An ASI*KICKSTARTER COM charge on your credit card, debit card, or bank statement most likely represents a pledge made to a Kickstarter crowdfunding project.
The legacy descriptor may appear as ASI*KICKSTARTER COM 866-749-7545 WA. Modern Kickstarter charges more commonly use KICKSTARTER.COM or KICKSTARTER: followed by part of the project name.
What Is the ASI*Kickstarter.com Charge?
The ASI*KICKSTARTER COM charge on a credit card is most likely an older billing descriptor connected to a Kickstarter project pledge.
Possible explanations include:
- A project you backed reached its funding goal
- A pledge made weeks earlier was finally collected
- A guest pledge made without a familiar Kickstarter login
- A pledge created under another email address
- A Late Pledge charged immediately
- A Pledge Over Time installment
- A temporary card authorization
- A pledge made by a spouse, family member, or other authorized cardholder
- A creator-issued refund or transaction adjustment
- An unauthorized use of the card
The statement descriptor alone may not identify the full project name, Kickstarter account, reward, creator, email address, or person who submitted the pledge.
What Does ASI*Kickstarter Mean?
ASI*KICKSTARTER appears to be a legacy payment-processing descriptor used for older Kickstarter pledge transactions.
Kickstarter previously used Amazon Payments before moving its project-payment processing to Stripe. The timing of this descriptor suggests that the `ASI*` prefix may be related to the older payment arrangement.
However, at this time, we could not verify an official definition for every letter in the `ASI` abbreviation. It should be treated as historical processing wording rather than the name of a separate Kickstarter project or merchant.
Is 866-749-7545 the Current Kickstarter Phone Number?
866-749-7545 appeared in historical Kickstarter card descriptors, including:
- ASI*KICKSTARTER COM 866-749-7545 WA
- ASI*KICKSTARTER.COM 866-749-7545
- ASI*KICKSTARTER COM 866-749-7545 US
We could not verify that this remains a current Kickstarter customer-support number. It should not be presented as Kickstarter’s present billing or customer-service telephone number.
Kickstarter currently directs billing and pledge questions through its online Help Center and support-request form.
Common Kickstarter Statement Variations
- ASI*KICKSTARTER COM
- ASI*KICKSTARTER.COM
- ASI*KICKSTARTER COM 866-749-7545 WA
- ASI*KICKSTARTER COM 866-749-7545 US
- CHKCARD ASI*KICKSTARTER COM
- CHECKCARD ASI*KICKSTARTER COM
- POS DEBIT ASI*KICKSTARTER COM
- POS PURCHASE ASI*KICKSTARTER COM
- PRE-AUTH ASI*KICKSTARTER COM
- PENDING ASI*KICKSTARTER COM
- POS REFUND ASI*KICKSTARTER COM
- KICKSTARTER.COM
- KICKSTARTER followed by a project name
- KICKSTARTER: followed by the first characters of a project name
The exact wording can vary by transaction date, payment processor, card network, bank, project, transaction status, and available statement space.
How Do Current Kickstarter Charges Appear?
Kickstarter currently explains that statement charges can begin with KICKSTARTER: followed by the first nine characters of the project name.
For example, a project called:
Portable Coffee Maker
might appear in shortened form as:
KICKSTARTER:PORTABLEC
A bank may shorten, rearrange, or otherwise modify that wording. Some current Kickstarter support guidance also refers to the general descriptor KICKSTARTER.COM.
When Does Kickstarter Charge Your Card?
For a normal Kickstarter pledge, the card is generally charged when the campaign reaches its funding deadline and successfully meets its funding goal.
This means the card transaction may appear days or weeks after the cardholder originally selected the pledge.
The normal process is:
- You pledge to a live Kickstarter project.
- The payment method may be temporarily authorized.
- The campaign continues until its deadline.
- If the project reaches its funding goal, Kickstarter collects the pledge.
- If the project fails to reach its goal, the normal pledge is not collected.
A charge date that does not match the original pledge date is therefore not automatically a duplicate or unauthorized transaction.
What Is a Kickstarter Temporary Authorization?
Kickstarter’s payment processor may temporarily authorize the card when a pledge is made. The authorization helps confirm that the payment method is valid.
A temporary authorization may:
- Appear as pending
- Reduce the card’s available balance temporarily
- Disappear after several days
- Occur more than once in some circumstances
- Be followed later by the completed pledge charge
Contact the bank if an authorization remains pending longer than the issuer’s normal authorization period.
Why Does the Kickstarter Charge Say Recurring?
A normal Kickstarter pledge may be categorized as recurring because the card is stored when the pledge is created and charged at a later campaign deadline.
That label does not necessarily mean the project will bill the card every month. A standard Kickstarter pledge is generally collected once.
However, check whether Pledge Over Time was selected because that option can divide an eligible pledge into three payments collected over three months.
What Is Kickstarter Pledge Over Time?
Pledge Over Time is an installment option available for certain eligible Kickstarter projects and pledge amounts.
When selected, the pledge may be divided into three equal payments:
- The first payment when the campaign ends successfully
- The second payment approximately one month later
- The third payment approximately two months after the first
Several Kickstarter charges may therefore be authorized when Pledge Over Time was knowingly selected. Review the pledge details before treating later installments as duplicate transactions.
What Is a Kickstarter Late Pledge?
A Late Pledge is made after a project’s original campaign has ended successfully.
Unlike a standard pledge made during the campaign, a Late Pledge is generally charged immediately when submitted. It normally cannot be modified or canceled through the standard pledge-management tools after payment.
How to Verify an ASI*Kickstarter Charge
- Copy the complete statement descriptor.
- Record the amount, transaction date, posting date, and status.
- Sign in to your Kickstarter account.
- Open the Backed Projects page.
- Review the Successful Pledges section.
- Review active Pledge Over Time plans.
- Check Late Pledges and Pledge Manager orders.
- Search every email account for Kickstarter pledge confirmations.
- Search for the exact transaction amount.
- Check accounts created through Apple, Facebook, or another email address.
- Ask household members and other authorized card users.
- Contact Kickstarter Support when the charge still cannot be matched.
How to Find the Kickstarter Project
Use the Kickstarter Backed Projects page to review:
- Active pledges
- Successful pledges that were collected
- Late Pledges
- Pledge Manager orders
- Unsuccessful or canceled pledges
- Creator-issued refunds
If the pledge is not visible, check whether it was made:
- Under another email address
- Through an Apple-linked account
- Through a Facebook-linked account
- As a guest
- Through a separate pledge manager such as BackerKit or another third-party service
Why Did Kickstarter Charge a Card That Was Removed?
Removing a saved card from Kickstarter account settings does not necessarily remove that payment method from an existing live pledge.
A payment method already attached to a pledge may still be charged if the campaign reaches its funding goal. Changing a saved account card also does not automatically update every active pledge unless the pledge itself is edited.
Can You Cancel a Kickstarter Pledge?
A pledge can generally be canceled while the project remains live.
- Open the project page.
- Select Manage your pledge.
- Choose Cancel Pledge.
- Confirm the cancellation.
Once a successful campaign has ended and payment collection has begun, the pledge normally cannot be canceled through Kickstarter.
There may also be restrictions during the final 24 hours when reducing or canceling the pledge would cause the project to fall below its funding goal.
Can You Get a Kickstarter Refund?
Kickstarter is a crowdfunding platform rather than a normal online store. After a successful project’s funds have been collected, Kickstarter generally does not decide whether to issue a backer refund.
To request a refund:
- Open the Backed Projects page.
- Select the relevant project.
- Open the project’s message section.
- Contact the project creator.
- Explain the reason for the request.
- Save all messages and responses.
The creator decides whether a refund is possible. Funds may already have been spent developing, producing, or shipping the project reward.
When a creator issues a refund through Kickstarter, it is normally returned to the original payment card and may take up to 30 days to appear.
Kickstarter Official Support Information
- Kickstarter website: Kickstarter.com
- Backed Projects: Review Kickstarter pledges
- Kickstarter Help Center: Kickstarter Support
- Contact Support: Submit a Kickstarter support request
- Statement-charge help: Identify a Kickstarter charge
- Unrecognized-charge help: Report an unrecognized Kickstarter charge
We could not verify a current public Kickstarter customer-service telephone number or general billing email address. Use the official Help Center and support form rather than calling 866-749-7545 based only on an old descriptor.
What to Include When Contacting Kickstarter
Kickstarter asks users reporting an unrecognized charge to provide enough information to locate the transaction.
Useful details include:
- The exact statement descriptor
- The charge amount
- The transaction date
- The card type
- The last four digits of the card
- Possible Kickstarter email addresses
- A screenshot of the charge with unrelated information hidden
Do not send or publish a complete card number, bank-account number, CVV code, online-banking password, Kickstarter password, PIN, or one-time verification code.
What If the Kickstarter Charge Was Unauthorized?
- Review every Kickstarter account and email address.
- Check Successful Pledges, Late Pledges, and Pledge Over Time payments.
- Ask family members and other authorized card users.
- Confirm that the descriptor actually identifies Kickstarter.
- Submit an official Kickstarter support request with a screenshot.
- Change the Kickstarter password if account access is suspected.
- Review saved payment methods and active sessions.
- Contact the card issuer using the number on the card or official banking app.
- Report the completed transaction as unauthorized when appropriate.
- Ask whether the card should be locked or replaced.
Kickstarter advises contacting the card issuer when the descriptor does not match Kickstarter’s normal wording or when no authorized pledge explains the transaction.
Consumer Reports and Experiences
There are currently zero visible cardholder reports on this page.
We do not yet have live visitor reports confirming specific projects, pledge amounts, campaign dates, refund outcomes, support experiences, or modern variations of the ASI*KICKSTARTER descriptor.
Frequently Asked Questions About ASI*Kickstarter Charges
What is ASI*Kickstarter.com on my credit card?
It is most likely a legacy descriptor for a Kickstarter crowdfunding pledge.
What does ASI mean?
It appears to be historical payment-processing wording from Kickstarter’s older payment system. We could not verify an official expansion of the letters.
Is 866-749-7545 Kickstarter customer service?
The number appeared in older Kickstarter statement descriptors, but we could not verify it as a current support number. Use Kickstarter’s official online support form.
Why did Kickstarter charge me weeks after I pledged?
A normal pledge is usually collected when the campaign reaches its deadline and successfully meets its goal, not necessarily on the day the pledge was made.
Why is the Kickstarter charge marked recurring?
A standard pledge may be categorized as recurring because the card is authorized earlier and charged later. A normal pledge is usually collected once unless Pledge Over Time was selected.
Why are there three Kickstarter charges?
The pledge may have used Pledge Over Time, which divides an eligible pledge into three monthly payments. Check the pledge details and payment schedule.
Why is the charge pending?
It may be a temporary card authorization or a payment that has not completed processing. Ask the issuer when a pending authorization should expire.
How do I identify the project?
Review the Backed Projects page, search every email address for pledge confirmations, and compare the amount and charge date.
Can I cancel the pledge?
A pledge can usually be canceled while the project is still live. After a successful project ends and collection begins, cancellation is generally no longer available.
Does Kickstarter issue refunds?
Creators normally decide whether to issue refunds after a successful project has collected funds. Contact the project creator directly.
How do I contact Kickstarter?
Use Kickstarter’s official Help Center and online support-request form. No current general customer-service telephone number was verified.
Should I dispute the charge?
First review all Kickstarter accounts, pledges, household users, installment plans, and temporary authorizations. Contact the issuer promptly if no authorized pledge explains the completed payment.
Related Charge Guides
- CKO Patreon Creator Membership Charge
- WPY and 855-469-3729 Online Fundraising Charge
- META PPGF Facebook or Instagram Donation Charge
These guides cover creator support, crowdfunding-style payments, online fundraising, and digital donations. Their inclusion does not mean Kickstarter pledges are processed by Patreon, WePay, Meta, or PayPal Giving Fund.
Help Other Cardholders Identify This Charge
If you saw ASI*KICKSTARTER COM, ASI*KICKSTARTER.COM, 866-749-7545 WA, KICKSTARTER.COM, or another Kickstarter descriptor, please share what the charge involved.
Helpful details include the exact descriptor, general amount, whether it matched a successful campaign, whether it was a Late Pledge or installment, and how Kickstarter or the bank resolved the issue.
Do not post complete card numbers, bank-account numbers, Kickstarter account emails, project backer numbers, private messages, passwords, PINs, CVV codes, or one-time security codes.
Why Rely on ChargeOnMyCard.com?
ChargeOnMyCard.com researches confusing credit-card, debit-card, crowdfunding, delayed-payment, project-pledge, authorization, and bank-statement descriptors using current official merchant resources, historical transaction clues, and visible cardholder reports when available.
When a merchant’s statement wording has changed over time, we distinguish legacy descriptors from current billing formats and explain how readers can locate the underlying account or transaction.
Last reviewed: July 2026.
Disclaimer
ChargeOnMyCard.com is not affiliated with Kickstarter, PBC, any Kickstarter creator, project, backer, Amazon Payments, Stripe, bank, card network, payment processor, or financial institution. This page is for informational purposes only and is not financial, legal, banking, crowdfunding, fulfillment, refund, dispute, account-security, or fraud-prevention advice. Contact Kickstarter, the project creator, and your financial institution directly about a specific transaction.
