bumble or Badoo support and then report the transaction to your card issuer.
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Related Consumer Resources
- Concerned about a fake dating profile, phishing message, subscription trap, or possible scam? Visit ThinkItsAScam.com for scam reports and consumer warnings.
- Need help finding official customer-service contact information? Search CustomerServiceNumbers.com.
- Looking for a corporate address or headquarters contact? Visit CorporateOfficeHeadquarters.com.
- Looking for chat, social-media, or other digital support options? Visit CSNDB.com.
- Want to share a billing complaint or company review? Visit ZeroStars.org.
Why Trust ChargeOnMyCard.com?
ChargeOnMyCard.com helps consumers identify unfamiliar merchant descriptors by reviewing company information, official billing resources, and reports from cardholders.
Consumer comments are especially helpful for identifying recurring amounts, subscription types, billing frequencies, and successful methods of canceling or obtaining refunds.
Share Your Social Online Payments Experience
Was your charge connected to Bumble, Badoo, a subscription renewal, or an unauthorized transaction? Share the amount, billing frequency, and resolution below. Please leave out private financial and account information.
Disclaimer
ChargeOnMyCard.com is an independent consumer-information website and is not affiliated with Social Online Payments LLC, Bumble, Badoo, Bumble Inc., or any financial institution. Contact the applicable company or your card issuer for official billing and dispute assistance.