Have you noticed a charge labeled AGI TMO SERVICE FEE on your credit or debit card statement and are unsure what it’s for? You’re not alone. Many individuals are puzzled by this charge. We’re here to help you understand its origin and what steps you can take.
What Is the AGI TMO SERVICE FEE Charge on Your Financial Statements?
The AGI TMO SERVICE FEE typically relates to Asurion, a company that provides device insurance and protection plans for mobile devices. AGI stands for Asurion Group Inc., and TMO refers to T-Mobile. If you have a device protection plan or recently filed a claim for a damaged or lost device through T-Mobile, this charge might be legitimate.
Possible Explanations for the Charge
Consider the following possibilities:
- 📱 Device Protection Plan: If you’ve enrolled in a device insurance plan with T-Mobile, monthly fees might appear as **AGI TMO SERVICE FEE** on your statement.
- 🔄 Replacement Device Fee: Charges for device replacements or repairs facilitated by Asurion could be labeled this way.
- 🛠️ Service or Processing Fees: Fees associated with service requests, claims, or processing might result in this charge.
- ⚠️ Unauthorized or Fraudulent Activity: If you do not recognize the charge, it could be a result of unauthorized use of your card information.
What to Do If You Don’t Recognize the Charge
If you do not recall authorizing this charge or believe it may be fraudulent, it’s important to act promptly:
Review Recent Transactions
- 🔍 Check Your T-Mobile Account: Log in to your T-Mobile account to review any recent activity related to device protection plans or service fees.
- 📄 Review Asurion Claims: If you’ve filed a claim with Asurion, check your emails or documentation for any related charges.
- 👪 Family Members: Consider if a family member on your plan may have initiated a service that resulted in this charge.
Contact Asurion Customer Support
If you’re still unsure about the charge, reach out directly to Asurion for clarification.
Asurion Contact Information
- 📞 Corporate Phone Number: 1-855-355-8324
- 💻 Website: www.Asurion.com
- 🏢 Address:
1101 Church St
Nashville, TN 37203
USA - 📱 Asurion Customer Service Phone Numbers:
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- AT&T: 1-888-562-8662
- Metro by T-Mobile: 1-866-862-3397
- Sprint: 1-800-584-3666
- T-Mobile: 1-866-268-7221
- Verizon Wireless: 1-888-881-2622
-
Consult Your Financial Institution
- ⚠️ Report the Charge: If you suspect unauthorized activity, contact your bank or credit card issuer immediately to dispute the charge and secure your account.
- 🔒 Fraud Protection: Inquire about setting up fraud alerts or additional security measures on your account.
Share Your Experience and Help Others
We encourage you to share any information or experiences you have regarding the AGI TMO SERVICE FEE charge in the comments below. Your insights could be invaluable to others facing the same issue. Consider discussing:
- 📝 How you discovered the charge
- 💬 Any interactions you’ve had with Asurion or T-Mobile’s customer service
- ✅ Steps you took to resolve the issue
If you’ve encountered the AGI TMO SERVICE FEE charge and have insights or experiences, please share them in the comments below. Your input can help others in similar situations.
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Frequently Asked Questions
Is the AGI TMO SERVICE FEE charge legitimate?
In many cases, the AGI TMO SERVICE FEE charge is legitimate and relates to device protection plans or services provided by Asurion through T-Mobile. However, if you don’t recognize the charge, it’s important to verify it by contacting Asurion or your financial institution.
How can I verify the AGI TMO SERVICE FEE charge?
You can verify the charge by checking your T-Mobile account for any related services or by contacting Asurion’s customer support at 1-855-355-8324.
What should I do if I suspect the charge is fraudulent?
Contact your bank immediately to report the charge and protect your account. Additionally, reach out to Asurion and T-Mobile’s customer service for assistance.
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At ChargeOnMyCard.com, we are dedicated to promoting financial transparency and empowering consumers with accurate information. Our comprehensive, user-generated database helps shed light on confusing charges, enabling you to make informed decisions. Each entry is carefully reviewed to ensure reliability and up-to-date details.
Disclaimer
ChargeOnMyCard.com is an independent platform and is not affiliated with Asurion, T-Mobile, or any other companies mentioned. We provide information for educational purposes, including reviews, feedback, ratings, and user comments. While we strive for accuracy, we encourage you to verify details with your financial institution. Please report any discrepancies to our webmaster.