A Panther East charge, S-Panther.com charge, or S Panther Com charge on a credit card, debit card, or bank statement can have two very different explanations.
A transaction clearly showing PANTHER EAST or PANTHEREAST.COM may relate to contractor tools, roofing supplies, fasteners, safety equipment, rentals, or repairs purchased from Panther East in Philadelphia. A descriptor showing S-PANTHER.COM, S PANTHER COM, or PROJECT PANTHER may instead relate to a TIDAL music subscription. Review the complete descriptor, amount, transaction date, and account history before deciding which company is involved.
Panther East and S-Panther.com Are Not Necessarily the Same Merchant
The first step is to copy the exact wording from the bank statement.
- PANTHER EAST or PANTHEREAST.COM: May represent a purchase from the contractor-tool and fastener retailer Panther East.
- S-PANTHER.COM, S PANTHER COM, or PROJECT PANTHER: May be connected with a TIDAL music-streaming subscription.
- A generic PANTHER entry: Requires additional verification because several unrelated businesses and services use Panther in their names.
Do not contact the contractor retailer about a TIDAL subscription, and do not cancel a TIDAL account merely because a legitimate contractor purchase contains Panther East.
What Is a Panther East Charge?
Panther East, also presented as Panther East + Black Cat Fasteners, is a contractor-supply company based in Philadelphia, Pennsylvania.
A Panther East payment may represent:
- Roofing tools or equipment
- Construction tools
- Black Cat Fasteners
- Fall-protection and safety equipment
- Sprayers or application equipment
- STIHL equipment
- Outdoor power equipment
- HVAC or drywall tools
- Equipment rental
- Tool or equipment repair
- An online PantherEast.com order
- An order placed by an employee, contractor, project manager, or purchasing department
- An unauthorized use of the payment card
The merchant descriptor may not identify the individual product, job, employee, shipment, purchase-order number, or person who placed the order.
What Is an S-Panther.com or Project Panther Charge?
An S-Panther.com, S Panther Com, or Project Panther charge may be related to TIDAL, the music-streaming subscription service.
TIDAL historically had a documented connection with Project Panther Limited. Cardholders have also reported seeing Panther-related wording around the same date and amount as a TIDAL subscription.
However, TIDAL does not currently publish S-Panther.com as an official statement descriptor. Treat the TIDAL connection as an important lead and verify it through:
- The TIDAL account
- The monthly subscription amount
- The transaction date
- TIDAL receipt emails
- Apple subscriptions
- Google Play subscriptions
- PayPal or Venmo activity when used as the TIDAL payment method
Common Panther Statement Variations
Possible statement wording includes:
- PANTHER EAST
- PANTHEREAST.COM
- PANTHER EAST PHILADELPHIA PA
- PANTHER EAST PA
- PANTHER EAST TOOLS
- PANTHER EAST BLACK CAT
- S-PANTHER.COM
- S PANTHER COM
- S*PANTHER.COM
- PROJECT PANTHER
- PROJECT PANTHER US
- PENDING PANTHER EAST
- PENDING PROJECT PANTHER
- CHECKCARD PANTHER EAST
- CHKCARD S-PANTHER.COM
- POS DEBIT PANTHER EAST
- RECURRING PAYMENT PROJECT PANTHER
Not every variation above has been independently confirmed as a current descriptor. Banks may shorten names, remove punctuation, display an older legal name, or temporarily use a different pending descriptor.
How to Tell Which Panther Charge You Have
Use the following clues.
It May Be Panther East When:
- The charge followed a contractor-tool or equipment purchase.
- The amount matches a PantherEast.com receipt.
- The transaction mentions Philadelphia or Pennsylvania.
- The purchaser works in roofing, construction, maintenance, HVAC, landscaping, or building services.
- An employee or contractor used a company card.
- A Panther East shipment, rental, or repair order exists.
It May Be TIDAL When:
- The descriptor says S-Panther.com or Project Panther.
- The amount repeats monthly.
- The amount matches a TIDAL subscription.
- The charge appears on the expected TIDAL billing date.
- A TIDAL trial recently ended.
- A TIDAL subscription exists under another email address.
- The account was created through Apple, Google, PayPal, or Venmo.
How to Verify a Panther East Contractor-Supply Charge
- Copy the complete statement descriptor.
- Record the amount and transaction date.
- Determine whether the transaction is pending or completed.
- Search business and personal email for Panther East receipts.
- Review the Panther East customer account and order history.
- Check company purchase orders and job-cost records.
- Ask employees, project managers, contractors, and bookkeepers.
- Check whether equipment was rented or sent for repair.
- Contact Panther East using its official contact details.
- Contact the card issuer if no authorized order can be found.
Search email for:
- Panther East
- PantherEast.com
- Black Cat Fasteners
- Roofing tools
- Contractor supplies
- STIHL
- Equipment rental
- Repair order
- The exact charged amount
Current Panther East Contact Information
- Business: Panther East + Black Cat Fasteners
- Address: 7928 State Road, Philadelphia, PA 19136
- Telephone: 1-215-335-6797
- Email: info@panthereast.com
- Website: PantherEast.com
- Contact page: Contact Panther East
Provide the order date, general amount, possible account name, and purchase-order information. Do not send a complete card number by unsecured email.
How Do Panther East Returns Work?
Panther East’s published terms generally require returns or exchanges to be processed within 30 days of shipment.
Before returning an item:
- Contact Panther East for authorization.
- Identify the order and product.
- Explain whether the item is damaged, incorrect, defective, or no longer needed.
- Ask whether return shipping applies.
- Ask whether a restocking charge applies.
- Keep the authorization and tracking information.
- Monitor the original payment method for the refund.
Unauthorized returns may not be accepted. Some special-order, used, damaged, or manufacturer-controlled products may have additional restrictions.
Official return information:
How to Verify an S-Panther.com or Project Panther TIDAL Charge
- Record the descriptor, amount, and transaction date.
- Sign in at the official TIDAL account page.
- Open the subscription and payment details.
- Compare the next or previous billing date with the statement.
- Check every email address that may have been used for TIDAL.
- Search email for TIDAL receipts and trial notices.
- Check Apple subscriptions.
- Check Google Play subscriptions.
- Review PayPal or Venmo when either was linked to TIDAL.
- Ask household members and authorized card users.
- Contact TIDAL Support if the charge remains unclear.
Official TIDAL account management:
Official TIDAL support:
How to Cancel a TIDAL Subscription
Directly Billed by TIDAL
- Visit the official TIDAL account page.
- Sign in.
- Open Subscription.
- Select Cancel Subscription.
- Confirm the cancellation.
- Save the confirmation.
Billed Through Apple or Google
A TIDAL subscription purchased through Apple or Google must be canceled through that provider’s subscription settings.
Deleting the TIDAL app does not cancel the subscription.
Official cancellation instructions:
Cancel a TIDAL subscription or trial
Will TIDAL Refund a Renewal?
TIDAL says U.S. subscribers generally are not eligible for a refund solely because they forgot to cancel before the next billing date.
After cancellation, access generally continues through the end of the paid billing period.
Contact TIDAL Support promptly when:
- The card was used without permission.
- No matching TIDAL account can be found.
- Two completed subscription charges appear.
- The account continued billing after confirmed cancellation.
- The amount differs from the active plan.
- A promised refund has not appeared.
Refund rules can differ outside the United States and when Apple, Google, or another partner processed the purchase.
What Is a Small or One-Cent Panther Charge?
A very small pending amount may be a temporary card-verification authorization, but it should not automatically be assumed legitimate.
A small charge may:
- Disappear without posting
- Be replaced by the final transaction
- Be used to verify a newly added payment method
- Represent an unauthorized test of card details
Contact the issuer immediately when:
- You do not recognize the merchant.
- Several small charges appear from different merchants.
- A larger transaction follows.
- The bank sends a fraud alert.
- The card information may have been compromised.
Why Are There Multiple Panther Charges?
Multiple transactions may represent:
- Several Panther East orders
- An order and a separate rental or repair
- Separate purchases by employees
- Monthly TIDAL subscription renewals
- Two TIDAL accounts using the same card
- A pending authorization and completed charge
- A failed payment followed by a successful attempt
- An actual duplicate payment
- Repeated unauthorized activity
Compare each amount, status, account, receipt, and date before treating two entries as duplicates.
What If You Never Used Either Company?
- Save the complete descriptor, amount, and transaction date.
- Determine whether the entry is pending or completed.
- Ask household members and authorized card users.
- Ask employees or contractors when it is a business card.
- Search email for Panther East, Project Panther, and TIDAL.
- Check Apple, Google, PayPal, Venmo, and digital-wallet activity.
- Contact the merchant that best matches the complete descriptor.
- Lock the card if additional suspicious transactions appear.
- Notify the financial institution promptly.
- Ask whether the card number or payment token should be replaced.
A real company name or historical descriptor does not prove that the cardholder authorized the payment.
Credit Card Dispute Guidance
Contact the credit-card issuer promptly when:
- No authorized order or subscription can be identified
- The card was used without permission
- An actual duplicate completed charge remains unresolved
- Billing continued after confirmed cancellation
- The amount differs from the receipt or subscription
- The merchant cannot locate the transaction
- An approved refund does not appear
Keep order records, subscription details, cancellation confirmations, return tracking, merchant responses, and statement screenshots.
Official consumer guidance:
CFPB credit-card dispute guidance
Debit Card and Bank Account Guidance
Report an unauthorized debit-card or bank transaction immediately.
Ask the financial institution:
- Whether the transaction is pending or completed
- Whether another authorization is pending
- Whether the transaction is marked as recurring
- Whether a saved card or payment token was used
- Whether future merchant payments can be blocked
- Whether the card should be replaced
Official consumer guidance:
CFPB unauthorized debit and bank-transaction guidance
Credit-card and debit-card protections, procedures, and reporting deadlines differ.
Consumer Reports and Experiences
There are currently zero visible public reviews on this ChargeOnMyCard.com page.
ChargeOnMyCard.com has not received visible cardholder confirmation establishing:
- Whether a reported entry was Panther East or S-Panther.com
- Whether a contractor order was located
- Whether a TIDAL subscription was found
- Whether a small pending charge later disappeared
- Whether a cancellation or return was completed
- Whether a refund was issued
- Whether any transaction was unauthorized
ChargeOnMyCard.com cannot:
- Access Panther East orders
- Access TIDAL accounts
- Cancel a subscription
- Authorize a product return
- Issue a refund
- Replace a payment card
- Submit a bank dispute
Frequently Asked Questions About Panther Charges
What is Panther East on my credit card?
It may identify a purchase from Panther East, a Philadelphia contractor-tool, equipment, fastener, rental, and repair company.
What is S-Panther.com on my bank statement?
Public reports have associated S-Panther.com and Project Panther with TIDAL subscription billing. TIDAL does not currently publish S-Panther.com as an official descriptor, so verify it through the TIDAL account and payment amount.
Is Panther East the same as TIDAL?
No. Panther East is a contractor-supply retailer. TIDAL historically had a separate connection with Project Panther Limited.
What does Project Panther mean?
Project Panther Limited was historically connected with TIDAL. A Project Panther charge may therefore be a TIDAL subscription, but the account should still be checked.
Why did I receive a one-cent Panther charge?
It may be a temporary payment-method authorization or an unauthorized card test. Contact the issuer if you do not recognize it.
How do I return a Panther East purchase?
Contact Panther East for return authorization. Returns or exchanges generally must be initiated within 30 days of shipment, and shipping or restocking charges may apply.
How do I cancel a TIDAL subscription?
Direct subscribers can cancel through account.tidal.com. Apple- or Google-billed subscriptions must be canceled through the applicable app-store account.
Will TIDAL refund a forgotten renewal?
TIDAL says U.S. subscribers generally cannot receive a refund solely because they forgot to cancel before renewal.
What if neither company recognizes the charge?
Ask the issuer for the complete merchant data and report the transaction promptly if no authorized purchase or subscription can be found.
Can ChargeOnMyCard.com cancel or refund it?
No. ChargeOnMyCard.com cannot access merchant, subscription, card, refund, or banking systems.
Related Charge Guides
Help Other Cardholders Identify Panther East or S-Panther.com
If you saw PANTHER EAST, PANTHEREAST.COM, S-PANTHER.COM, S PANTHER COM, or PROJECT PANTHER, please share what the transaction represented.
Helpful details include:
- The exact descriptor without private reference numbers
- The general amount
- Whether it matched a contractor purchase or TIDAL subscription
- Whether the transaction was pending or completed
- Whether an order or subscription account was found
- Whether the payment repeated monthly
- Whether the merchant issued a refund
- How the issuer resolved an unauthorized payment
Do not post card numbers, card digits, order numbers, TIDAL account emails, business account information, passwords, PINs, CVV codes, or authentication codes.
Why Rely on ChargeOnMyCard.com?
ChargeOnMyCard.com researches confusing credit-card, debit-card, contractor-supply, online-retail, subscription, streaming, pending-authorization, and bank-statement descriptors using current merchant resources, historical company information, official support guidance, statement patterns, and visible cardholder reports.
We distinguish Panther East, the contractor-tool retailer, from S-Panther.com and Project Panther wording that may be related to TIDAL. Readers should still verify the exact order, subscription, authorized user, pending authorization, duplicate payment, or unauthorized transaction.
Last reviewed: July 2026.
Disclaimer
ChargeOnMyCard.com is not affiliated with Panther East, Black Cat Fasteners, TIDAL, TIDAL Music AS, Project Panther Limited, Block, Inc., any contractor, subscriber, purchaser, cardholder, bank, credit union, card network, payment processor, or financial institution. This article is provided for informational purposes only and is not financial, legal, retail, subscription, return, refund, dispute, account-security, or fraud-prevention advice. Contact the appropriate merchant and financial institution directly regarding a specific transaction.
