A CHR*CHRISTIANBOOK charge on a credit card, debit card, or bank statement most likely relates to an order placed with Christianbook.com, an online retailer of books, Bibles, homeschool materials, church supplies, gifts, music, movies, and other faith-related products.
Christianbook does not appear to publish an official list of its bank-statement descriptors, so the wording alone is not absolute proof. Compare the amount and date with your Christianbook order history, email receipts, PayPal activity, and purchases made by other authorized card users.
What Is a CHR*CHRISTIANBOOK Charge?
A CHR*CHRISTIANBOOK charge is most likely a payment to Christianbook.com. Christianbook is an online and catalog retailer offering Christian books, Bibles, church resources, homeschool curriculum, gifts, toys, music, movies, and related merchandise.
The company was previously known as Christian Book Distributors and was commonly associated with the initials CBD. Older transactions may therefore include CBD.com or Christian Book Distributors wording instead of the current Christianbook name.
Christianbook’s current website terms identify the site’s operator as P52, LLC d/b/a Christianbook.
Possible CHR Christianbook Statement Variations
The wording displayed by a bank may be shortened, combined with a telephone number, or based on an older merchant record.
Possible variations include:
- CHR*CHRISTIANBOOK
- CHR*CHRISTIANBOOK.COM
- CHR CHRISTIANBOOK
- CHR*CBD.COM LLC
- CHR*CBD.COM LLC 800-2474784 MA
- CHR CBD.COM LLC
- 8002474784 CHR CHRISTIANBOOK
- POS DEBIT CHR*CHRISTIANBOOK
- PENDING CHR*CHRISTIANBOOK
These are possible or historically reported variations. Christianbook does not appear to publish an official list confirming every descriptor format.
Why Do I Have a Charge From Christianbook?
You Placed a Christianbook Order
The charge may match an order for products such as:
- Books or Bibles
- Church and ministry supplies
- Homeschool curriculum or educational materials
- Vacation Bible School products
- Gifts, clothing, toys, or home décor
- Music, movies, audiobooks, or digital products
- Bulk or organizational purchases
Search your email for Christianbook, Christianbook.com, CBD.com, an order number, shipping confirmation, or the exact transaction amount.
Another Authorized User Placed the Order
A spouse, family member, church employee, teacher, homeschool administrator, office manager, or other authorized card user may have placed the order.
Ask about recent purchases for a church, school, ministry, classroom, study group, holiday, birthday, or household member.
One Order Was Divided Into Multiple Charges
Christianbook orders can include products with different availability or shipping dates. An in-stock item may ship first while another item remains backordered.
A card may therefore be charged when each portion ships rather than for the complete order on one date. Compare every charge with the individual shipment notices and items in your order history.
A Backordered Item Recently Shipped
A charge may appear days or weeks after the original order if an item was backordered. Christianbook states that a card is not charged for a backordered item until that item leaves the warehouse.
This can make the transaction appear unfamiliar because the cardholder may remember placing the order much earlier.
An Autoship or Repeat Order Was Processed
Christianbook offers Autoship arrangements for some products. A repeated charge may relate to an active Autoship selection, another recurring program, or multiple orders placed using the same account.
Check your Christianbook account, email confirmations, and order history to determine whether the payment was scheduled or authorized.
The Order Was Paid Through PayPal
Christianbook accepts PayPal in addition to major payment cards. Check both the Christianbook order history and PayPal activity because the wording and posting dates may differ between services.
The Card Was Used Without Permission
If nobody authorized to use the account recognizes the purchase, contact the card issuer promptly. Do not assume the transaction is legitimate solely because Christianbook is a real retailer.
What Does CHR Mean in the Descriptor?
Christianbook does not appear to provide a public explanation of the CHR prefix. It may be part of the merchant or payment-processing format used to construct the statement descriptor.
The more useful identification clues are:
- The Christianbook name
- The older CBD.com wording
- The verified 1-800-247-4784 telephone number
- A Massachusetts location
- An amount matching an order or shipment
Ask the financial institution for the complete merchant record if the online statement shows only an abbreviated version.
How to Verify a CHR*CHRISTIANBOOK Charge
- Open the complete transaction. Record the full descriptor, amount, authorization date, posting date, telephone number, and location.
- Check your Christianbook order history. Sign in and compare the charge with submitted, completed, canceled, in-process, or backordered purchases.
- Search your email. Look for Christianbook order confirmations, shipment notices, invoices, backorder updates, and refund messages.
- Check PayPal activity. Review PayPal if it may have been selected at checkout.
- Compare individual shipments. A single order may have been divided into separately shipped and separately charged portions.
- Ask authorized users. Check with family members, church staff, teachers, employees, or anyone else permitted to use the card.
- Contact Christianbook. Provide the date, amount, customer name, and last four card digits through a verified support channel.
- Ask the bank for expanded details. Request the merchant’s full name, category, contact number, location, and transaction method.
Christianbook Contact Information
Use Christianbook’s official website and verified support information rather than a telephone number found in an unsolicited email, text message, advertisement, or social-media comment.
- Customer service: 1-800-247-4784 or 1-800-CHRISTIAN
- International callers: 1-978-977-5000
- Customer-service hours: Monday through Friday, 8:00 a.m. to 6:00 p.m. Eastern
- Email: customer.service@christianbook.com
- Official website: Christianbook.com
- Customer-service page: Christianbook Help and Customer Service
- Order status: Check a Christianbook Order
Do not email or publicly post a complete card number, CVV, password, PayPal login, bank-account number, PIN, or authentication code.
How to Cancel a Christianbook Order
Christianbook says that orders can be processed within minutes, so cancellation requests should be made immediately.
- Sign in to your Christianbook account.
- Open the Order History section.
- Check the current order status.
- If the status is Submitted, open the order to see whether an edit or cancellation option remains available.
- Call 1-800-247-4784 immediately if assistance is needed.
An order marked In Process has already been sent for fulfillment and may be too far along to change or cancel. If cancellation is no longer possible, ask whether the item can be returned after delivery.
How to Stop Christianbook Autoship Charges
Check the account for any active Autoship selection or recurring product arrangement.
Christianbook’s terms state that Autoship can be canceled through the customer’s Christianbook account, by calling customer service at 1-800-247-4784, or by emailing customer.service@christianbook.com.
Save the cancellation confirmation and monitor the card account for any final shipment or previously authorized payment.
Can I Get a Refund From Christianbook?
Christianbook’s current return policy generally allows new and unopened merchandise to be returned within 60 days of receipt for an exchange or refund of the merchandise cost.
Important limitations include:
- Original shipping costs are generally not reimbursed.
- Items must generally be unused, unmarked, and in sellable condition.
- Personalized merchandise normally cannot be returned unless it is defective.
- Opened media may be subject to different return restrictions.
- Bundles and kits generally must be returned with all components.
- Some products have special or extended return rules.
Review the current policy before mailing anything:
Christianbook Return Policy and Instructions
Use the return address and shipping method shown in the current instructions. Do not send a return to a general business address without first checking the official return page.
What to Do If You Do Not Recognize the Charge
Ask Christianbook to Search for the Order
Christianbook may be able to search using the transaction amount, approximate date, purchaser’s name, email address, billing ZIP code, and last four card digits.
Only provide sensitive information through a verified customer-service channel.
Contact the Card Issuer Promptly
Call the telephone number printed on the back of the card or use the bank’s verified mobile app. Ask whether the transaction is pending or posted and request the complete merchant details.
Consider Locking or Replacing the Card
If other unfamiliar transactions appear or the card information may have been exposed, follow the issuer’s instructions regarding a temporary card lock or replacement card.
Dispute the Transaction When Appropriate
If no authorized user placed the order and Christianbook cannot resolve the transaction, ask the card issuer about its unauthorized-charge or billing-dispute process and applicable deadlines.
Keep copies of:
- The card statement
- The complete merchant descriptor
- Order histories you checked
- Emails exchanged with Christianbook
- Cancellation or refund confirmations
- The financial institution’s case number
Consumer Reports and Experiences
There are currently no visible reader reports on this entry that can be reliably summarized.
A reader’s experience with one CHR*CHRISTIANBOOK or CHR*CBD.COM LLC transaction would not establish that every similar charge has the same source. Verify the exact descriptor, amount, date, telephone number, and order records individually.
Frequently Asked Questions
Is CHR*CHRISTIANBOOK a legitimate charge?
It may be legitimate when it matches an order from Christianbook.com. Verify it using your Christianbook order history, email receipts, shipment records, PayPal activity, and purchases made by other authorized users.
Is Christianbook.com a legitimate retailer?
Yes. Christianbook.com is an operating online retailer specializing in Christian books, Bibles, church supplies, homeschool materials, gifts, and related products. A legitimate company can still appear in an unauthorized transaction, so verify the individual charge.
What is CHR*CBD.COM LLC?
CHR*CBD.COM LLC may be an older Christianbook descriptor. Christianbook was formerly known as Christian Book Distributors, and CBD.com was previously associated with the company before it transitioned fully to the Christianbook name.
Why was I charged separately for items in one order?
Items may ship at different times. A backordered item may be charged when it becomes available and leaves the warehouse, creating a separate transaction from the original shipment.
Why did the charge appear long after I ordered?
The item may have been backordered or delayed. Compare the charge date with the shipment date rather than relying only on the original order date.
Does Christianbook offer recurring orders?
Christianbook offers Autoship arrangements for eligible products. Check your account and order history if the charge repeats on a regular schedule.
How do I contact Christianbook about a charge?
Call Christianbook customer service at 1-800-247-4784, contact the company through its official customer-service page, or email customer.service@christianbook.com.
What should I do if Christianbook cannot find the order?
Ask the bank for the complete merchant details. If no authorized user recognizes the charge and the transaction cannot be verified, follow the issuer’s instructions for reporting or disputing it.
Related Consumer Resources
- Credit Card Charge Codes and Statement Descriptors
- What to Do About an Unrecognized Credit or Debit Card Charge
Official Consumer Resources
- Consumer Financial Protection Bureau: Disputing a Credit Card Charge
- Consumer Financial Protection Bureau: Unauthorized Bank Transactions
Share Your Experience
Have you found a CHR*CHRISTIANBOOK, CHR*CBD.COM LLC, or similar charge on your credit card, debit card, or bank statement? Share the complete descriptor wording, general amount or price range, whether it matched an order, and how the transaction was identified or resolved.
Do not publicly post a complete card number, bank-account number, order number, home address, email address, telephone number, password, PayPal login, PIN, CVV, authentication code, or dispute-case number.
Why Rely on ChargeOnMyCard.com?
ChargeOnMyCard.com researches confusing credit-card, debit-card, bank-statement, online-retail, subscription, payment-processor, and merchant descriptors using official company information, transaction clues, and visible cardholder reports.
We distinguish verified company information from likely explanations. When a company does not publish its exact statement descriptors, we explain that limitation and provide steps for independently confirming the transaction.
ChargeOnMyCard.com cannot access a private Christianbook account, order history, payment record, PayPal account, card account, bank account, refund, or dispute.
Last reviewed: July 28, 2026.
Disclaimer
ChargeOnMyCard.com is not affiliated with Christianbook, P52, LLC, Christian Book Distributors, CBD.com, PayPal, any payment processor, card network, bank, credit union, financial institution, customer, purchaser, or cardholder. This article is provided for informational purposes only and is not financial, legal, banking, billing, retail, subscription, cancellation, refund, dispute, identity-theft, or fraud-prevention advice. Contact Christianbook and your financial institution directly regarding a specific transaction.