A Google Amazon Mobile charge on your credit card, debit card, or bank statement most likely means Google Play processed a purchase associated with an Android app published by Amazon Mobile LLC.
The payment could involve Prime Video, Amazon Music, Kindle, Alexa, Amazon Shopping, Fire TV, Amazon Photos, or another Amazon app, subscription, rental, digital purchase, or in-app purchase. The descriptor does not identify one specific Amazon service by itself.
What Is the Google Amazon Mobile Charge?
A GOOGLE*Amazon Mobile charge most likely represents a Google Play purchase connected with an Android app whose developer is listed as Amazon Mobile LLC.
Possible explanations include:
- An Amazon app subscription
- A Prime Video subscription or add-on
- A movie or television purchase or rental
- An Amazon Music subscription
- A Kindle or digital-content purchase
- An in-app purchase made through an Amazon Android app
- A free trial that converted to paid billing
- A monthly subscription renewal
- A purchase made through another Google account
- A purchase made by a family member or another device user
- A pending authorization followed by a completed transaction
- An unauthorized use of the Google account or payment card
The statement descriptor alone does not identify the app, content, subscription, Amazon account, Google account, device, or person who submitted the purchase.
Why Does the Charge Say Google and Amazon?
The two names can represent different parts of the transaction:
- Google may identify Google Play as the billing platform.
- Amazon Mobile may identify Amazon Mobile LLC as the Android app developer.
Google Play card transactions can display the developer name rather than the public app name. That is why a purchase made inside an Amazon app may appear as `GOOGLE*Amazon Mobile` instead of clearly saying Prime Video, Amazon Music, Kindle, or another product.
What Is Amazon Mobile LLC?
Amazon Mobile LLC is the developer name used for numerous official Amazon apps available through Google Play.
Examples include:
- Amazon Shopping
- Prime Video
- Amazon Music
- Amazon Kindle
- Amazon Alexa
- Amazon Fire TV
- Amazon Photos
- Amazon Business
- Amazon Seller
- Amazon Flex
- Amazon Kids Parent Dashboard
- Luna Controller
Amazon Mobile LLC being a legitimate app developer does not prove that a particular transaction was authorized. The purchase still needs to be compared with the cardholder’s Google Play and Amazon records.
Common Google Amazon Mobile Statement Variations
- GOOGLE*Amazon Mobile
- GOOGLE *AMAZON MOBILE
- GOOGLE AMAZON MOBILE
- GOOGLE*AMAZON MOBIL
- GOOGLE*AMAZON MOB
- GOOGLE*Amazon Mobile 855-836-3987 CA
- GOOGLE AMAZON MOBILE G.CO/HELPPAY
- GOOGLE*Amazon Mobile CA
- AMZN MOBILE LLC
- AMAZON MOBILE LLC
- POS DEBIT GOOGLE AMAZON MOBILE
- CHECKCARD GOOGLE AMAZON MOBILE
- PENDING GOOGLE AMAZON MOBILE
- RECURRING GOOGLE AMAZON MOBILE
Banks may shorten the developer name, remove punctuation, or append a telephone number, location, or Google billing-help reference.
What Is 855-836-3987 on the Charge?
The telephone number 855-836-3987 has historically appeared in many Google and Google Play statement descriptors.
It does not identify which Amazon app or subscription generated the payment. The words appearing after `GOOGLE*`, the amount, and the Google Play receipt are more useful.
Use Google’s current online order-history and support tools rather than relying on an old statement telephone number for billing assistance.
Is Google Amazon Mobile an Amazon Prime Charge?
It could involve an Amazon or Prime-related app, but the descriptor does not prove that it is a standard Amazon Prime membership charge.
Possible Prime-related explanations include:
- A Prime Video-only subscription
- A Prime Video add-on subscription
- A video rental or purchase
- An app-based subscription billed through Google Play
A normal Amazon retail order or a membership billed directly by Amazon usually appears under an Amazon or AMZN statement descriptor rather than beginning with `GOOGLE*`.
Check both Google Play and the applicable Amazon account before deciding which company should handle the billing question.
Why Is the Google Amazon Mobile Charge $14.99?
Cardholders frequently search for a recurring $14.99 Google Amazon Mobile charge. The amount could represent an app subscription, video service, digital-content plan, trial conversion, or another purchase offered through an Amazon app.
Visible cardholder reports on this page have included charges around:
- $14.99
- $15.81
- $15.93
- $16.04
- $16.33
- $17.15
Differences may result from taxes, currency conversion, price changes, account location, or different subscriptions. A similar amount is only a clue and does not prove that every charge comes from the same service.
How to Verify a Google Amazon Mobile Charge
- Copy the complete descriptor exactly as displayed.
- Record the amount, transaction date, posting date, and whether it is pending or completed.
- Sign in to every possible Google account.
- Open Google Play order history.
- Review Google Play subscriptions.
- Open Google Payments and review Subscriptions & services.
- Search email for Google Play receipts beginning with `GPA`.
- Search for Amazon Mobile, Prime Video, Amazon Music, Kindle, Alexa, or the exact amount.
- Check every Android device that may use the payment method.
- Ask household members and Google family-group members.
- Check the relevant Amazon app and Amazon account.
- Compare the Google receipt with the card transaction.
How to Check Google Play Order History
- Go to Google Play order history.
- Confirm that the correct Google account is signed in.
- Look for an order matching the amount and date.
- Open the purchase details.
- Review the app, developer, item, subscription, and order number.
- Repeat the process for every Google account that may use the card.
A Google Play receipt normally includes an order number beginning with `GPA`. Search all email accounts for that prefix and the charge amount.
How to Check Google Payments
- Sign in to Google Payments.
- Open Subscriptions & services.
- Review active services and subscriptions.
- Select View purchases under other purchase activity.
- Open the matching transaction or receipt.
- Check whether it is active, canceled, refunded, pending, or completed.
Check every Google Payments profile if you maintain separate personal, work, family, or older Google accounts.
How to Cancel a Google Amazon Mobile Subscription
If the purchase appears under Google Play subscriptions:
- Open Google Play subscriptions.
- Sign in to the Google account that owns the subscription.
- Select the Amazon-related app or service.
- Choose Cancel subscription.
- Follow the confirmation steps.
- Save the cancellation email or screenshot.
- Check the access-expiration and next-billing dates.
Deleting an Amazon app does not cancel a Google Play subscription. Cancel it through the billing account that created it.
If the subscription does not appear in Google Play, check whether it is billed directly through Amazon or another Google account.
How to Request a Google Play Refund
- Open Google Play.
- Select the profile connected with the charge.
- Open Payments & subscriptions.
- Open Budget & order history.
- Find the transaction.
- Select Report a problem.
- Choose the reason that accurately describes the issue.
- Complete the refund request.
Refund availability depends on the type of purchase, the time since the payment, usage, and applicable policies. Google may direct older app or in-app purchase requests to the app developer.
What If the Subscription Is Not in Your Google Account?
The payment may belong to:
- Another personal Google account
- An old Gmail address
- A work or school Google account
- A family member’s Google account
- A child’s supervised account
- A second Android device
- An account created on an old telephone or tablet
Switch accounts in Google Play and repeat the order-history and subscription checks. Also search every email inbox for Google payment receipts.
Why Are There Two Google Amazon Mobile Charges?
Two entries may represent:
- A pending authorization and completed charge
- Two separate subscriptions
- A purchase and a subscription renewal
- Two Google accounts using the same card
- Two family members making purchases
- A declined payment followed by a successful retry
- A duplicate merchant submission
- Unauthorized activity
Check whether both entries have fully posted. Google says a pending authorization matching a completed transaction should normally disappear after processing.
Is Google Amazon Mobile a Mobile-Phone Carrier Charge?
Usually not when it appears directly on a credit-card or debit-card statement.
The word “Mobile” is most likely part of the developer name Amazon Mobile LLC. It does not necessarily mean the charge came from a cellular carrier or telephone bill.
If the payment appears on a mobile carrier bill rather than a card statement, contact the carrier and ask for the Google Play correlation ID and transaction details.
Google and Amazon Official Support Resources
- Google Play order history: Review Google Play purchases
- Google Play subscriptions: Manage or cancel subscriptions
- Google Payments: Review Google transactions and services
- Google Play refund request: Request a Google Play refund
- Unrecognized Google charge: Report an unfamiliar Google Play transaction
- Amazon Mobile LLC apps: Review Amazon apps on Google Play
- Prime Video support: Prime Video Help
- Amazon customer support: Amazon Customer Service
When the descriptor begins with `GOOGLE*`, start with Google Play order history and Google Payments. Contact Amazon after the receipt identifies an Amazon app or service that requires Amazon account assistance.
The previous article listed Google’s corporate switchboard and 1-800-201-7575 as though they were billing-support numbers. They have been removed because they are not the best verified support routes for this Google Play transaction.
What If the Charge Was Unauthorized?
- Check every Google and Amazon account first.
- Ask family members and other authorized card users.
- Review all Android devices using the Google account.
- Change the Google password if account access is suspected.
- Enable two-step verification.
- Review Google Play purchase-verification settings.
- Report the charge through Google’s official unauthorized-transaction process.
- Lock the card if additional transactions are occurring.
- Contact the issuer using the number on the card or official banking app.
- Follow the issuer’s dispute process promptly.
- Ask whether the card should be replaced.
Google’s reporting time limits may apply, so investigate an unfamiliar completed charge promptly.
Consumer Reports and Experiences
There are currently ten visible cardholder reports on this page.
- Several visitors reported recurring amounts between approximately $14.99 and $17.15.
- One reported a $15.93 Google Amazon Mobile charge.
- Another reported a $14.99 transaction.
- Other reported amounts included $15.81, $16.04, $16.33, and $17.15.
- Some visitors believed the transaction involved an Amazon Prime free trial or membership.
- Most commenters described the payment as unrecognized or unauthorized.
- Several comments addressed ChargeOnMyCard.com as though it submitted the transaction, but ChargeOnMyCard.com is not the merchant or billing provider.
These individual reports do not establish that every Google Amazon Mobile charge is Amazon Prime, that all payments involve the same app, or that every transaction was unauthorized.
Frequently Asked Questions About Google Amazon Mobile Charges
What is Google Amazon Mobile on my credit card?
It most likely represents a Google Play purchase associated with an Android app published by Amazon Mobile LLC.
What is Amazon Mobile LLC?
Amazon Mobile LLC is the developer name used for numerous official Amazon apps on Google Play, including Amazon Shopping, Prime Video, Amazon Music, Kindle, Alexa, Fire TV, and Amazon Photos.
Is Amazon Mobile LLC legitimate?
Yes, it is used as the developer name for official Amazon Android apps. That does not automatically mean a particular charge was authorized.
Why does the charge start with Google?
Google Play may have processed the payment. Google card descriptors commonly use `GOOGLE*` followed by the app name, developer name, or content type.
Is Google Amazon Mobile an Amazon Prime charge?
It could involve a Prime-related app or service, but the descriptor alone does not prove it is a standard Amazon Prime membership. Check Google Play subscriptions and the Amazon account.
Why is the charge $14.99?
It may be an app subscription, video service, trial conversion, digital-content plan, or another Amazon app purchase. Open the Google Play receipt for the exact product.
What is 855-836-3987?
The number has historically appeared with Google Play statement descriptors. It does not identify the specific Amazon app or product purchased.
Is this a mobile-phone charge?
Not necessarily. “Mobile” is likely part of the developer name Amazon Mobile LLC rather than a charge from a cellular carrier.
How do I find the exact purchase?
Review Google Play order history, Google Payments, active subscriptions, email receipts, every Google account, and all Android devices connected with the payment card.
How do I cancel the charge?
Find the subscription in Google Play, select it, and complete the cancellation process. If it is billed directly through Amazon, cancel it through the relevant Amazon account instead.
How do I request a refund?
Open Google Play order history, select the transaction, and choose Report a problem. Google may direct some requests to the Amazon app developer.
Why does the charge keep recurring?
A subscription or trial may be renewing monthly. It may also belong to another Google account or family member.
Should I dispute the transaction?
First check every Google account, Amazon account, subscription, receipt, family member, and pending authorization. Contact Google and the card issuer promptly when no authorized purchase explains the completed payment.
Related Charge Guides
These guides cover the Google Play telephone number, another Google developer-name descriptor, and direct Amazon billing. Their inclusion does not mean the merchants or transactions are the same.
Help Other Cardholders Identify This Charge
If you saw GOOGLE*Amazon Mobile, AMAZON MOBILE LLC, GOOGLE*Amazon Mobile 855-836-3987 CA, or another variation, please share what the transaction involved.
Helpful details include the exact descriptor, general amount, app or service found in Google Play, whether the charge repeated, whether a free trial came first, and how Google, Amazon, or the bank resolved the issue.
Do not post complete card numbers, bank-account numbers, Google or Amazon account emails, GPA order numbers, passwords, PINs, CVV security codes, or one-time verification codes.
Why Rely on ChargeOnMyCard.com?
ChargeOnMyCard.com researches confusing credit-card, debit-card, Google Play, Android-app, Amazon, subscription, developer-name, and bank-statement descriptors using current official merchant information, transaction patterns, and visible cardholder reports.
When a card statement displays an app developer rather than the product name, we explain how to find the exact purchase through official order histories, receipts, subscriptions, and account records.
Last reviewed: July 2026.
Disclaimer
ChargeOnMyCard.com is not affiliated with Google, Google Play, Alphabet, Amazon, Amazon Mobile LLC, Prime Video, Amazon Music, Kindle, Alexa, any app developer, cardholder, bank, card network, payment processor, or financial institution. This page is for informational purposes only and is not financial, legal, banking, subscription, cancellation, refund, digital-content, account-security, dispute, or fraud-prevention advice. Contact Google, the identified Amazon service, and your financial institution directly about a specific transaction.
