A PRESIDENT’S CHOICE FINANCIAL, PC FINANCIAL, or 1-866-246-7262 entry on a credit card, debit card, or bank statement may identify a payment or account item connected with PC Financial, a Canadian banking and credit-card brand.
The exact meaning depends on where the entry appears. On an outside bank account, it may be a bill payment or pre-authorized debit used to pay a PC Mastercard. On a PC Mastercard statement, it may be interest, an account fee, an optional protection-plan premium, or another card-account item. It may also relate to PC Insurance.
What Is the President’s Choice Financial Charge?
A President’s Choice Financial charge or payment usually indicates activity involving a PC Mastercard, PC Money Account, Payment Support Plan, PC Insurance policy, or another PC Financial product.
Possible explanations include:
- A payment made to a PC Mastercard
- A pre-authorized debit paying the minimum amount or full Mastercard balance
- Interest charged on a PC Mastercard balance
- A cash-advance, overlimit, dishonoured-payment, or other card-account fee
- An optional Payment Support Plan premium
- A PC Insurance premium
- A payment adjustment, reversal, or returned payment
- A transaction involving another authorized account holder
- An incorrect or duplicated payment
- Unauthorized access to a financial account
Check whether the entry appears on an outside bank account, a PC Mastercard statement, a PC Money Account, or an insurance account before deciding what it represents.
What Is President’s Choice Financial?
President’s Choice Financial, commonly called PC Financial, is a Canadian financial-services brand offering credit cards, the PC Money Account, insurance, and services connected with PC Optimum.
Current product and company relationships include:
- PC Mastercard: Issued by President’s Choice Bank
- PC Money Account: Provided through President’s Choice Bank
- PC Insurance: Offered through PC Financial insurance entities and applicable insurers
- PC Optimum: A separate loyalty program operated by President’s Choice Services Inc.
On July 1, 2026, EQB completed its acquisition of PC Financial. President’s Choice Bank is now a wholly owned subsidiary of Equitable Bank.
The PC Financial brand continues to operate, and customers were told there would be no immediate change to their banking experience or the way PC Optimum points are earned and redeemed.
Is It a Charge or a PC Mastercard Bill Payment?
An entry on an outside bank account may be a payment to a PC Mastercard rather than a purchase made from PC Financial.
PC Mastercard balances can be paid through:
- Online banking
- Telephone banking
- A bank machine
- A PC Money Account
- A pre-authorized debit from another bank account
Possible payment wording includes:
- PRESIDENTS CHOICE FINANCIAL
- PC FINANCIAL
- PC MASTERCARD PAYMENT
- BILL PAYMENT PC FINANCIAL
- PREAUTHORIZED DEBIT PC FINANCIAL
- PAD PRESIDENTS CHOICE FINANCIAL
- PC BANK PAYMENT
This is not an official or exhaustive descriptor list. Banks may shorten the payee name, omit punctuation, add a telephone number, or use their own bill-payment wording.
Compare the amount with:
- The PC Mastercard minimum payment
- The full statement balance
- A manually entered bill payment
- The scheduled pre-authorized payment amount
- A payment made by another account holder
Why Did PC Financial Debit My Bank Account?
A debit from a bank account may be an authorized pre-authorized payment for a PC Mastercard balance.
PC Financial permits cardholders to arrange automatic withdrawals based on:
- The minimum payment due
- The full monthly statement balance
The amount can change each month because the payment is based on the current Mastercard statement.
Review:
- The PC Mastercard statement balance.
- The payment due date.
- The pre-authorized-payment setting.
- Payments made during the previous several business days.
- Whether another authorized user arranged the payment.
- Whether the payment was returned and attempted again.
Do not block or reverse a recognized Mastercard payment without first considering whether the card balance will become overdue.
Could It Be a PC Mastercard Fee or Interest Charge?
Yes. A President’s Choice Financial item on the PC Mastercard statement may represent interest or an account-related fee.
Possible items include:
- Purchase interest
- Cash-advance interest
- A cash-advance fee
- A foreign-currency conversion charge
- An overlimit charge
- A dishonoured-payment charge
- A convenience-cheque charge
- A credit-balance refund fee
- An annual fee associated with an applicable card product
- An optional protection-plan premium
The transaction-description area of the statement should identify the type of fee.
Review the cardholder agreement and current fee schedule for the specific card because fees, interest rates, eligibility, and card products may change.
What Is the PC Financial Payment Support Plan Charge?
The Payment Support Plan is an optional protection product that can generate recurring premiums on a PC Mastercard statement.
The premium may relate to coverage for qualifying circumstances described in the plan documents.
To verify the charge:
- Open the PC Mastercard statement.
- Look for Payment Support Plan, PSP, balance protection, or similar wording.
- Review the amount and billing period.
- Check enrollment records and previous statements.
- Call PC Financial at 1-866-246-7262.
How to Cancel the PC Financial Payment Support Plan
Call PC Financial at 1-866-246-7262 to cancel the Payment Support Plan.
When calling:
- Ask whether the card is enrolled
- Request the enrollment date
- Ask for the current premium calculation
- Request cancellation
- Ask when future premiums will stop
- Request a cancellation confirmation
- Ask whether any premium refund applies
PC Financial states that customers who cancel within the first 30 days receive a refund of premiums billed to the PC Mastercard.
Canceling the protection plan does not close the PC Mastercard account or eliminate an existing card balance.
Could It Be a PC Money Account Fee?
The PC Money Account currently has no general monthly or annual account fee, but particular services or transactions may still produce fees.
Check whether the entry involves:
- An ATM transaction
- A returned or rejected payment
- A foreign transaction
- A transfer or account adjustment
- A card replacement or special service
- A transaction initiated through another institution
Open the PC Money Account transaction details and current fee schedule before assuming it is a recurring maintenance charge.
Could It Be a PC Insurance Premium?
A President’s Choice Financial or PC Insurance entry may represent a home, auto, condo, tenant, motorcycle, or other insurance premium.
A premium may be:
- Monthly
- Annual
- A policy installment
- An adjustment after a policy change
- A returned-payment retry
- A refund or credit
The descriptor may identify PC Insurance, an insurance broker, or the applicable underwriting insurer.
Compare the amount and date with:
- The insurance-policy billing schedule
- A recent renewal
- A vehicle or address change
- A policy endorsement
- A missed or returned premium
For PC Insurance billing assistance, call 1-877-253-8177.
Is It a Loblaws or Shoppers Drug Mart Purchase?
Using a PC Financial Mastercard at a Loblaw-owned retailer does not ordinarily mean the retail purchase itself will appear as President’s Choice Financial.
A store purchase should normally identify the retailer or location, such as:
- Loblaws
- Real Canadian Superstore
- No Frills
- Shoppers Drug Mart
- Pharmaprix
- Joe Fresh
- Another participating merchant
PC Financial is the card issuer or financial provider. The store is the purchase merchant.
A separate PC Financial entry may instead be the payment made later toward the card balance.
Is It a PC Optimum Charge?
A general PC Optimum points transaction should not automatically be identified as a President’s Choice Financial charge.
PC Optimum is a separate loyalty program.
Check for:
- A PC Mastercard payment or fee
- A PC Money Account transaction
- An insurance premium
- A Payment Support Plan premium
- A separate paid offer or service you knowingly accepted
Do not assume that earning, redeeming, or adjusting PC Optimum points created a bank charge.
What Is 1-866-246-7262?
1-866-246-7262 is an official PC Financial support number for PC Mastercard and PC Money Account assistance.
It may be used for:
- Account access
- Technical support
- PC Mastercard questions
- PC Money Account questions
- Payment Support Plan cancellation
- Authorized-user changes
- Lost, stolen, or damaged card assistance
- Questions about suspicious account activity
A recognized support number helps identify the likely financial institution, but it does not prove that a specific debit or fee was authorized.
Call the number on the back of the card when reporting fraud or account-security concerns.
Common PC Financial Statement Variations
Possible wording includes:
- PRESIDENTS CHOICE FINANCIAL
- PRESIDENT’S CHOICE FINANCIAL
- PC FINANCIAL
- PRESIDENTS CHOICE BANK
- PC BANK
- PC MASTERCARD
- PC MASTERCARD PAYMENT
- BILL PAYMENT PC FINANCIAL
- PREAUTHORIZED DEBIT PC FINANCIAL
- PAD PC FINANCIAL
- PC FINANCIAL 866-246-7262
- PC PAYMENT SUPPORT PLAN
- PC FINANCIAL PSP
- PC INSURANCE
- PENDING PC FINANCIAL
- RETURNED PC FINANCIAL PAYMENT
Not every variation has been officially confirmed. A bank may display a payee, legal entity, product name, telephone number, transaction type, or shortened version of the account provider.
How to Identify a President’s Choice Financial Entry
- Determine which account displays the entry.
- Copy the complete statement description.
- Record the amount, date, and transaction status.
- Check whether it is labeled payment, bill payment, fee, interest, recurring, insurance, or pre-authorized debit.
- Review the PC Mastercard statement.
- Review the PC Money Account transaction history.
- Check any PC Insurance billing schedule.
- Look for Payment Support Plan enrollment.
- Search email for PC Financial, PC Mastercard, PC Insurance, payment confirmation, and the amount.
- Ask every joint or authorized account user.
- Check whether an automatic card payment was scheduled.
- Call 1-866-246-7262.
- Ask the outside bank for expanded transaction details if necessary.
How to Stop or Correct a PC Financial Payment
The correct action depends on whether the payment is authorized, duplicated, incorrect, or connected with an unpaid card balance.
For a recognized pre-authorized Mastercard payment:
- Review the payment setting
- Contact PC Financial before changing or stopping it
- Confirm whether the card balance remains due
- Arrange an alternative payment when necessary
- Save confirmation of any change
For a duplicate or incorrect payment:
- Confirm that both entries are completed
- Check whether one is pending
- Contact PC Financial
- Ask whether a payment was retried or returned
- Request correction or refund review
For an unauthorized debit:
- Contact PC Financial immediately
- Contact the bank where the debit appeared
- Lock affected cards or accounts when recommended
- Request investigation of the payment authorization
- Change account credentials when necessary
Can PC Financial Refund a Charge or Fee?
Refund eligibility depends on the type of payment, fee, premium, or error involved.
Contact PC Financial for review when:
- A payment was processed twice
- The wrong amount was debited
- A returned payment was submitted again unexpectedly
- An account fee appears incorrect
- Interest was calculated incorrectly
- A Payment Support Plan premium continued after cancellation
- You canceled the protection plan within its initial refund period
- An insurance premium was incorrect
- The transaction was unauthorized
Do not assume that reversing a payment removes the underlying PC Mastercard balance or insurance obligation.
How to Contact PC Financial
- Brand: President’s Choice Financial / PC Financial
- Banking entity: President’s Choice Bank
- Current ownership: President’s Choice Bank is a wholly owned subsidiary of Equitable Bank
- Website: PCFinancial.ca
- Account login: PC Financial Account Login
- Contact page: PC Financial Contact Information
- PC Mastercard and PC Money support: 1-866-246-7262
- Executive Customer Care: 1-866-822-8775
- Executive Customer Care email: customercare@pcbank.ca
- PC Insurance: 1-877-253-8177
- Legal and enforcement notices only: President’s Choice Financial Mastercard, 25 Ontario Street, Suite 2200, Toronto, ON M5A 0Y9
Use the account login, secure messaging, contact page, or telephone support for ordinary payments and fees. The legal-notice address is not a branch or ordinary payment address.
Have the following ready:
- The complete transaction wording
- The amount and date
- The account or card involved
- The final four card digits
- Whether the entry is pending or completed
- Whether it is a payment, fee, premium, or withdrawal
- Any payment or cancellation confirmation
Never send a full card number, PIN, password, security code, or one-time verification code by email or in a public comment.
Consumer Reports About President’s Choice Financial Entries
There are currently no visible published reader reviews on this ChargeOnMyCard.com page.
Therefore, there is not enough page-specific feedback to establish:
- A standard descriptor
- A typical payment amount
- A common account fee
- A usual insurance premium
- A recurring complaint pattern
- A normal refund outcome
- That unfamiliar entries are generally fraudulent
Each transaction should be checked against the card statement, bank account, insurance policy, and payment authorization.
What to Do If You Have No PC Financial Account
- Ask every joint or authorized account user.
- Check whether the entry is pending or completed.
- Review all PC Mastercard and PC Money accounts in the household.
- Check for a PC Insurance policy.
- Search email for PC Financial and the amount.
- Contact PC Financial using the official number.
- Ask whether the debit or payment can be matched to an account.
- Ask the outside bank for the complete payee and authorization details.
- Lock the affected account or card if unauthorized activity appears likely.
- Report the transaction promptly.
- Request replacement account credentials or cards when recommended.
- Continue monitoring for additional payments or withdrawal attempts.
What Information Should You Request From the Bank?
Ask for:
- The complete unshortened transaction description
- The payee or merchant’s legal name
- Whether it was a bill payment or merchant purchase
- Whether it was a pre-authorized debit
- The payment authorization date
- The destination account type
- The merchant or payee telephone number
- Whether the transaction was recurring
- Whether a digital wallet was used
- Whether the transaction was initiated online, by telephone, or at an ATM
- Whether other payment attempts occurred
- Whether the entry is pending, completed, returned, reversed, or refunded
Frequently Asked Questions
What Is a President’s Choice Financial Charge?
It may be a PC Mastercard payment, pre-authorized debit, card fee, interest charge, Payment Support Plan premium, PC Insurance premium, or another PC Financial account item.
Why Is President’s Choice Financial on My Bank Statement?
It may be the payee name for a bill payment or automatic debit used to pay a PC Mastercard balance.
Is President’s Choice Financial a Merchant Purchase?
Not necessarily. PC Financial is a bank and card issuer, so the entry may be a payment or financial-account item rather than a retail purchase.
What Is 1-866-246-7262?
1-866-246-7262 is an official support number for PC Mastercard and PC Money Account assistance.
Is PC Financial Still Owned by Loblaw?
EQB completed its acquisition of PC Financial on July 1, 2026. President’s Choice Bank is now a wholly owned subsidiary of Equitable Bank, while Loblaw continues to own and operate PC Optimum.
Did Using My PC Mastercard at Loblaws Create the Charge?
The store purchase should generally identify the retailer. A separate PC Financial entry may be the later payment toward the Mastercard balance.
Does the PC Money Account Have a Monthly Fee?
PC Financial currently says the PC Money Account has no general monthly or annual fee, although certain services or transactions may carry fees.
What Is the PC Financial Payment Support Plan?
It is an optional protection plan that can generate premiums on a PC Mastercard statement.
How Do I Cancel the Payment Support Plan?
Call 1-866-246-7262 and request cancellation. Ask for confirmation and whether a premium refund applies.
Could It Be PC Insurance?
Yes. Compare the amount with the policy schedule and call PC Insurance at 1-877-253-8177.
Is It a PC Optimum Subscription?
Ordinary PC Optimum activity should not automatically be treated as a PC Financial charge. Identify the specific paid product or account first.
Is the Charge Fraudulent?
PC Financial is a legitimate Canadian financial institution, but that does not prove that a particular payment or debit was authorized. Report it when no account holder, payment authorization, card balance, policy, or fee explains it.
Related Consumer Resource
This guide explains how to obtain expanded merchant information, distinguish pending transactions from completed payments, contact the correct institution, and dispute unauthorized activity.
Share Your PC Financial Experience
If you identified a President’s Choice Financial, PC Financial, PC Bank, PC Mastercard, Payment Support Plan, or insurance entry, share only nonprivate information that may help another account holder.
Helpful information includes:
- The shortened statement wording
- The general amount or range
- Whether it appeared on a bank account or PC Mastercard
- Whether it was a bill payment, fee, interest charge, premium, or insurance payment
- Whether it was marked recurring
- Whether a pre-authorized payment was active
- Whether the transaction was corrected or refunded
- How PC Financial or the outside bank resolved it
Do not post:
- Complete card or bank-account numbers
- PINs
- Passwords
- Security codes
- One-time verification codes
- Account email addresses
- Personal telephone numbers
- Insurance policy numbers
- Dispute or complaint case numbers
- Complete bank or card statements
Why Rely on ChargeOnMyCard.com?
ChargeOnMyCard.com researches confusing credit-card, debit-card, bank-payment, insurance-premium, account-fee, telephone-number, and financial-statement descriptions using official provider information and visible account-holder reports.
We distinguish retail purchases from card payments and explain how to identify the applicable account, contact the financial institution, cancel an optional plan, request a correction, or report unauthorized activity.
ChargeOnMyCard.com cannot access a PC Financial, PC Mastercard, PC Money, PC Insurance, PC Optimum, Equitable Bank, or outside-bank account; change a payment; cancel a plan; issue a refund; or file a dispute.
Last reviewed: July 16, 2026.
Disclaimer
ChargeOnMyCard.com is not affiliated with President’s Choice Financial, President’s Choice Bank, Equitable Bank, EQB Inc., EQ Bank, Loblaw Companies Limited, President’s Choice Services Inc., PC Optimum, PC Mastercard, Mastercard, PC Money, PC Insurance, any insurer, account holder, cardholder, bank, credit union, payment network, or processor. This article is provided for informational purposes only and is not financial, legal, banking, insurance, account-security, payment, dispute, or fraud-prevention advice. Contact PC Financial, the applicable insurer, and the financial institution regarding a specific transaction.
