A Curb Mobility charge on your credit card, debit card, or bank statement most likely comes from a taxi ride paid through the Curb app or through a Curb card-payment terminal inside a cab.
You may see a Curb charge even if you never downloaded or used the app. Curb also provides payment equipment to taxi companies, so an ordinary card payment made in the back seat of a taxi can display Curb Mobility on the statement.
What Is the Curb Mobility Charge on a Credit Card?
A Curb Mobility charge on a credit card usually represents payment for a licensed taxi ride or a related taxi-booking fee.
Possible explanations include:
- A taxi requested through the Curb app
- A scheduled taxi ride
- A ride paid through Curb Pair & Pay
- A card payment made through a Curb terminal inside a taxi
- A taxi fare plus tip
- Tolls, taxes, or regulatory surcharges
- A Curb service or reservation fee
- A cancellation or no-show fee
- A temporary card authorization
- A ride taken by another authorized cardholder
- A business, travel, or expense-account ride
- An unauthorized use of the card or Curb account
The descriptor alone may not identify the taxi company, driver, trip route, pickup address, passenger, tip, or individual fees included in the total.
What Is Curb Mobility?
Curb Mobility is a taxi technology and payment company. Its rider services allow customers to request, schedule, track, and pay for taxi rides.
Curb can be used in several ways:
- Ride Now: Request a taxi for immediate pickup.
- Ride Later: Schedule a taxi in advance.
- Pair & Pay: Connect the app to a taxi you are already riding in and pay through the app.
- In-cab card terminal: Pay by credit or debit card using Curb payment equipment installed in the taxi.
Curb facilitates the booking and payment process. The actual transportation may be provided by a local taxi company, fleet, or licensed driver.
Why Did Curb Charge Me If I Never Used the App?
Curb officially explains that it provides backseat credit-card machines to taxi companies throughout the United States.
This means you may see a Curb Mobility charge after:
- Hailing a taxi on the street
- Entering a hotel, airport, or taxi-stand cab
- Paying with a card through the taxi’s backseat screen
- Tapping or inserting a card in a Curb-equipped taxi terminal
- Using a taxi booked by another person
You do not need to have a Curb account for every Curb-labeled taxi payment.
Common Curb Mobility Statement Variations
- CURB MOBILITY
- CURB MOBILITY LLC
- CURB
- CURB APP
- CURB TAXI
- CURB BOS TAXI
- CURB MOBILITY ASTORIA
- CURB MOBILITY LONG ISLAND
- CURB MOBILITY LONG ISLAND CITY
- CURB MOBILITY CHICAGO
- CURB MOBILITY LAS VEGAS
- CURB MOBILITY NYC
- CURB PAIR AND PAY
- POS DEBIT CURB
- CHECKCARD CURB MOBILITY
- PENDING CURB MOBILITY
- PRE-AUTH CURB
The wording can vary according to the city, taxi fleet, bank, card network, payment terminal, transaction status, and available statement space.
What Does Curb Mobility Astoria or Long Island City Mean?
Curb lists its company address as:
11-11 34th Avenue, Long Island City, NY 11106
This address is in Queens near Astoria. A bank or merchant record may therefore display Astoria, Long Island City, Queens, or New York even when the taxi ride occurred elsewhere.
The location shown in the transaction does not necessarily identify:
- The pickup location
- The destination
- The taxi fleet’s garage
- The driver’s home location
- The city where the passenger lives
Use the trip receipt and ride history to identify the actual journey.
What Is Curb BOS Taxi?
CURB BOS TAXI may identify a Boston-area taxi fare processed through Curb technology.
Similar city-based descriptors may appear for rides in:
- New York City
- Boston
- Chicago
- Las Vegas
- Los Angeles
- Miami
- Philadelphia
- San Francisco
- Washington, D.C.
- Other participating markets
A city name is a useful clue, but it should still be compared with the date, amount, taxi receipt, and travel activity.
Why Is There a Temporary Curb Hold on My Card?
Curb may place a temporary authorization on a saved payment method when a ride is booked. The hold helps verify that the card has sufficient available funds.
A temporary authorization:
- Is not necessarily the final taxi fare
- May appear before the ride is completed
- May be released if the ride is canceled
- May remain visible for several business days
- May appear beside the final completed transaction temporarily
Curb says a canceled-ride hold is generally removed within three to five business days, depending on the bank or card issuer.
Contact the issuer if the hold remains longer than its normal authorization period.
Why Is the Final Curb Charge Higher Than Expected?
The final amount may include more than the basic taxi fare.
Possible additions include:
- Tip selected by the passenger
- Tolls
- Airport fees
- Local taxes
- Government or regulatory surcharges
- Curb service fees
- A reservation fee for a scheduled ride
- Waiting time
- Traffic-related meter time
- A changed destination or added stop
- A cancellation or no-show fee
Review the itemized trip receipt before assuming the difference is an incorrect charge.
What Is Curb Pair & Pay?
Pair & Pay allows a passenger already inside a compatible taxi to connect the Curb app to the vehicle and pay through the saved card in the app.
A Pair & Pay transaction may include:
- The metered taxi fare
- The selected tip
- Tolls and applicable surcharges
- Other authorized ride-related amounts
Curb says a receipt is sent by email after payment.
How to Verify a Curb Mobility Charge
- Copy the complete descriptor exactly as displayed.
- Record the amount, transaction date, posting date, and status.
- Check whether the transaction is pending or completed.
- Review the Curb app trip history if you have an account.
- Search email for Curb, taxi, trip receipt, ride, Pair & Pay, or the exact amount.
- Check recent airport, hotel, business, nightlife, or travel activity.
- Ask family members, employees, and other authorized card users.
- Check expense reports and travel reimbursements.
- Consider taxis paid through an in-cab card machine, even if the app was not used.
- Request a copy of the trip receipt from Curb.
- Contact Curb Rider Support if the trip still cannot be identified.
- Ask the card issuer for the expanded merchant details when necessary.
How to Request a Curb Trip Receipt
Curb provides an official trip-receipt request form.
Gather as much of the following information as possible:
- Transaction date
- Approximate ride time
- Charge amount
- Pickup or destination city
- Last four digits of the payment card
- Passenger email address
- Taxi number or medallion number, when available
- Pickup and destination details
Use the official Curb trip-receipt request page.
Do not post complete card numbers, receipt numbers, pickup addresses, destination addresses, or passenger information in public comments.
Curb Official Rider Support Information
- Official website: Curb Mobility
- Rider support: support@gocurb.com
- Rider support page: Curb Rider Support
- Contact page: Contact Curb
- Trip receipt: Request a Curb receipt
- Company address: 11-11 34th Avenue, Long Island City, NY 11106
The number 718-222-0600 appears on Curb’s site for eFleet Access. It should not be presented as the primary general rider billing number. Rider transaction questions should begin with the official rider-support email or support page.
Why Are There Two Curb Mobility Charges?
Two entries may represent:
- A temporary authorization and the final fare
- Two separate taxi rides
- A fare and a later adjustment
- Two passengers using the same card
- Two taxis paid through in-cab terminals
- A failed payment followed by a successful retry
- A duplicate merchant submission
- Unauthorized card use
Wait until pending authorizations have either posted or disappeared before deciding that the card was charged twice.
What If the Fare or Tip Is Wrong?
- Request the complete trip receipt.
- Compare the fare, tip, tolls, taxes, surcharges, and fees.
- Check whether the ride had an additional stop or changed destination.
- Confirm whether the transaction is still pending.
- Contact Curb Rider Support with the transaction details.
- Save the receipt, support emails, and case information.
- Contact the card issuer if the issue remains unresolved.
Describe the issue accurately. An incorrect fare, unexpected tip, duplicate payment, canceled-ride fee, and completely unauthorized transaction may require different review processes.
What If the Curb Charge Was Unauthorized?
- Check all recent taxi rides and travel activity.
- Ask every authorized cardholder.
- Review the Curb account and trip history.
- Change the Curb password if account access is suspected.
- Remove unknown payment methods or devices.
- Contact Curb Rider Support and request transaction identification.
- Ask the bank for the full merchant record and location.
- Lock the affected card if additional transactions are occurring.
- Report completed unauthorized charges to the issuer promptly.
- Ask whether the card should be replaced.
Do not assume the charge is unauthorized solely because the app was never used. A taxi card terminal may still submit the payment under the Curb name.
Consumer Reports and Experiences
There are currently zero visible cardholder reports on this page.
We do not yet have live visitor reports confirming specific cities, taxi fleets, fares, tips, temporary holds, duplicate payments, or dispute outcomes.
Frequently Asked Questions About Curb Mobility Charges
What is Curb Mobility on my credit card?
It most likely identifies a taxi ride paid through the Curb app or through a Curb card terminal installed inside a taxi.
What is Curb Mobility?
Curb is a taxi-booking and payment platform that connects riders with licensed taxi providers and processes some taxi payments.
Why did Curb charge me when I did not use the app?
Curb supplies payment terminals to taxi companies. A card payment made in a cab can display Curb even when the rider never downloaded the app.
What is Curb Mobility Astoria?
It may refer to Curb’s Long Island City office near Astoria, Queens. It does not necessarily mean the taxi ride occurred in Astoria.
What is Curb BOS Taxi?
It may identify a Boston-area taxi fare processed through Curb technology.
Why is there a pending Curb charge?
It may be a temporary booking authorization. Curb says canceled-trip holds generally disappear within three to five business days, depending on the issuer.
Why is the charge higher than the fare?
The total may include tip, tolls, taxes, regulatory surcharges, service fees, reservation fees, waiting time, or another ride-related amount.
How do I get a Curb receipt?
Check your email and app history or use Curb’s official trip-receipt request page.
What is the Curb support phone number?
Curb currently directs rider support to support@gocurb.com and its online support portal. The 718-222-0600 number shown on its website is labeled for eFleet Access.
Why are there two Curb charges?
They may be a temporary hold and completed fare, two rides, two passengers, an adjustment, a retry, a duplicate, or unauthorized activity.
Should I dispute the charge?
First check taxi trips, in-cab card payments, email receipts, authorized users, and temporary holds. Contact Curb and the issuer promptly if no authorized ride explains the completed payment.
Help Other Cardholders Identify This Charge
If you saw CURB MOBILITY, CURB TAXI, CURB BOS TAXI, CURB MOBILITY ASTORIA, or another variation, please share what the transaction involved.
Helpful details include the exact descriptor, general amount, city, whether the app or an in-cab card terminal was used, whether the payment was pending or completed, and how Curb or the bank resolved the issue.
Do not post complete card numbers, bank-account numbers, passenger names, trip routes, pickup addresses, destination addresses, taxi receipt numbers, passwords, PINs, CVV codes, or one-time security codes.
Related Transportation Charge Guides
These guides cover other passenger transportation and rideshare statement descriptors. Their inclusion does not mean Curb, Uber, and Lyft are affiliated or that every transportation charge came from the same ride platform.
Why Rely on ChargeOnMyCard.com?
ChargeOnMyCard.com researches confusing credit-card, debit-card, taxi, transportation, app-payment, card-terminal, temporary-authorization, and bank-statement descriptors using current official merchant information, transaction clues, and visible cardholder reports when available.
Transportation charges may display a payment-technology provider instead of the taxi company or driver a passenger remembers. We explain how to compare the transaction with receipts, trip records, and official support information.
Last reviewed: July 2026.
Disclaimer
ChargeOnMyCard.com is not affiliated with Curb Mobility, Curb Mobility LLC, any taxi company, taxi fleet, driver, passenger, cardholder, bank, card network, payment processor, or financial institution. This page is for informational purposes only and is not financial, legal, banking, transportation, fare, refund, dispute, account-security, or fraud-prevention advice. Contact Curb, the taxi provider, and your financial institution directly about a specific transaction.