If you see a DD/BR charge on a credit card, debit card, or bank statement, it is most often associated with a purchase from Dunkin’, Baskin-Robbins, or a combined Dunkin’/Baskin-Robbins location. The description may include a store number, city, or code such as Q35 instead of the restaurant’s full name.
Start by comparing the transaction date and amount with recent coffee, breakfast, ice cream, cake, mobile app, delivery, gift card, or drive-thru purchases. If nobody authorized to use the card recognizes it, contact the card issuer using the number on the back of the card.
What Is DD/BR on a Bank or Credit Card Statement?
DD/BR is commonly associated with Dunkin’ and Baskin-Robbins restaurant transactions. Both brands are part of Inspire Brands, and some locations operate as combined Dunkin’/Baskin-Robbins stores. That relationship can help explain a shared or abbreviated descriptor, but it does not by itself confirm a particular transaction.
A legitimate DD/BR transaction may come from:
- A Dunkin’ coffee, drink, donut, or breakfast purchase
- A Baskin-Robbins ice cream, cake, or dessert purchase
- A combined Dunkin’/Baskin-Robbins location
- A drive-thru, pickup, delivery, or mobile app order
- A Dunkin’ Rewards transaction or stored payment method
- A gift card purchase or reload
- A purchase made by another authorized card user
Common DD/BR Charge Variations
The wording varies by franchise, terminal, bank, card network, and location. Variations may include:
- DD/BR
- DD BR
- DD/BR charge
- DD/BR Q35
- DD/BR #336572 Q35
- DD/BR Q35 BROOKLYNNY
- DD/BR Brooklyn NY
- DD/BR followed by a store number or city
What Do Q35, the Store Number, and the City Mean?
In a descriptor such as DD/BR #336572 Q35 BROOKLYNNY, the number, Q35 code, and city may be location, terminal, franchise, or processor information. No public source confirms that Q35 has one universal meaning, so do not use that code alone to identify the store.
The transaction amount, date, store number, and city are usually better clues. A city may identify the restaurant or its payment-processing location, and it may not exactly match where the cardholder was standing.
How to Identify a DD/BR Transaction
- Compare the date and amount. Check recent coffee, fast-food, dessert, delivery, and gift card purchases.
- Search for receipts. Look in email, text messages, mobile wallet records, and paper receipts for Dunkin’, Baskin-Robbins, DD, BR, or the exact amount.
- Review app activity. Check Dunkin’ orders, rewards activity, stored cards, and any Baskin-Robbins order or gift card activity.
- Ask authorized users. A spouse, family member, employee, or other authorized user may recognize the purchase.
- Check the location clue. Compare the listed city with recent travel, commuting, delivery, or restaurant visits.
- Call the likely store or brand. Provide the date, amount, city, and store number, but never send a full card number by email or post it in a comment.
- Ask the issuer for the full descriptor. The bank may have merchant details that are not shown in online banking.
Official Dunkin’ and Baskin-Robbins Support
Dunkin’
- Restaurant visit or product feedback: 1-800-859-5339, Monday–Friday, 7 a.m.–7 p.m. ET
- Dunkin’ Rewards and mobile app support: 1-800-447-0013, Monday–Friday, 7 a.m.–7 p.m. ET
- Official help page: Dunkin’ customer service and FAQs
Baskin-Robbins
- Consumer support: 1-800-859-5339, Monday–Friday, 7 a.m.–7 p.m. ET
- Gift card support: 1-888-729-2489
- Official help page: Baskin-Robbins contact page
For additional company information, see the Dunkin’ customer service page on CustomerServiceNumbers.com or the Dunkin’ corporate office page on CorporateOfficeHeadquarters.com. These are independent resources, not official Dunkin’ support channels.
Duplicate, Pending, or Incorrect DD/BR Charges
If you recognize the merchant but the amount is wrong, contact the restaurant or official brand support. Have the date, amount, location, order number, receipt, and last four card digits available.
A pending restaurant authorization may differ from the final posted amount or disappear after processing. If two charges both post, an order never arrived, or a refund does not appear, ask the merchant for a receipt or refund record and then contact the issuer if the problem remains unresolved.
What to Do If the DD/BR Charge Is Unauthorized
Treat the charge as suspicious if no authorized user recognizes it, the location and amount do not match any purchase, or several unexplained DD/BR transactions appear. Use the bank’s official app or the number printed on the card. Do not use contact information from an unsolicited text, email, call, or advertisement.
If It Is a Credit Card Charge
Lock the card if that option is available, report the transaction to the card issuer, and ask whether it should be handled as fraud or as a billing dispute. The issuer may cancel the card and issue a replacement.
If It Is a Debit Card or Bank Account Charge
Contact the bank immediately because the transaction may affect money already taken from the account. Ask the bank to secure the debit card, explain the dispute process, check for other unauthorized activity, and advise whether a replacement card or account action is needed.
Questions to Ask the Bank or Card Issuer
- What is the complete merchant descriptor?
- Does the record identify Dunkin’, Baskin-Robbins, a franchise, or a store number?
- Was the card used in person, online, in an app, or through a mobile wallet?
- What city, state, phone number, or merchant category is attached to it?
- Is the transaction pending or posted?
- Does it appear to be a duplicate?
- Should it be filed as a merchant billing error or unauthorized use?
Related Charge Guides
- Credit card charge codes and statement descriptors
- How to investigate an unrecognized bank or credit card charge
- KFC FEEDS restaurant charge
Frequently Asked Questions
What is DD/BR on my bank statement?
DD/BR is commonly associated with a Dunkin’, Baskin-Robbins, or combined-location purchase. Verify it with the date, amount, receipt, app history, store number, and city.
Is DD/BR a Dunkin’ charge?
It often is, but the descriptor can also be associated with Baskin-Robbins or a combined store. A matching receipt or the issuer’s full merchant record is stronger confirmation than the abbreviation alone.
What is DD/BR Q35?
DD/BR Q35 appears to be a restaurant statement descriptor. Q35 may be location, terminal, franchise, or processing information, but no public source confirms a single universal meaning for the code.
What is DD/BR Q35 Brooklyn NY?
It may refer to a Dunkin’, Baskin-Robbins, or combined-store transaction associated with Brooklyn, New York. Compare the amount and date with receipts or app orders, or ask the issuer for the full merchant details.
Why is the restaurant name abbreviated?
Franchise locations and payment systems may send a short billing name, combined brand code, store number, terminal code, or city instead of the full storefront name.
Should I dispute a DD/BR charge?
First check receipts, app activity, gift cards, delivery orders, travel, and other authorized users. If nobody recognizes the transaction, contact the card issuer promptly and ask whether to report fraud or open a billing dispute.
Share Your Experience
Did a DD/BR, DD BR, DD/BR Q35, store-number, or city variation appear on your statement? You may share the exact descriptor, amount, date, city, card type, and whether it matched a restaurant, app, gift card, delivery, or unauthorized purchase. Do not post a full card number, bank login, address, phone number, email, password, PIN, gift card number, receipt number, or one-time security code.
Why Trust ChargeOnMyCard.com?
ChargeOnMyCard.com helps consumers investigate unfamiliar credit card, debit card, digital wallet, and bank statement descriptors. We compare statement wording with available company information, official support resources, payment clues, and cardholder reports while distinguishing a likely merchant match from confirmation of an individual transaction.
Disclaimer
ChargeOnMyCard.com is not affiliated with Dunkin’, Baskin-Robbins, Inspire Brands, any franchise, bank, card issuer, or payment processor. This page is for consumer information and discussion only. Contact the merchant, payment platform, bank, or card issuer for official help with receipts, refunds, disputes, and fraud claims.