A GOBRANDS INC, GOBRANDS INC FAM, or similar charge on a credit card, debit card, PayPal account, or bank statement normally identifies Gopuff.
GoBrands, Inc. is the legal company behind the consumer-facing Gopuff delivery brand. A charge without `FAM` is often connected with a Gopuff grocery, snack, alcohol, household-goods, or convenience-store order. A charge containing FAM commonly represents Gopuff’s automatically renewing membership, currently priced at $7.99 per month for the standard monthly plan.
What Is GoBrands Inc Charge on Credit Card?
GoBrands Inc on a credit card normally identifies either a Gopuff delivery order or a Gopuff FAM membership payment.
GoBrands, Inc. is the legal entity operating under the Gopuff brand. This is why a customer may remember using Gopuff but see GoBrands instead of Gopuff on the statement.
The charge may represent:
- A Gopuff grocery or convenience-product order
- A snack, beverage, household, personal-care, or pet-product delivery
- An alcohol, tobacco, nicotine, or other regulated-product order where legally available
- A delivery, order, priority, small-order, or regulated-product fee
- A driver tip
- A Gopuff FAM monthly membership
- A Gopuff FAM annual membership
- A discounted trial that converted to a paid FAM plan
- A Student FAM membership
- An order placed by another authorized cardholder
- A duplicate, incorrect, or unauthorized payment
Check the complete descriptor, amount, date, Gopuff order history, FAM settings, email receipts, PayPal activity, and other authorized users before reporting it as fraud.
What Is GoBrands Inc?
GoBrands, Inc. is the legal company that operates primarily under the Gopuff consumer brand.
Gopuff provides rapid delivery of products such as:
- Groceries
- Snacks and beverages
- Household essentials
- Health and personal-care products
- Pet supplies
- Prepared food in participating markets
- Alcohol and other age-restricted items where permitted
Customers usually interact with the Gopuff name and app. The payment account or bank statement may instead display the company’s legal name, GoBrands, Inc.
What Is GoBrands Inc FAM?
GoBrands Inc FAM identifies Gopuff’s paid FAM membership program.
FAM offers benefits that may include:
- No standard delivery fee on qualifying orders
- Member-only prices on selected products
- Weekly discounts
- Faster-delivery benefits in eligible areas
- Waived regulatory fees on certain age-restricted products
- Other benefits that may vary by location and plan
The `FAM` wording may appear as:
- GOBRANDS INC FAM
- GO BRANDS INC FAM
- GOBRANDS FAM
- GOPUFF FAM
- GOBRANDS INC – FAM
- GOBRANDS INC FARM
- GO BRANDS INC FARM
`FARM` is likely a misspelling, bank transcription, or voice-search variation of `FAM`. It does not identify a separate GoBrands farm service.
GoBrands Inc FAM $7.99 Charge
A GoBrands Inc FAM $7.99 charge normally represents the standard monthly Gopuff FAM membership.
Current U.S. FAM options include:
- Monthly FAM: $7.99 per month, plus applicable taxes
- Annual FAM: $71.88 per year
- Current monthly introductory offer: $0.99 for 30 days before the standard monthly plan begins
- Student FAM monthly: $3.99 per month
- Student FAM annual: $35 per year
Offers, taxes, trial terms, student eligibility, and pricing may change. Review the FAM Membership area of the account for the exact plan and next renewal amount.
Why Did GoBrands Charge Me $7.99?
The strongest explanation is a monthly FAM renewal.
A $7.99 payment may occur because:
- You enrolled directly in monthly FAM
- A promotional or trial period ended
- A previous membership renewed automatically
- Another household member enrolled
- A different Gopuff account uses the same card
- The membership was paid through PayPal or another supported payment method
- The membership was not canceled before its renewal date
Search email for:
- Gopuff
- GoBrands
- FAM
- FAM Membership
- $7.99
- Trial
- Membership renewal
Check spam, promotions, archived, and deleted folders.
Is GoBrands Inc FAM a Recurring Charge?
Yes. Gopuff FAM is an automatically renewing monthly or annual subscription until canceled.
A monthly membership normally renews monthly at the then-current price. An annual plan normally renews once per year.
A trial can convert automatically into a paid plan after the trial period ends unless it is canceled first.
Cancel before the next renewal date to avoid the next membership charge.
Why Is the GoBrands Charge More Than $7.99?
A larger GoBrands charge is more likely to be a Gopuff order or a combination of products and fees.
The total may include:
- The products ordered
- Sales tax
- A delivery or order fee
- A small-order fee
- Priority-delivery charges
- A regulated-product fee
- A driver tip
- Temporary authorization adjustments
Open the Gopuff receipt and compare:
- Product subtotal
- Taxes
- Fees
- Tip
- Discounts
- Refunds or substitutions
- Final charged total
Why Are There Two GoBrands Charges?
Two entries do not automatically mean the same transaction was charged twice.
Possible explanations include:
- A Gopuff order and a separate FAM renewal
- Two separate Gopuff orders
- A pending authorization and a completed charge
- A payment retry after an earlier authorization failed
- An order adjustment
- A tip or other amount processed separately
- Two Gopuff accounts using the same card
- A genuine duplicate charge
- Repeated unauthorized use
Wait until pending transactions settle before deciding that the payment was duplicated. Contact support when two completed payments cannot be matched to separate orders or membership activity.
Common GoBrands and Gopuff Statement Variations
Possible wording includes:
- GOBRANDS INC
- GO BRANDS INC
- GOBRANDS
- GO BRANDS
- GOBRAND INC
- GOBRANDS INC PHILADELPHIA
- GOBRANDS INC FAM
- GOBRANDS INC – FAM
- GO BRANDS INC FAM
- GOBRANDS FAM
- GOBRANDS INC FARM
- GOPUFF
- GOPUFF ORDER
- GOPUFF FAM
- GOPUFF PHILADELPHIA
- GOBRANDS 855-400-7833
- GOPUFF 855-400-7833
- PAYPAL *GOBRANDS
- CHECKCARD GOBRANDS
- POS DEBIT GOBRANDS
- RECURRING GOBRANDS FAM
- PENDING GOBRANDS
Not every possible bank-formatted variation has been officially confirmed. Card issuers may shorten, misspell, rearrange, or combine the company name, membership name, telephone number, and location.
How to Identify a GoBrands Inc Charge
- Copy the complete statement descriptor.
- Record the amount, date, and transaction status.
- Determine whether `FAM` appears in the description.
- Open the Gopuff app or website.
- Review recent orders, canceled orders, refunds, and receipts.
- Open Account Settings and review the FAM Membership area.
- Check the next renewal date and membership price.
- Search every email address for Gopuff and GoBrands receipts.
- Check PayPal, Apple Pay, and other payment histories.
- Ask every authorized cardholder.
- Contact Gopuff through its official support channels.
- Ask the bank for expanded merchant details if the transaction remains unidentified.
How to Cancel GoBrands Inc FAM
Cancel the FAM membership through the Gopuff account before the next renewal date.
In the Gopuff app or website:
- Sign in to the account.
- Open the Account page.
- Select FAM Membership.
- Choose Manage Subscription.
- Select the cancellation option.
- Complete all confirmation steps.
- Save the cancellation confirmation.
- Verify that a future renewal is no longer scheduled.
After cancellation, benefits normally remain available until the end of the prepaid billing period. Trial benefits may end sooner when cancellation occurs during a trial.
Deleting the Gopuff app does not cancel FAM.
Does Canceling FAM Refund the $7.99 Charge?
Canceling FAM normally stops a future renewal but does not automatically refund the current prepaid monthly or annual fee.
Gopuff’s published terms generally state that prepaid monthly and annual FAM subscription fees are nonrefundable after cancellation.
Contact support for review when:
- You did not authorize the membership
- The same membership was charged twice
- Billing continued after a confirmed cancellation
- The wrong plan or amount was charged
- More than one FAM account was created accidentally
- A technical billing error occurred
Cancel future billing separately even when requesting a refund.
How to Contact Gopuff About a GoBrands Charge
- Consumer brand: Gopuff
- Legal company: GoBrands, Inc.
- Help Center: Gopuff Customer Support
- Telephone: 855-400-7833
- Email: support@gopuff.com
- Website: Gopuff.com
- FAM information: Gopuff FAM Membership
- Company address: GoBrands, Inc., 537 North 3rd Street, Philadelphia, PA 19123
For app-based support:
- Open the Gopuff app.
- Open Account.
- Select Help.
- Start a support chat.
Gopuff states that customer support is available 24/7.
Have the following ready:
- The charge date and amount
- The complete descriptor
- The account email or telephone number
- The order number, if one exists
- Whether the charge is pending or completed
- Whether it appears to be a FAM renewal
Never post an order number, delivery address, complete card number, account email, or telephone number in a public comment.
How to Cancel a Gopuff Order
An order can generally be canceled in the app before packing begins.
Once packing has started, cancellation may require contacting customer support and may depend on the order’s delivery status.
Open the order in the Gopuff app and use the available cancellation or help option immediately. A completed or delivered order cannot be canceled in the same way as an active order.
When Should a Gopuff Refund Appear?
Gopuff says a refund to a credit card should generally post within three to five business days after it has been processed.
A delay may depend on:
- The bank or card issuer
- Weekends or holidays
- Whether the entry is a released authorization or actual refund
- The original payment method
- Whether GoCash was issued instead of a card refund
Ask support whether the resolution was:
- A refund to the original card
- A released authorization hold
- GoCash account credit
- A partial order adjustment
Is GoBrands Inc Legit?
Yes. GoBrands, Inc. is the legal company operating under the Gopuff brand.
That does not prove that every individual transaction was authorized or correctly billed.
Investigate further when:
- No cardholder recognizes the order or membership
- No Gopuff receipt can be found
- The transaction does not appear in any household Gopuff account
- The amount does not match an order or FAM plan
- Charges continue after confirmed cancellation
- Several unfamiliar transactions appear
- Gopuff support cannot identify the account or order
Consumer Reports About GoBrands Charges
Ten visible comments on this ChargeOnMyCard.com page currently include:
- Several reports of an unrecognized $7.99 GoBrands charge
- A $7.99 transaction processed through PayPal
- One report of an $8.61 grocery-related transaction
- One report of a $1.07 transaction
- A report describing charges occurring twice monthly
- A customer asking about redelivery of a Gopuff order
The repeated $7.99 reports closely match the current standard monthly FAM price. That does not determine whether any individual reader knowingly enrolled, forgot a trial, used a different account, or experienced an unauthorized payment.
These are individual reports and do not prove that GoBrands or Gopuff is conducting fraud.
What to Do If You Never Used Gopuff
- Ask every authorized cardholder.
- Search all email addresses for Gopuff and GoBrands.
- Check PayPal, Apple Pay, and saved-wallet activity.
- Attempt to sign in using household telephone numbers and email addresses.
- Contact Gopuff support.
- Ask whether an order or FAM account can be located.
- Cancel any unintended membership.
- Request review of the disputed payment.
- Ask the bank for the complete merchant information.
- Lock the card if unauthorized activity appears likely.
- Dispute the completed transaction when no authorized order or account can be identified.
- Request a replacement card if recommended by the issuer.
What Information Should You Request From the Bank?
Ask for:
- The complete merchant descriptor
- The merchant’s legal name
- The merchant telephone number
- The merchant address
- The merchant category code
- Whether the payment was marked recurring
- Whether it was completed online or in an app
- Whether PayPal, Apple Pay, or another wallet was used
- Whether a card-security code was submitted
- Whether other authorization attempts occurred
- Whether the payment is pending, completed, reversed, or refunded
Frequently Asked Questions
What Is GoBrands Inc Charge on Credit Card?
GoBrands Inc normally identifies a Gopuff delivery order or a Gopuff FAM membership payment.
What Is GoBrands Inc?
GoBrands, Inc. is the legal company operating under the consumer-facing Gopuff brand.
What Is GoBrands Inc FAM?
It identifies Gopuff’s automatically renewing FAM membership program.
Why Did GoBrands Inc Charge Me $7.99?
The standard monthly FAM membership currently costs $7.99 plus applicable taxes.
What Is GoBrands Inc FAM $7.99 Charge?
It normally represents a monthly Gopuff FAM membership renewal or the first standard payment after an introductory trial.
Is GoBrands Inc Farm the Same as FAM?
It likely is. `FARM` appears to be a misspelling or search variation of the Gopuff FAM membership name.
Is FAM a Monthly Subscription?
FAM is available in monthly and annual plans. Both renew automatically until canceled.
How Do I Cancel GoBrands Inc FAM?
Open the Gopuff account, select FAM Membership, choose Manage Subscription, and complete the cancellation process.
Does Deleting Gopuff Cancel FAM?
No. Deleting the app does not cancel the subscription.
Can I Get a Refund for FAM?
Cancellation normally does not refund the current prepaid membership period. Contact support for unauthorized, duplicate, post-cancellation, or incorrect charges.
What Is 855-400-7833?
It is a contact number published in Gopuff’s official terms for GoBrands, Inc.
Why Is GoBrands Showing Instead of Gopuff?
GoBrands, Inc. is the company’s legal name, while Gopuff is the primary brand customers see in the app and advertising.
What If Gopuff Cannot Find My Order or Account?
Ask the bank for the complete merchant record and report the charge promptly if no authorized cardholder, order, or FAM account can be identified.
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- How to Investigate an Unrecognized Credit Card or Bank Charge
These guides cover delivery orders, grocery purchases, recurring memberships, authorization holds, tips, order adjustments, refunds, and unauthorized payments. A related link does not mean the companies are affiliated.
Share Your GoBrands or Gopuff Experience
If you identified a GoBrands Inc, GoBrands Inc FAM, GoBrands Inc Farm, Gopuff, or $7.99 charge, share only nonprivate information that may help another cardholder.
Helpful information includes:
- The shortened statement descriptor
- The general amount or price range
- Whether it was an order or FAM membership
- Whether PayPal or another wallet was used
- Whether a trial converted to a paid plan
- Whether another authorized person placed the order
- Which cancellation method worked
- Whether a refund was issued
- How Gopuff or the bank resolved the issue
Do not post:
- Card or bank-account numbers
- Gopuff login information
- Account email addresses
- Telephone numbers
- Passwords or verification codes
- Order numbers
- Delivery addresses or gate codes
- PayPal transaction IDs
- Support-case numbers
- Copies of complete bank statements
Why Rely on ChargeOnMyCard.com?
ChargeOnMyCard.com researches confusing credit-card, debit-card, grocery-delivery, convenience-delivery, recurring-membership, PayPal, telephone-number, refund, and bank-statement descriptors using official merchant information and visible cardholder reports.
We distinguish a company’s legal name from its consumer-facing brand and explain how to identify an order, review membership billing, cancel future renewals, request support, or report an unauthorized payment.
ChargeOnMyCard.com cannot access a Gopuff account, locate a private order, cancel a FAM membership, issue a refund, change a delivery, or submit a bank dispute.
Last reviewed: July 16, 2026.
Disclaimer
ChargeOnMyCard.com is not affiliated with GoBrands, Inc., Gopuff, Gopuff FAM, Student FAM, BevMo!, Liquor Barn, any customer, subscriber, delivery partner, purchaser, cardholder, bank, credit union, card network, PayPal, Apple Pay, or payment processor. This article is provided for informational purposes only and is not financial, legal, delivery, subscription, refund, dispute, account-security, or fraud-prevention advice. Contact Gopuff and the applicable financial institution regarding a specific transaction.
