An AGA Service Company, AGA SERVICE CO, AGASERVICECO, or AGASERVICEC ALLIA transaction on a credit card, debit card, PayPal account, or bank statement usually relates to Allianz Partners and an Allianz travel-insurance or event-ticket-protection plan.
The insurance may have been purchased directly from Allianz or added while booking a hotel, airline ticket, rail trip, cruise, rental car, vacation, or entertainment event. Because the insurance premium can be processed separately from the main reservation, the AGA Service Company name may be unfamiliar even when the underlying booking is recognized.
What Is the AGA Service Company Charge?
AGA Service Company is the U.S. company that does business as Allianz Partners and distributes and administers many Allianz Travel Insurance plans.
The charge commonly represents:
- A travel-insurance premium
- Trip-cancellation or trip-interruption coverage
- Travel medical or emergency-assistance coverage
- Hotel or vacation protection
- Airline or train-trip insurance
- Cruise insurance
- Rental-car protection
- Event-ticket protection
- An annual travel-insurance plan
- A plan purchased by another authorized card or PayPal user
AGA Service Company may appear instead of the name of the hotel, airline, railroad, ticket company, travel agency, or website through which the protection was purchased.
Who Is AGA Service Company?
AGA Service Company is the licensed producer and administrator for many Allianz Travel Insurance products in the United States.
It operates under the Allianz Partners name and is affiliated with companies that underwrite Allianz insurance plans. The specific insurer, benefits, exclusions, policy term, and cancellation conditions should appear in the plan documents or confirmation email.
The charge does not normally identify:
- The destination
- The hotel or airline
- The insured traveler
- The reservation number
- The exact policy benefits
- The website through which the plan was purchased
Use the amount, transaction date, confirmation email, and booking records to locate the related policy.
What Is AGA Service Company PayPal Charge?
An AGA Service Company PayPal charge usually represents an Allianz insurance or protection plan paid through PayPal.
Possible explanations include:
- Travel insurance purchased during an online reservation
- Event-ticket protection
- A hotel, airline, train, or vacation add-on
- A policy purchased directly from Allianz using PayPal
- A purchase made by another authorized PayPal user
To investigate:
- Open the transaction in PayPal Activity.
- Review the merchant name, transaction ID, date, and amount.
- Check the PayPal receipt for an Allianz or travel-insurance reference.
- Search email for Allianz, AGA Service Company, travel protection, ticket protection, or the transaction amount.
- Review hotel, airline, railroad, cruise, rental-car, and event-ticket purchases made near the same date.
- Check whether another authorized person completed the booking.
A PayPal transaction does not necessarily mean the insurance is a recurring subscription. It may be a one-time premium for a specific trip or event.
What Is AGASERVICECO MAR TT?
AGASERVICECO MAR TT, AGASERVICECO MARRIOTT, or a similar descriptor is commonly associated with Allianz travel insurance purchased during a Marriott reservation.
Marriott offers Allianz travel insurance during eligible booking transactions, while AGA Service Company administers the plan.
Possible forms include:
- AGASERVICECO MAR TT
- AGASERVICECO MAR T
- AGASERVICECO MARRIOTT
- AGA SERVICE CO MAR TT
- AGASERVICECO MAR TT ALLIANZINS.US VA
- AGASERVICECO MAR TT 8042853300 VA
- CHECKCARD AGASERVICECO MAR TT
- POS PURCHASE AGASERVICECO MAR TT
- PENDING AGASERVICECO MAR TT
- POS REFUND AGASERVICECO MAR TT
`MAR` likely refers to the Marriott sales channel, but confirm it using the Marriott reservation and Allianz policy confirmation rather than relying on the abbreviation alone.
What Is AGASERVICECO MAR TT Expense Entry?
Business-card and expense-management systems may display the insurance transaction as an `AGASERVICECO MAR TT expense entry`.
It may represent:
- Travel protection added to an employee’s Marriott reservation
- A separately billed insurance premium
- A booking made by an assistant or travel coordinator
- A policy accidentally selected during checkout
- A legitimate charge missing its receipt or expense category
Search for a separate Allianz confirmation rather than relying only on the Marriott hotel receipt. The hotel charge and insurance premium may have different merchant names and separate receipts.
What Is AGA Service Company Croydon on a Bank Statement?
A descriptor mentioning Croydon may point to an Allianz Partners operation in the United Kingdom.
Allianz Partners’ UK business operates as AWP Assistance UK Ltd from:
- Address: 102 George Street, Croydon, CR9 6HD, United Kingdom
- General telephone: +44 20 8603 9853
This is related to the Allianz group but should not automatically be treated as the same legal entity as the U.S. AGA Service Company in Richmond, Virginia.
Check:
- The transaction currency
- The merchant country
- Whether the policy was purchased from a UK travel company
- Whether the cardholder lives or traveled in the United Kingdom
- The exact Allianz entity shown in the confirmation
Contact the support route listed in the individual UK policy documents when the charge specifically mentions Croydon.
Why Did AGA Service Company Charge Me?
Travel Insurance Was Added During Booking
Many travel websites offer protection shortly before payment is completed.
The premium may have been added while booking:
- A hotel
- An airline ticket
- An Amtrak or other rail ticket
- A cruise
- A vacation package
- A rental car
- A tour or excursion
Review the final checkout page and confirmation emails to determine whether travel protection was selected.
Event-Ticket Protection Was Purchased
Allianz ticket protection can be offered with eligible Ticketmaster and other entertainment purchases.
The ticket seller may appear on one transaction while the insurance appears separately as AGA Service Company or Allianz.
A Marriott Reservation Included Travel Protection
The `MAR TT` descriptor commonly appears when Allianz protection was selected during a Marriott transaction.
Match the date and premium with the hotel reservation.
An Annual Travel Plan Renewed
Some Allianz plans protect multiple trips during a policy term.
If the amount does not correspond with one specific reservation, check whether an annual plan was purchased or renewed.
Another Authorized User Purchased It
A spouse, employee, family member, travel coordinator, assistant, or other authorized cardholder may have added protection during checkout.
Ask specifically about:
- Allianz
- Trip protection
- Travel insurance
- Ticket insurance
- Marriott insurance
- Rail or airline insurance
Is AGA Service Company a Recurring Charge?
Most AGA Service Company charges are one-time premiums connected with a particular trip, reservation, rental, or event.
A charge may recur when:
- You purchased an annual travel plan
- Several separate bookings each included protection
- Multiple travelers or rooms were insured separately
- A payment was retried
- A duplicate transaction occurred
Do not assume several AGA charges are a monthly subscription. Compare each payment with individual reservations and policy confirmations.
Common AGA Service Company Statement Variations
The transaction may appear as:
- AGA SERVICE COMPANY
- AGA SERVICE CO
- AGA SERVICE COMPANY RICHMOND
- AGA SERVICE CO RICHMOND VA
- AGASERVICECO
- AGASERVICEC
- AGASERVICEC ALLIA
- AGASERVICECO ALLIANZ
- AGASERVICECO ALLIANZINS.US VA
- AGASERVICECO MAR TT
- AGASERVICECO MARRIOTT
- ALLIANZ TRAVEL INS
- ALLIANZ INSURANCE
- PAYPAL *AGA SERVICE CO
- PENDING AGA SERVICE COMPANY
- CHECKCARD AGA SERVICE COMPANY
- POS DEBIT AGASERVICECO
- POS REFUND AGASERVICECO
Banks may remove spaces, shorten Allianz to `ALLIA`, truncate Company to `C`, or append a location, telephone number, processor code, or booking channel.
How to Verify the Charge
- Copy the complete descriptor exactly as displayed.
- Record the amount, transaction date, posting date, currency, and status.
- Search email for Allianz, AGA Service Company, trip protection, and ticket protection.
- Check spam, archived, deleted, and promotions folders.
- Review hotel, airline, rail, cruise, rental-car, tour, and event-ticket purchases.
- Check PayPal Activity when PayPal appears in the descriptor.
- Ask every authorized card or PayPal user.
- Check whether the transaction matches a Marriott reservation.
- Contact Allianz using official contact information.
- Ask the bank for expanded merchant details when no policy can be found.
Useful email search terms include:
- Allianz
- Allianz Partners
- Allianz Global Assistance
- AGA Service Company
- Travel insurance
- Travel protection
- Event Ticket Protector
- Marriott travel insurance
- The exact amount charged
AGA Service Company and Allianz Contact Information
For U.S. policy and billing questions:
- Customer service: 1-866-884-3556
- AGA Service Company: 1-800-284-8300
- Email: customerservice@allianzassistance.com
- Customer-service mailing address: Allianz Partners, P.O. Box 71533, Richmond, VA 23255-1533
- AGA Service Company address: 9950 Mayland Drive, Richmond, VA 23233
- Website: Allianz Travel Insurance
- Manage a plan: Allianz Policy Management
The international emergency-assistance number is not necessarily the best route for ordinary billing questions. Use policy or customer-service support unless the traveler currently needs emergency assistance.
How to Cancel the Insurance or Request a Refund
Allianz states that customers generally receive a plan-review period of at least 15 days, or longer depending on the state and plan.
A refund may be available when:
- The request is made during the applicable review period
- The trip has not started
- No claim has been filed
- The policy’s other cancellation conditions are satisfied
To request cancellation:
- Locate the Allianz confirmation email or policy number.
- Open Allianz’s policy-management tool.
- Review the policy’s cancellation and refund terms.
- Submit the cancellation request or contact customer service.
- Request written confirmation.
- Record the expected refund amount and timeline.
- Monitor the original payment method.
The policy documents control. Do not assume every plan has the same review period or refund rules.
Does Canceling the Hotel, Flight, Train, or Ticket Cancel the Insurance?
Not necessarily.
The insurance may be a separate product with a separate confirmation, merchant descriptor, and cancellation process.
After canceling the underlying reservation:
- Check whether the insurance policy remains active.
- Contact Allianz separately.
- Ask whether the policy can be canceled, refunded, or moved to another trip.
- Keep both the booking cancellation and insurance cancellation confirmations.
Do not rely only on the hotel, airline, railroad, or ticket seller’s cancellation notice.
Why Do I See Two AGA Service Company Charges?
Two transactions may represent:
- Two separate reservations
- Multiple insured travelers
- Multiple hotel rooms
- Travel and ticket protection purchased separately
- A pending authorization and completed payment
- A failed payment followed by a successful retry
- A duplicate charge
- An unauthorized transaction
Compare the dates, amounts, transaction references, and policy confirmations.
Contact Allianz when one policy appears to have been charged twice.
Is the AGA Service Company Charge Legitimate?
AGA Service Company and Allianz Partners are legitimate businesses. However, that does not prove that every individual transaction was authorized by the cardholder.
Investigate the transaction as potentially unauthorized when:
- No Allianz policy or confirmation can be located
- No recent trip, hotel, ticket, or rental purchase matches it
- No authorized user recognizes selecting insurance
- The amount does not match any policy premium
- The charge repeats unexpectedly
- The company cannot identify a policy connected with the payment
- The transaction continued after a confirmed cancellation
What to Do If You Did Not Authorize the Charge
- Check whether the transaction is pending or completed.
- Search every email account for an Allianz confirmation.
- Review recent travel and ticket purchases.
- Ask all authorized card and PayPal users.
- Contact Allianz and ask it to locate the policy using the transaction details.
- Ask the bank or PayPal for the expanded merchant information.
- Lock the card when fraud is suspected.
- Dispute a completed unauthorized transaction.
- Ask whether the card or account credentials should be replaced.
- Monitor for additional travel, insurance, or small test charges.
What Merchant Information Should You Request From the Bank?
Ask for:
- The complete merchant descriptor
- The merchant legal name
- The merchant telephone number
- The merchant website
- The merchant city, state, and country
- The merchant category code
- The merchant identification number
- The transaction reference
- Whether it was card-present or online
- Whether the payment is marked recurring
- Whether it is pending, completed, or reversed
- Whether other attempts occurred
Do not post policy numbers, reservation numbers, transaction IDs, complete descriptors containing private references, or card information in public comments.
Frequently Asked Questions
What is AGA Service Company charge?
AGA Service Company is Allianz Partners in the United States. The charge usually represents Allianz travel insurance, trip protection, rental-car coverage, or event-ticket protection purchased directly or during another booking.
What is AGA Service Company PayPal charge?
It usually means an Allianz insurance plan was paid through PayPal. Check the PayPal transaction details, Allianz emails, and travel or ticket purchases made on the same date.
What is AGASERVICECO MAR TT?
AGASERVICECO MAR TT is commonly associated with Allianz travel insurance selected during a Marriott reservation. Confirm it using the Marriott booking and Allianz policy confirmation.
What is AGASERVICECO ALLIA?
`ALLIA` is likely a shortened version of Allianz. Banks often truncate the full descriptor because statement fields have limited space.
What is AGA Service Company Croydon on a bank statement?
Croydon may indicate Allianz Partners’ UK operation, AWP Assistance UK Ltd, rather than the U.S. AGA Service Company. Check the transaction currency, merchant country, and policy documents.
Who is AGA Service Company?
AGA Service Company is the licensed producer and administrator of many Allianz Travel Insurance products in the United States and does business as Allianz Partners.
Can AGA Service Company appear after a Ticketmaster purchase?
Yes. Ticketmaster offers eligible Allianz event-ticket-protection plans administered by AGA Service Company.
Can AGA Service Company appear after an Amtrak or airline purchase?
Yes. Travel protection may be offered through transportation and travel-booking partners and billed separately from the main ticket.
Can I cancel an AGA Service Company charge?
You may be able to cancel the underlying insurance plan during its review period if the policy conditions are satisfied. Contact Allianz and review the individual plan documents.
Should I dispute the charge?
First look for an Allianz policy, travel reservation, ticket purchase, PayPal record, or authorized-user purchase. Dispute it when no legitimate policy or authorization can be identified.
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These guides cover event tickets, travel purchases, PayPal processing, insurance premiums, rental-car expenses, cancellations, recurring payments, and unauthorized transactions. A related link does not mean the companies or individual charges are affiliated.
Consumer Reports and Experiences
Six visible comments on this ChargeOnMyCard.com page currently describe several different outcomes:
- One reader identified the charge as Ticketmaster event-ticket insurance.
- One reader believed travel insurance was accidentally selected during an Amtrak purchase.
- One reader reported a $110.77 transaction they did not recognize.
- One reader reported an Allianz purchase followed by a separate smaller AGA charge.
- One reader reported a charge connected with a hotel reservation they had canceled.
- One reader reported two transactions they did not recognize.
These are individual consumer reports. They do not establish that every AGA Service Company transaction is unauthorized or that every reported billing problem had the same cause.
ChargeOnMyCard.com cannot:
- Access an Allianz policy
- Cancel travel insurance
- Cancel a Marriott or Ticketmaster reservation
- Issue an insurance refund
- Access a PayPal account
- Reverse a bank transaction
- File an insurance claim
- Submit a card dispute
Share Your AGA Service Company Experience
If you identified an AGA Service Company, AGASERVICECO, AGASERVICEC ALLIA, PayPal, Marriott, Ticketmaster, Richmond, or Croydon transaction, share only nonprivate information.
Helpful details include:
- The shortened descriptor
- The general amount
- Whether it appeared on PayPal, credit, debit, or a bank account
- Whether it matched a hotel, airline, railroad, or ticket purchase
- Whether it was Allianz travel or event insurance
- Whether insurance was selected intentionally
- Whether cancellation or a refund was completed
- How Allianz, PayPal, or the financial institution resolved it
Do not post card digits, policy numbers, booking confirmations, claim numbers, PayPal transaction IDs, reservation numbers, account emails, telephone numbers, addresses, or complete financial statements.
Why Rely on ChargeOnMyCard.com?
ChargeOnMyCard.com researches confusing credit-card, debit-card, PayPal, travel-insurance, ticket-protection, hotel-booking, rental-car, recurring-payment, cancellation, refund, and bank-statement descriptors using official company information and visible consumer reports.
We distinguish the insurance administrator from the hotel, airline, railroad, ticket seller, or PayPal payment method and provide practical steps for identifying, canceling, refunding, or disputing an individual transaction.
Last reviewed: July 16, 2026.
Disclaimer
ChargeOnMyCard.com is not affiliated with AGA Service Company, Allianz Partners, Allianz Global Assistance, Marriott, Ticketmaster, Amtrak, PayPal, any hotel, airline, railroad, cruise company, travel agency, insurance underwriter, policyholder, cardholder, bank, credit union, card network, or payment processor. This article is provided for informational purposes only and is not financial, legal, insurance, policy-coverage, cancellation, refund, claim, or fraud-prevention advice. Verify the specific transaction with Allianz, the booking company, PayPal when applicable, and the financial institution.
